Associate Hospital Sales Health and Science Representative (Inside Sales)

Pfizer; Lake Forest (IL); On-site; USD 64,000 - 122,000; Full time

Job summary

Ein führendes Unternehmen in der biopharmazeutischen Industrie sucht einen Associate Hospital Sales Health & Science Representative. In dieser Rolle sind Sie verantwortlich für die Steigerung des Produktbewusstseins und die Förderung von Lösungen, um die Geschäftsziele zu erreichen. Sie arbeiten in einem dynamischen, virtuellen Umfeld und nutzen digitale Plattformen, um starke Beziehungen zu Kunden aufzubauen. Diese Position bietet die Möglichkeit, in einem unterstützenden Team zu arbeiten und einen echten Einfluss auf die Gesundheit von Millionen von Menschen zu haben. Wenn Sie eine Leidenschaft für den Verkauf und die Kundenbetreuung haben, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

401(k) mit Unternehmensmatching

Bezahlter Urlaub

Gesundheitsversorgung

Umzugshilfe

Qualifications

• Bachelor-Abschluss mit 0-3 Jahren relevanter Erfahrung oder gleichwertige Qualifikation.
• Starke organisatorische und analytische Fähigkeiten, um Daten zu analysieren.

Responsibilities

• Virtuelle Interaktion mit Kunden zur Förderung von Produkten und Geschäftszielen.
• Entwicklung von Beziehungen und Nutzung digitaler Tools zur Unterstützung von Kunden.

Skills

Kundenservice-Orientierung

Initiative

Planung und Nachverfolgung

Analytische Fähigkeiten

Digitale Kompetenz

Zeitmanagement

Education

Bachelor-Abschluss

Associate-Abschluss

High School Diplom

Tools

Virtuelle Plattformen

Kalender-Tools

Job description

Associate Hospital Sales Health and Science Representative (Inside Sales) page is loaded

Associate Hospital Sales Health and Science Representative (Inside Sales)

Apply locations United States - Illinois - Lake Forest time type Full time posted on Posted 2 Days Ago job requisition id 4934862 Role Summary

All over the world, Pfizer colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

The Associate Hospital Sales Health & Science Representative (AHSHR) is responsible to increase product awareness, educate customers, and attain the goals of our Business Unit through fully remote / virtual customer interactions. The AHSHR is charged with relationship development and promotional efforts with U.S. customers and accounts.

The AHSHR should possess strong business acumen and outstanding communication skills with an aptitude to develop in-depth expertise in virtual engagement settings, establish and build impactful relationships, and exhibit strong promotional skills. They must understand and follow the call process for our BU including developing pre-call plans, executing calls, and conducting post-call analyses using all available digital and virtual tools. They must have the ability to work independently in virtual collaboration with cross-functional internal teams. Where applicable, the AHSHR should coordinate insights, learnings, and customer approach with in-field Health & Science Representatives or Specialists who call on Accounts in overlapping geographical areas.

ROLE RESPONSIBILITIES

• Engage with customers virtually, primarily from a dedicated Pfizer Site (Lake Forest), to compliantly grow the business and drive product demand by proactively providing solutions to achieve business objectives and needs
• Generate product demand by educating customers and promoting the product
• Effectively build rapport with customers in a fully virtual environment; develop a methodical approach toward calls (e.g., clear next steps and appropriate documentation, managing to KPIs); adapt approach based on opportunities and insights; use Total Hospital or Total Office call as required for assigned BU
• Understand and use approved promotional materials to support marketing messages
• Use approved Pfizer resources to support customers, accounts, and patient needs (demonstration units) and work effectively across multiple virtual engagement platforms based on customer preferences and compliance guidelines
• Integrate guidance and insights from management/other support roles/technical solutions (e.g., content recommendation engines) into pre-call planning; proactively plan and optimize call environment (Site location and work-from-home); collaborate effectively with other Customer-Facing (CF) colleagues and Associate Hospital Sales team members
• Build mastery and utilization of all virtual tools and resources; effectively use calendaring tools, leadership goals, and personal insights to address customer priorities on outbound calls
• Support customers or accounts on relevant contract value opportunities and virtual in-services on ready-to-use delivery systems
• Discuss negotiated contract terms and options (where appropriate and with approved language); answer on-label questions
• Apply triaging protocols to connect with appropriate SMEs using digital apps to send compliant messages for rapid responses; use warm transfers for real-time hand-offs to cross-functional experts with limitations
• Stay current with all required training, including Compliance, and routinely enhance skills through self-study, development programs, conferences, and training classes at local and remote locations

BASIC QUALIFICATIONS

• Bachelor’s degree with 0-3 years of relevant experience; OR an Associate's degree with four years of relevant experience; OR six years of relevant experience with a high school diploma or equivalent

• Goal-oriented individual with a strong desire for a promotional role; core skills include customer service orientation, initiative, planning and follow-up, work management, and judgment/problem solving
• Able to be on telephone or other virtual platforms for a full working day and speak clearly and effectively to all assigned customers
• Demonstrated digital acumen
• Must live within a commutable distance to the assigned Pfizer Site location (Lake Forest)
• Strong organizational and analytical skills; ability to analyze and draw relevant conclusions from data and information
• Demonstrates change agility, accountability, seeks feedback, and can collaborate remotely with cross-functional teams
• Marketplace and business acumen, stakeholder management, and understanding of business priorities
• Ability to develop strong professional relationships in a dynamic environment
• Exceptional time management skills; intrinsically productive and scheduled, even without direct oversight

Other Job Details:

• Additional Location Information: The selected candidate will be located at our Lake Forest site. This is not a virtual role.

The annual base salary ranges from $64,700 to $121,800. This position offers a quarterly Sales Incentive bonus, comprehensive benefits including 401(k) with Pfizer matching, paid vacation, holidays, medical leave, and health coverage. Relocation assistance may be available based on needs and eligibility.

Sunshine Act

Pfizer reports payments and transfers of value to healthcare providers as required by law. Reimbursement of recruiting expenses for licensed physicians may be reportable under the Sunshine Act. Questions can be directed to your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is an equal opportunity employer, complying with laws regarding nondiscrimination and work authorization. This position requires permanent work authorization in the U.S.