Associate Engineer Technical Services

Mars; Burr Ridge (IL); Sur place; USD 75 000 - 102 000; Plein temps

Avantages offerts par ce poste

Mars University

Company bonus

Résumé du poste

Mars seeks an Associate Engineer Technical Services at our Illinois plant in Burr Ridge to provide technical leadership across ice cream manufacturing technologies, guiding troubleshooting, scale-up, and process improvement.You will own packaging escalations, coordinate with suppliers, implement SPC, and enable cross-functional communication to ensure product quality and compliance. The role is on-site with occasional after-hours support.

Qualifications

• Bachelor’s degree in Food Science, Engineering, or related technical discipline.
• Six Sigma Green Belt or proven experience leading with problem solving tools.
• Experience with implementing Statistical Process Control Concepts & Software.
• Experience in commercialization, scale-up, manufacturing capability, and data analysis.

Responsabilités

• Lead packaging escalations by directing investigation and troubleshooting.
• Communicate with External Suppliers when materials are outside specifications and ensure resolution.
• Own statistical process control system implementation.
• Leverage specifications and standard run conditions to maintain process verification for key product parameters.
• Ensure monitoring and reporting tools are available to ensure product meets compliance.
• Drive continuous quality improvements, efficiency gains, and waste reduction.

Connaissances

Problem solving

Statistical Process Control

Data analysis

Cross-functional collaboration

Formation

Bachelor's degree in Food Science/Engineering

Outils

SPC Software

Description du poste

Job Description

The Associate Engineer Technical Services serves as a technical resource for Ice Cream manufacturing technologies. This role provides technical leadership across process & packaging to deliver advanced troubleshooting, commercialization, scale-up, manufacturing support, and capability building across the Ice Cream platforms.

The position is responsible for managing packaging escalations, driving continuous improvement initiatives, enabling successful communication cross-functionally, and statistical process control implementation. As part of managing packaging escalations, this role will be required to liaison with both internal partners and external suppliers to resolve out of specifications materials.

This is an on-site, plant-based role which on occasion requires flexibility of working hours to support the needs of the site and business which can minimally include evenings, overnight, or weekend support.

What we are looking for:

Minimum Requirements:

• Bachelor’s degree in Food Science, Engineering, or related technical discipline or scientific field

Preferred Qualifications:

• Six Sigma Green Belt or proven experience leading with problem solving tools
• Experience with implementing Statistical Process Control Concepts & Software
• Experience in commercialization, scale-up, manufacturing capability, and data analysis

What will be your key responsibilities?

Technical Support & System Authority

• First point of contact for packaging escalations by leading investigation and troubleshooting.
• Communicate with External Suppliers when materials are outside specifications and follow-through to ensure resolution.
• Own statistical process control system implementation.
• Leverage specifications and standard run conditions to maintain and develop ongoing process verification for key product parameters.
• Ensure monitoring and reporting tools are available to ensure product meets compliance.
• undefined

Advanced Problem Solving & Operational Excellence

• Through the application of complex problem-solving techniques, drive continuous quality improvements, efficiency gains, and waste reduction supporting the overall site and business goals.
• Perform trend analysis to identify opportunities for optimization.
• undefined

Commercialization, Scale-Up, & Risk Management

• Act as a liaison between R&D, Engineering, and Supply to ensure planning and risk management for initiatives on both existing and new products and processes.
• Lead and Support execution of line trial plans to deliver critical success factors and validate hypothesis on process capability.
• Create and execute data collection sampling plan for validation of design to specification, capturing process parameters to ensure repeated performance.
• Ensure successful start-up of new launches through proper documentation to ensure compliance with Quality & Food Safety, Legal, and Human Safety requirements.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

Mars does not sponsor visas for this role.

This position is not eligible for relocation benefits.

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience.The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits.Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range listed is applicable to IL:USD 74,511.00 - USD 102,453.00