Associate Field Engineer

AVI Systems Inc. in; Bismarck (ND); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading company in the audio-visual industry is seeking an Associate Field Engineer to specialize in the configuration and troubleshooting of software and network-based solutions. The successful candidate will utilize their expertise in AV principles and technology to deliver high-quality service, support client installations, and ensure system functionality. This role includes significant interaction with both technology and clients, requiring strong communication skills and a proactive approach to problem-solving.

Qualifications

• At least 5 years of experience in AV Installation, Commissioning, and Service.
• AVIXA CTS/CTS-I and CQT are a plus.
• Experience with audio tuning and DSP programming.

Responsibilities

• Configuration of manufacturer applications and products based on system/client requirements.
• Analyze and resolve configuration issues in a timely manner.
• Provide end-user training on software applications.

Skills

Audio-Visual Installation

Networking

Communication

Problem Solving

Tools

Crestron

BIAMP

Extron

QSC

Job description

Associate Field Engineer (Finance)

What you will be doing: You will specialize in the configuring, readying, and troubleshooting of software/network-based product solutions. A fundamental understanding of audio-visual principles, functionality, and terminology is required to be successful.

Responsibilities and Duties

• Configuration of manufacturer applications, interfaces, and products based on system/client requirements.
• Develop configuration requirements and documents for manufacturer applications and products
• Provide support in developing, implementing and testing patch releases and system firmware upgrades.
• Plan and execute assigned configuration tasks within deadlines both in the integration lab and the field.
• Verify systems integration wiring connectivity and terminations in the lab
• Analyze and resolve configuration issues in a timely manner.
• Provide support in loading, testing, and documenting results of pre-built customized control programs, touch panel files, and DSP builds.
• Verify systems installation wiring connectivity and terminations in the field
• Complete final product configuration, testing, and commissioning of system solutions utilizing Field Commissioning Reports
• Perform end-user training on specific software applications and interfaces requiring client interaction
• Assist in system solutions analysis, design, development, and testing activities.
• Develop and maintain configuration policies and procedures.
• Review and recommend changes to existing configuration processes.
• Provide technical guidance to junior specialists in their assigned job duties.

Required Skills:

• At least 5 years of experience in AV Installation, Commissioning and Service
• AVIXA CTS/CTS-I and CQT are a plus
• Good working knowledge of Crestron, BIAMP, Extron and QSC
• Experience with AV industry software platforms. Any direct programming experience is a plus
• Strong Networking skills. Any specific certifications or training is a plus.
• Experience with Audio tuning, equalization and DSP Programming
• Organized, proactive and good communication skills