Associate Engineer, Data Center

LinkedIn; Richardson (TX); On-site; USD 74,000 - 122,000; Full time

Job summary

LinkedIn is seeking an Associate Data Center Hardware Engineer in Richardson, TX. This hands-on role focuses on the reliability and performance of our data centers. Responsibilities include hardware repairs, troubleshooting server issues, and mentoring technicians. Candidates should have at least 1 year of experience in data center engineering with a strong understanding of Linux and server hardware.

This full-time position requires on-site work and offers a competitive salary range of $74,000 to $122,000, with additional compensation packages.

Qualifications

• 1+ year in a data center engineering role.
• 1+ year of Linux troubleshooting experience.
• 1+ year of server hardware troubleshooting experience.

Responsibilities

• Perform break-fix repairs and troubleshoot server/network hardware.
• Participate in onboarding and mentoring of contracted technicians.
• Monitor Jira ticket queue and ensure proper ticket handling.

Skills

Hardware deployment & installation

Project management

Ticketing systems (Jira, ServiceNow)

Linux/Unix

Server and network troubleshooting

Education

Bachelor's Degree or equivalent industry experience

Job description

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We are committed to providing transformational opportunities for our own employees by investing in their growth and fostering a culture of trust, care, inclusion, and fun.

Join us to transform the way the world works.

This role will be based in Richardson, TX.

Work must be performed on site in the specified office on a full‑time basis due to business needs. The role may require evening or overnight shifts (3:00 PM - 12:00 AM or 11:00 PM - 8:00 AM).

The Associate Data Center Hardware Engineer is a hands‑on technical role focused on ensuring the reliability and performance of LinkedIn's global infrastructure. Responsibilities include executing hardware break‑fix activities, providing advanced troubleshooting support, and acting as an escalation point for contracted data center technicians. The engineer partners with vendors, mentors contract staff, and drives consistency in service delivery across all LinkedIn data center operations.

Responsibilities

• Perform break‑fix repairs, including replacing failed drives, DIMMs, fans, power supplies, and other server or network hardware components.
• Troubleshoot and resolve escalated issues from contracted technicians, applying diagnostics and escalating unresolved issues to Data Center Hardware Engineers or LinkedIn engineering teams as needed.
• Install new SSDs and NVMe drives into existing servers.
• Conduct basic Linux OS and IPMI‑level troubleshooting across all server platforms.
• Assist LinkedIn engineers with troubleshooting and resolving autobuild (Linux Kickstart) failures, including straggler nodes.
• Diagnose and resolve physical‑layer network connectivity issues.
• Execute hardware installations and repairs outside the scope of planned quarterly organic growth projects.
• Actively monitor and engage with the Jira ticket queue, ensuring proper ticket handling and quality resolution by contracted data center technicians.
• Participate in onboarding new contracted data center technicians, including training on daily operational tasks.
• Serve as a technical mentor for contracted data center technicians, providing training and guidance to improve quality and consistency.
• Participate in an on‑call rotation to support global data center operations.

Basic Qualifications

• 1+ year in a data center engineering role.
• 1+ year of Linux troubleshooting experience.
• 1+ year of server hardware troubleshooting experience.

Preferred Qualifications

• Bachelor's Degree or equivalent industry experience.
• 2+ years in a data center engineering role.
• 2+ years of Linux troubleshooting experience.
• 2+ years of server hardware troubleshooting experience.

Suggested Skills

• Hardware deployment & installation.
• Project management.
• Ticketing systems (Jira, ServiceNow).
• Linux/Unix.
• Server and network troubleshooting.

LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $74,000 to $122,000, with compensation packages based on factors such as skill set, depth of experience, certifications, and specific location. The total compensation may include annual performance bonus, stock, benefits and/or other incentive compensation plans. For more information, visit LinkedIn Benefits.

Equal Opportunity Statement: LinkedIn is an equal opportunity employer and seeks candidates with a wide range of perspectives and backgrounds. We consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.