Associate Field Service Engineer (Central NJ)

Elekta AB; New Jersey; Hybrid; USD 61,000 - 84,000; Full time

Job summary

Join a forward-thinking MedTech company as an Associate Field Service Engineer, where you'll play a crucial role in servicing equipment that treats cancer patients. This full-time position offers the chance to work with cutting-edge medical technology while ensuring exceptional customer service. You'll be part of a supportive team dedicated to improving lives, with opportunities for professional growth and development. Enjoy a comprehensive benefits package, including medical coverage and 401k. If you're ready to make a real difference in healthcare, this is the opportunity for you!

Benefits

Excellent Medical, Dental, and Vision coverage

401k

Paid Vacation

Holiday Pay

Wellness Reimbursement

Tuition Reimbursement

Flexible Spending Account

Opportunity to work on cutting-edge medical advancements

Close-knit company culture

Upward mobility

Qualifications

• Associate Degree or equivalent experience in Electronics or Physics is required.
• Good electro-mechanical aptitude and customer service skills are essential.

Responsibilities

• Perform troubleshooting and repairs on medical equipment.
• Maintain accurate service reports and manage parts inventory.

Skills

Customer Service Skills

Electro-mechanical Aptitude

Written and Verbal Communication

Problem Solving

Organizational Skills

Education

Associate Degree in Electronics or Physics

Equivalent Experience

Tools

Oscilloscopes

Multi-meters

Job description

Associate Field Service Engineer (Central NJ)

Associate Field Service Engineer (Central NJ)

Apply locations New Jersey- Home Based New York- Home Based time type Full time posted on Posted 2 Days Ago job requisition id R2025-0267

Are you a current Elekta employee?

Please click here to apply through our internal career site.

Want to join a team with a mission to improve and save lives?

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

We don’t just build technology. We build hope for everyone dealing with cancer.

We are looking for an Associate Field Service Engineer to join our team!

This is a full-time position which requires the selected candidate to reside/relocate in the surrounding area where the position is located (Northern/Central New Jersey area).

What you’ll do at Elekta:

As an Associate Field Service Engineer, you will service equipment used to treat Cancer patients. You must be customer-focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements. This position warrants the highest level of professional representation between the customer and the company in all aspects of customer relations.

Responsibilities:

• Perform low-risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure.
• Perform supervised calibrations and preventative maintenance on their designated modality.
• Work safely in confined areas, including high current/high voltages modulators (20-50 kV, 1500A), and use peripheral vision to gauge distances.
• Work safely on Elekta’s full range of products including medical devices producing high-energy ionizing radiation.
• Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams.
• Submit timely and accurate service reports, timesheets, expense reports, film badges, and other paperwork as assigned.
• Parts inventory management.
• Provide product feedback to the home office.
• Maintain all company-leased equipment, including company automobile, parts, and tools.
• Perform other related duties as assigned or requested.

What you bring:

• Associate Degree or equivalent experience preferably in Electronics, Physics, or an associated discipline.
• Possess a good electro-mechanical aptitude.
• Computer literate.
• Experience with servicing Radar equipment is a plus.
• Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters.
• A good understanding of Good Manufacturing Practice, including ESD requirements.
• Must have effective written and verbal communication skills.
• Exceptional customer service skills.
• Ability to represent the organization in a professional and positive manner.
• Ability to organize and prepare reports.
• Must be willing to travel and work unsociable hours.
• Must maintain an active driver’s license in the home state.
• Employee is required to comply with all customer vendor credentialing requirements and Elekta's COVID-19 (U.S.) Vaccination Policy.

What we offer:

• Opportunity to work with a proactive and supportive team.
• Excellent Medical, Dental, and Vision coverage.
• 401k, paid Vacation, and Holiday.
• A host of additional benefits including wellness reimbursement, tuition reimbursement, and flexible spending account.
• Opportunity to work on cutting-edge medical advancements.
• Close-knit company culture.
• Upward mobility.

How to proceed?

We are looking forward to receiving your resumé. Please attach your resumé in the application form and we will contact you! If you have any questions, you are welcome to contact Lisa Zhang, Talent Acquisition Partner on LinkedIn.

We are an equal opportunity employer.

The US base salary range for this position is $61,000 - $84,000 (Overtime eligible).

Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.

We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way.