Associate, Discovery Solutions

Kroll; Washington (District of Columbia); On-site; USD 60,000 - 100,000; Full time

Job summary

Kroll is seeking an Associate-level Quality Control Specialist within its Discovery & Analytics Solutions practice. This role performs first-line validation and documented quality checks across eDiscovery and sensitive data review workflows, escalates exceptions, and maintains quality metrics within a structured delivery environment.

Key responsibilities include performing QC checks against protocols, validating data loads and deliverables, documenting results and approvals, escalating

Qualifications

• Bachelor’s degree in Business, Legal Studies, IT, Data Analytics, or related field.
• 2+ years in Sensitive Data Review, eDiscovery, or related QA roles preferred.
• Strong attention to detail and ability to follow procedures.

Responsibilities

• Perform first-line QC checks against protocols and acceptance criteria.
• Validate data loads, coding consistency, and deliverable readiness.
• Document QC results, exceptions, and approvals in trackers.
• Escalate discrepancies to senior staff or project lead.
• Support sampling, reconciliation, and final-release checks.
• Maintain QC metrics and assist with defect reporting.
• Follow security, confidentiality, and data-handling requirements.
• Participate in training and continuous-improvement initiatives.

Skills

Attention to detail

Documentation

Written communication

Issue escalation

Confidentiality

Education

Bachelor’s degree in Business, Legal Studies, IT, Data Analytics, or related field

Tools

Relativity

Job description

Kroll is seeking an Associate-level Quality Control Specialist within its Discovery & Analytics Solutions practice. This role performs first-line validation and documented quality checks across eDiscovery and sensitive data review workflows, escalates exceptions, and maintains quality metrics within a structured delivery environment.

Key Responsibilities

• Perform first-line quality control checks against established protocols, checklists, matter requirements, and acceptance criteria.
• Validate data loads, coding consistency, document counts, work-product completeness, and deliverable readiness.
• Document QC results, exceptions, corrective actions, and approvals in matter trackers and quality records.
• Escalate discrepancies, recurring defects, and potential risks promptly to the appropriate Senior Associate, Manager, or project lead.
• Support sampling, reconciliation, rework validation, and final-release checks.
• Maintain QC metrics and assist with periodic reporting on defect types, trends, and remediation status to support quality monitoring and continuous improvement.
• Follow established security, confidentiality, defensibility, and data-handling requirements.
• Participate in training and continuous-improvement initiatives.

Essential Skills & Qualifications

• Bachelor’s degree in Business, Legal Studies, Information Technology, Data Analytics, or a related field.
• Two or more years of experience in Sensitive Data Review, eDiscovery, litigation support, quality assurance, document review, or a related operational role is preferred.
• Strong attention to detail and ability to follow documented procedures consistently.
• Familiarity with eDiscovery concepts and platforms is preferred; experience with Relativity is a plus.
• Strong written communication, organization, and issue-escalation skills.
• Ability to manage repetitive, detail-intensive work while maintaining accuracy and confidentiality.

About Kroll

Kroll is the global leader in risk and financial advisory solutions. With nearly a century of trusted expertise, we combine deep domain knowledge with cutting-edge technology to help clients address their most complex investigations, litigation, regulatory, and data challenges. As part of One Team, One Kroll, you will work in a collaborative, high-performance environment and have the opportunity to make a meaningful impact.

Salary range for this role is $60,000 - $100,000 USD