Associate Guest Service Representative - 25th Street Clinic - PT

Sanford Health; Fargo (ND); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated individual for a part-time position focused on providing exceptional customer service in a healthcare setting. This role involves greeting and assisting patients and families, ensuring a positive experience from the moment they arrive. The ideal candidate will possess strong interpersonal skills and the ability to adapt to various situations, all while maintaining professionalism. Join a supportive team that values your contributions and offers opportunities for growth within a respected health system.

Benefits

PTO

Matching 401K

Health Benefits

Dental Benefits

Qualifications

• Outstanding front line customer service skills.
• Ability to assist patients and families in a courteous manner.

Responsibilities

• Greets and assists patients, families, and visitors.
• Directs patients and provides city information.

Skills

Customer Service

Interpersonal Skills

Problem Solving

Communication

Education

High School Diploma or Equivalent

Job description

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Work Shift:

Day (United States of America)

Scheduled Weekly Hours:

22.5 Salary Range: $15.00 - $22.50

Union Position:

No

Department Details

Part time position scheduled from 8:00am-12:30pm Monday through Friday for a total of 22.5 hours/week. Located at the Sanford 25th street clinic Position comes with PTO/matching 401K/health dental benefits. Job Duties include welcoming patients into our building. Assisting at the door and with wheelchairs.

Summary

Greets and assists patients, families and visitors in a courteous manner. Possesses outstanding front line customer service and creates a positive first and last impression to patients, families and visitors. Displays extraordinary professionalism and tact during stressful and busy times.

Job Description

Responds to patients with empathy using positive interpersonal skills. Directs patients, family members, visitors and guests to patient hospital departments, clinics and other Sanford locations. Monitors traffic in patient drop off areas. Provides city information to patients and visitors about available lodging and area business.

Possesses ability to push a wheelchair and understand the proper use of body mechanics as necessary. Occasionally assists with pushing a patient, family member or visitor in wheelchair to desired areas. Assists healthcare staff in discharging patients. Keeps lobby in reasonable order. Possesses ability to work outside in all kinds of environmental elements. Demonstrates ability to problem solve.

Displays ability to use good judgement during unusual circumstances. Displays positive attitude and ability to learn quickly, adapting to change. Strong ability to communicate with patients, family members, visitors and others.

Qualifications

High school diploma or equivalent preferred.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail].