Associate ERP Analyst

Freeze-Dry Foods LLC.; American Fork (UT); On-site; USD 65,000 - 85,000; Full time

Job summary

Freeze-Dry Foods LLC. seeks an Associate ERP Analyst to support and optimize Microsoft Dynamics 365 Business Central.

You will bridge business needs with technology, drive efficiency, and enable data-driven decisions across manufacturing, inventory, warehousing, purchasing, sales, and finance. You will administer the BC environment, analyze requirements, create documentation, and support integrations with EDI and APIs.

Qualifications

• 2+ years experience supporting ERP systems in a business analyst, or similar role.
• Strong analytical and problem-solving skills with the ability to identify root causes and develop practical solutions.
• Experience creating reports using SQL, Power BI, or similar reporting tools.
• Experience troubleshooting application, data, and integration issues.

Responsibilities

• Administer, maintain, and optimize the Business Central environment, including security, configurations, and system settings.
• Serve as a primary point of contact for Business Central support and user issue resolution.
• Analyze business requirements and recommend configurations, enhancements, and process improvements.
• Develop and maintain system documentation, workflows, and user guides.
• Collaborate with cross-functional teams to improve processes across manufacturing, inventory, warehousing, purchasing, sales, and finance.
• Lead efforts to improve user adoption and promote ERP best practices.
• Design, test, implement, and support ERP integrations (EDI, APIs, third-party apps).
• Coordinate with vendors and internal stakeholders on upgrades and initiatives.

Skills

ERP systems

SQL

Power BI

Business analysis

Stakeholder collaboration

Education

Bachelor's degree in IT or related field

Tools

Dynamics 365 BC

Job description

We are seeking a highly motivated Associate ERP Analyst to join our Enterprise Applications team and play a key role in supporting, enhancing, and optimizing our Microsoft Dynamics 365 Business Central environment. This position serves as a vital link between business stakeholders and technology, helping to improve operational efficiency, streamline business processes, and drive data-driven decision making across the organization.

Essential Functions Include:

• Administer, maintain, and optimize the Business Central environment, including user security, permissions, configurations, and system settings.
• Serve as a primary point of contact for Business Central support, troubleshooting system issues and providing timely resolution to end users.
• Analyze business requirements and recommend system configurations, enhancements, and process improvements.
• Develop and maintain system documentation, process flows, user guides, and standard operating procedures.
• Collaborate with cross-functional teams to improve processes spanning manufacturing, inventory control, warehousing, purchasing, sales, and finance.
• Lead efforts to improve user adoption and promote ERP best practices.
• Participate in the design, testing, implementation, and support of ERP integrations, including EDI, APIs, and third-party applications.
• Coordinate with vendors, consultants, and internal stakeholders on system upgrades, enhancements, and technology initiatives.
• Plan, test, and deploy ERP updates, patches, customizations, and migrations following established change management processes.
• Assist with ERP-related projects, system implementations, and continuous improvement initiatives.
• Conduct regular audits to ensure data integrity, security, compliance, and adherence to business standards.
• Develop and deliver user training programs, workshops, and documentation for new processes and system functionality.
• Promote data standards and best practices throughout the organization.
• Other duties as assigned

Qualifications Include:

• 2+ years experience supporting ERP systems in a business analyst, or similar role.
• Strong analytical and problem-solving skills with the ability to identify root causes and develop practical solutions.
• Experience creating reports using SQL, Power BI, or similar reporting tools.
• Experience troubleshooting application, data, and integration issues.
• Strong organizational skills with ability to manage multiple priorities simultaneously.
• Ability to work effectively with both technical and non-technical stakeholders.
• Experience with EDI, APIs, and third-party integrations.
• Bachelor's degree in information technology, or a related field is preferred.

Physical Requirements - Must be able to perform the following functions with or without accommodations:

• Consistent and reliable attendance
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.