Associate Entity Portfolio Specialist *Hawaii based candidates only*

Corporation Service Company; Honolulu, Northern (HI, KY); Hybrid; USD 50,000 - 55,000; Full time

Job summary

Corporation Service Company seeks an Associate Entity Portfolio Specialist based in Hawaii with remote work options. The role focuses on maintaining accurate entity records for top corporate and law firm clients, delivering expert guidance on the Entity Management Platform, and supporting internal teams to ensure client compliance.

You will build trusted client relationships, manage updates, and coordinate with SAMs to resolve issues while supporting daily billing adjustments and reporting.

Qualifications

• 5+ years of customer service experience preferred
• Strong organizational and time-management skills
• Exceptional written and verbal communication skills
• Ability to multitask in fast-paced, deadline-driven environment
• Proficiency with Microsoft Office and Salesforce a plus

Responsibilities

• Ensure the accuracy of the Company Records database by processing update requests from clients or internally
• Develop and maintain client relationships built on trust and quality of work for CSC’s major corporate and law firm clients
• Serve as an expert in the Entity Management Platform, conducting on-the-spot training and demonstrations
• Be knowledgeable across CSC service areas to assist clients effectively
• Collaborate with Strategic Account Managers to communicate and resolve client issues
• Complete the New Unit Placement Report and process credit and/or rebill invoice adjustments by end of day

Skills

Customer Service

Organizational Skills

Communication

Multitasking

Adaptability

Tools

Salesforce CRM

Microsoft Office

Job description

Associate Entity Portfolio Specialist *Hawaii based candidates only*

United States (Remote)

Job Description

Associate Entity Portfolio Specialist

Remote for Hawaii-Based Candidates Only

Monday-Friday, 8am-5pm

As an Entity Portfolio Specialist (EPS), you will be responsible for providing exceptional service for CSC’s top corporate and law firm clients through maintaining the accuracy of their entity records. The EPS Team works closely with multiple of CSC’s business areas to meet our customers’ compliance needs and enhance their ability to maximize the Entity Management platform. Our commitment to build genuine relationships and support both our external and internal customers plays an integral role in retaining revenue for the enterprise and allowing clients to better focus their attention on running their businesses.

Some of the things you will be doing:

• Ensure the accuracy of our Company Records database through processing update requests received internally or directly from a client
• Develop and maintain client relationships built on trust and quality of work, keeping the entity portfolios of CSC’s major corporate of law firm clients in compliance
• Serve as an expert in the Entity Management Platform through facilitating on-the-spot training and demonstrations
• Be knowledgeable across many service areas within CSC
• Work with Strategic Account Managers (SAM) and leader to communicate and resolve any client issues encountered
• Complete the New Unit Placement Report and process credit and/or rebill invoice adjustments by the end of each workday

What technical skills, experience, and qualifications do you need?

• 5+ years of Customer Service experience is preferable, yet not required
• Strong organizational and time-management skills
• Exceptional written and verbal communication skills
• Ability to multitask in fast-paced, deadline-driven environment
• Agility to shift focus based on the needs of the business

Proficiency with Microsoft Office applications and experience utilizing the Salesforce CRM platform is a plus

Candidates for this position must be eligible to work in the country without sponsorship

At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $50,00-$55,000.

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers .

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

Why Work with CSC?

At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

Job Info

• Job Identification 15462
• Job Category Client Services
• Job Schedule Full time
• Locations Work from Home, Honolulu, HI, 96804, US (Remote)