Associate - Dunkin Donuts (Sturbridge, MA) (Full-Time)

Applegreen (US) Welcome Centers; Sturbridge (MA); On-site; USD 20,664 - 27,552; Part time

Job summary

Applegreen (US) Welcome Centers is seeking a Team Member for Dunkin Donuts in Sturbridge, Massachusetts. This role requires excellent customer service and communication skills, as team members will prioritize guest satisfaction and maintain restaurant standards.

Essential duties include arriving on time, maintaining cleanliness, and adhering to brand guidelines. Candidates must be at least 16 years old and able to work flexible hours, including weekends and holidays.

Qualifications

• Capable of counting money and making change.
• Ability to traverse all parts of the restaurant quickly.
• Follow DD uniform and grooming standards.

Responsibilities

• Adhere to schedule and arrive ready to work on time.
• Holds the Guest as their highest priority.
• Maintain a clean and neat workstation.
• Complete all required training and support training of other team members.
• Follow all procedures related to cash and food safety.

Skills

Excellent verbal and written communication skills

Excellent interpersonal and organizational skills

Excellent time management skills

Experience providing outstanding customer service

Fluency in English

Ability to operate restaurant equipment

Ability to lift 25-50 pounds

Calmness in a fast-paced environment

Job description

Position Summary

Applegreen USA is in a rapid growth phase and is seeking to recruit a Team Member for one of our Dunkin Donuts locations.

Position Title

TEAM MEMBER

Department

DUNKIN DONUTS

Reports To

GENERAL MANAGER

FLSA

NON-EXMEPT / HOURLY

Key Responsibilities

• Adhere to schedule and arrive ready to work on time and hold themselves accountable for their responsibilities throughout their shift.
• Holds the Guest as their highest priority and is responsive to their needs and requests.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety & security.
• Comply with all restaurant and brand policies.

Essential Skills, Experience And Education Requirements

• Excellent verbal and written communication skills
• Excellent interpersonal and organizational skills
• Excellent time management skills and ability to work across all shifts.
• Experience providing outstanding customer service.
• Must be able to fluently speak/read English.
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Ability to traverse all parts of the restaurant quickly.
• Follow DD uniform and grooming standards and policies.
• Frequent standing for extended periods of time
• Must be able to lift 25-50 pounds at times.
• Must be at least sixteen (16) years of age.
• Ability to remain calm in a fast-paced environment.
• Ability to work flexible hours. Open availability to work weekends and holidays and varying shifts at times