Associate Employee Relations Specialist (Hybrid)

Northwell Health; Village of Lake Success (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a detail-oriented Employee Relations Coordinator to manage and triage requests effectively. In this role, you will be responsible for monitoring various channels for employee relations inquiries, evaluating their severity, and ensuring timely responses. This position requires excellent communication skills and a strong background in HR, making it an exciting opportunity to contribute to a supportive workplace environment. If you are passionate about fostering positive employee relations and have a knack for organization, this role could be the perfect fit for you.

Qualifications

• 3-5 years of HR experience with a focus on employee relations.
• Strong verbal and written communication skills are essential.

Responsibilities

• Monitor Employee Relations requests through various channels.
• Evaluate and triage requests based on severity and assign appropriately.

Skills

Verbal Communication

Written Communication

Presentation Skills

Education

Associated Degree in a related field

Bachelor’s Degree in Human Resources

Tools

Microsoft Office Suite

Job description

Job Description

Monitors the Advice and Counsel (ACC) mailbox, EthicsPoint and phone line for Employee Relation requests for assistance. Utilizing the ACC tracking system, evaluates all requests, determines level of severity and logs and triages all requests to the appropriate Employee Relations staff member. Responds promptly and directly to Tier 1 level requests.

Job Responsibility

1. Monitors the Advice and Counsel Center mailbox, EthicsPoint site and phone line in support of Employee Relations.
2. Logs and triages all requests ensuring appropriate assignment to an ACC Employee Relations Advisor.
3. Evaluates and assigns Tier level to all requests ensuring appropriate processing and attention based upon severity of the issue.
4. Follows up with managers and Site HR for pending and/or needed information and documentation.
5. Closes out all cases in appropriate tracking systems.

Job Qualification

• Associated Degree in a related field, required. Bachelor’s Degree in Human Resources or a related field, preferred.
• Minimum of 3 to 5 HR experience, required.
• Employee relations experience, preferred.
• Excellent verbal, written and presentation skills, required.
• Proficiency in Microsoft Office Suite, preferred.