Associate Events Manager

lucidsoftware; Salt Lake City (UT); Hybrid; USD 45,000 - 70,000; Full time

Job summary

Lucid Software is seeking an associate event manager to join a team of world-class event professionals for Lucidchart. The role involves coordinating trade shows, regional user events, and global customer events in a hybrid work environment.

You will manage logistics, vendors, venues, travel, and post-event follow-ups to ensure successful experiences for users across multiple regions. Ideal candidates have at least 2 years of event experience, thrive in fast-paced settings, and can travel 30-35%

Qualifications

• 2+ years event experience
• Fast-paced, dynamic environment
• Attentive to detail
• Ability to thrive under pressure
• Willingness to travel 30-35% of the time

Responsibilities

• Support overall event strategy and execution for trade shows, regional events, and hybrid formats
• Travel to events and assist event managers with logistics
• Coordinate swag production and booth materials inventory
• Book venues and coordinate travel in line with company practices
• Coordinate logistics including shipping, setup, teardown, and post-event follow-up
• Manage budgets in collaboration with the event manager and accounting
• Collaborate cross-functionally with sales, customer success, creative, and product marketing teams
• Upload leads to CRM and share with teams for vetting and future use
• Partner with Sales and CX to implement field marketing events in the assigned region
• Contribute to post-event evaluations and report findings

Job description

Lucid Software is the leader in AI-driven work acceleration, helping teams see and build the future by turning ideas into reality. Its products include the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The Lucid Visual Collaboration Suite, combined with powerful accelerators for cloud and process transformation, empowers organizations to streamline work, foster alignment, and drive business transformation at scale. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Lucid Software is ranked #13 on the list of most used business applications among Fortune 500 businesses, and some of the world's largest organizations, such as Google, GE, Siemens, VW, NBC Universal, JLR and T-Mobile, rely on Lucid's solutions to accelerate critical business workflows across product design, process planning, team and infrastructure visualization. The company boasts more than 100 million users. Despite already having such a dominant position in the market, Lucid is continuing to grow at pace and is acquiring hundreds of thousands of new users each month.

Lucid is seeking an associate event manager to join a team of world-class event professionals for Lucidchart. Beloved by 30 million users across 180 countries, Lucidchart is a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation.

Today, Lucidchart's annual marketing events program consists of trade shows, regional customer events, and a global customer event. We're looking for an associate event manager who can work with the existing team to help coordinate events, manage inventory and maintain global calendars.

Responsibilities

• Support overall event strategy through ownership of execution of trade-shows and regional user events, including in-person, virtual and hybrid formats
• Travel to events and assist event managers in overall event execution
• Coordinate production and maintain inventory of swag and booth properties
• Book venues and travel in accordance with company practices
• Liaise and vet third party vendors to execute on relevant events.
• Coordinate all logistical elements of relevant events including shipping, receiving, packing, system maintenance, survey results, lead retrieval, and other logistics
• Manage all event set-up, tear-down and follow-up processes for in-person events
• Maintain event budgets in conjunction with event manager and accounting
• Work cross-departmentally to align and partner with sales and customer success to communicate relevant events and their details
• Partner with creative, demand generation, public relations, email and product marketing teams to create alignment and execution on all event related materials and activities
• Contribute to assessment of events overall success and submit findings via inclusive post mortem reports
• Upload leads to CRM and email team for vetting and future use as contacts
• Partner with Sales and CX to implement field marketing events throughout assigned region
• Ability to work cross-functionally to effectively collaborate with a global team across several times zones
• Other duties as assigned

Requirements

• 2+ years event experience
• Willing to work in a fast-paced, dynamic environment
• Unusually high attention to detail
• Ability to thrive under pressure
• Willingness to do whatever it takes to make events successful. You don't make excuses for poor execution and don't accept them from others
• Availability to travel 30-35% of the time

Preferred Qualifications

• Bachelor's Degree