Associate Fraud Analyst

Adyen; Chicago (IL); On-site; USD 49,594,000 - 134,674,000; Full time

Job summary

Adyen in Chicago is seeking a Merchant Fraud Analyst to identify, investigate, and prevent fraudulent activity across acquiring and embedded financial services. You will work with Risk, Product, and Merchant Operations to protect our platform and users, delivering secure and trustworthy experiences.

You will monitor real-time patterns, contribute to fraud tooling, and develop incident response policies while hitting daily KPIs and collaborating across teams in a fast-paced fintech environment.

Qualifications

• 1-2+ years of experience in fraud or AML at a financial institution or fintech
• Knowledge of multiple forms of fraud, AML, financial crimes and scams
• Willingness to make difficult decisions and quickly learn from experiences using data to drive decisions
• Able to work independently and with others, and collaborate across teams and cultures

Responsibilities

• Monitor and investigate patterns to detect fraud in real-time.
• Develop and optimize fraud detection systems and tools.
• Develop policies for incident response, root cause analysis, funds recovery and communication protocols.
• Stay up-to-date with fraud trends, techniques, and technologies to improve detection methods.
• Meet daily KPIs and QA targets while detecting fraud.

Skills

Fraud & AML knowledge

Data-driven decisions

Team collaboration

English proficiency

Independent ownership

Job description

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

We are looking for an ambitious analyst to join our Merchant Fraud team. As part of the Merchant Fraud team in Chicago you will be working closely with Risk, Product and other Merchant Operations teams. As a Merchant Fraud Analyst you will be responsible for identifying, investigating, and preventing fraudulent activities related to our acquiring and embedded financial services. Your expertise will contribute to maintaining the integrity of our platform and ensuring a secure and trustworthy environment for our users. The Merchant Fraud Team is responsible for detecting and mitigating fraudulent activity that scalably reduces risk for Adyen and its customers.

What you'll do

• Monitor and investigate transaction patterns, account activity, and user behavior patterns to detect and mitigate fraudulent activity in real-time.
• Assist in the development and optimization of fraud detection systems and tools, suggesting improvements and enhancements as needed.
• Develop and optimize policies and procedures for fraud incident response, root cause analysis, funds recovery and communication protocols.
• Stay up-to-date with the latest fraud trends, techniques, and technologies to continuously enhance fraud detection and prevention methods.
• Monitor and investigate transaction patterns, account activity, and user behavior patterns to accurately detect and mitigate fraudulent activity in real-time, meeting daily productivity (KPIs) and quality (QA) targets.

Who you are

• Fluent in spoken and written English
• 1-2+ years of experience in fraud or AML at a financial institution or fintech company
• Knowledge of multiple forms of fraud, AML, financial crimes and scams
• Willingness to make difficult decisions and quickly learn and iterate from these experiences - you are skilled at using data to drive decisions
• You are able to work both on your own and with others, taking ownership where your knowledge is needed. At the same time you are a strong collaborator who is comfortable with connecting with colleagues across different teams and cultures, sharing ideas to improve efficient teamwork.

Total rewards & compensation

The annual base salary range for this role is $36-$47/hr. Compensation is based on factors including qualifications, experience, and location. Total compensation package includes equity (RSUs), 401(k), health, dental, vision, and more.

This role is based in our Chicago office.

We're an office-first company and expect employees to work in-office at least 3 days a week on average. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while also supporting flexibility.

Diversity, Equity, and Inclusion at Adyen

We actively seek different perspectives to sharpen our ideas. Our unique culture is a product of our diverse backgrounds and experiences. No matter who you are or where you're from, you're welcome to be your true self at Adyen.

If you need accommodations or support during the recruitment process to perform at your best, you'll have the opportunity to let our team know in your application. We encourage people from all backgrounds and abilities to apply.

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. If you have specific time constraints, please communicate them with your recruiter, and we'll do our best to accommodate them where possible.

EEO statement

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.

You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.