Associate Field Superintendent Service

Schindler Elevator Corporation (U.S.); Chicago (IL); On-site; USD 90,000 - 112,000; Full time

Benefits offered by this job

401k match (fully vested)

Medical, Dental & Vision plans

Paid vacation & holidays

Tuition reimbursement

Parental leave

Job summary

Schindler Elevator Corporation (U.S.) is seeking a highly motivated Field Superintendent for our Chicago operations. You will supervise field technicians, ensure safety standards, and support service, maintenance and repair sales while delivering high-quality solutions to customers in the Chicago Downtown area.

The role requires a BS/AS in Engineering or Business or a Journeyman Technician with 5+ years in the field, strong communication, and proven leadership.

Qualifications

• BS/AS degree in Engineering or Business is required.
• Journeyman Technician experience with minimum 5 years in field is preferred.
• Strong communication and interpersonal skills are essential.
• Financial acumen and ability to drive service sales are required.

Responsibilities

• Provide technical solutions and ensure workplace safety.
• Supervise technicians and job site activity; support service, maintenance and repair sales.
• Estimate service orders, schedule and execute orders; resolve customer complaints.
• Ensure quality and safety standards align with Company policies and contract requirements.
• Develop teamwork and promote continuous improvement in service delivery.

Skills

Technical sales

Communication

Financial acumen

Management skills

Education

BS/AS degree in Engineering or Business

Journeyman Technician with 5+ years in field

Job description

Join us as a

Location: Chicago Downtown, IL, United States

Job ID: 90809

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Your Main Responsibilities

The qualified candidate must be a high-energy self-starter with a strong work ethic. This individual will need to be motivated by a competitive industry and be results, detail and team-oriented. As a Schindler Associate Field Superintendent, the candidate’s role will include providing technical solutions, ensuring workplace safety, supervising technicians and job site activity, and supporting service, maintenance and repair sales. The selected candidate must be an expert at fulfilling customer requirements and maximizing profitability; excellent communication, financial acumen, business development, and management skills will all be critical to success in this role. The Field Superintendent must also have the necessary skills and experience to handle customer concerns, adjust manpower levels according to business needs, and to teach employees the Company’s quality, productivity and safety methodology.

Additional Responsibilities Include

• Build a team environment by leading field technicians
• Manage training and development of field technicians on established processes, tools and standards
• Foster excellent communication among team members while maintaining good working relationships with the local union
• Assure that service, maintenance and repair offerings meets Company quality and safety standards, as well as all contract requirements.
• Continuously improve service delivery to ensure uniformly efficient and effective service
• Implement customer and Company requirements for quality, performance and passenger safety
• Support the local sales team in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints
• Develop a spirit of teamwork and dedication to quality among all employees
• Participate in Company professional development programs to enhance working knowledge of Elevator Company products, services and procedures

What You Bring

BS/AS degree in Engineering or Business with prior technical sales experience; or, Journeyman Technician experience with minimum 5 years in field

• Minimum 3 years experience in either the elevator industry or in a related building systems industry
• Ability to effectively manage and resolve sensitive employee relations issues
• Solid problem solving and proven negotiating skills, high sense of urgency, strong communication and interpersonal skills
• Excellent PC skills

Base Salary $90,000 - $112,000

The above represents the typical salary range for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only base salary and does not include commissions or longer-term incentives.

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

We Elevate... Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Are you ready to embark on a new journey? Our Core Values:

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

We Elevate