Associate, Discovery Solutions

Kroll; Washington (District of Columbia); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Job summary

Kroll is seeking an Associate-level Quality Control Specialist within its Discovery & Analytics Solutions practice. This role performs first-line validation and documented quality checks across eDiscovery and sensitive data review workflows, escalating exceptions and maintaining quality metrics.

You will document QC results, support sampling and final-release checks, and help with periodic reporting on defect types and remediation status while adhering to security and confidentiality

Qualifications

• Bachelor’s degree in a related field.
• 2+ years in Sensitive Data Review or a related role.
• Detail-oriented with ability to follow procedures consistently.
• Familiarity with eDiscovery concepts; Relativity is a plus.
• Strong written communication and escalation skills.
• Ability to handle repetitive, detail-intensive work while maintaining confidentiality.

Responsibilities

• Perform first-line QC checks against established protocols, checklists, matter requirements, and acceptance criteria.
• Validate data loads, coding consistency, document counts, work-product completeness, and deliverable readiness.
• Document QC results, exceptions, corrective actions, and approvals in matter trackers and quality records.
• Escalate discrepancies, recurring defects, and potential risks promptly to the appropriate Senior Associate, Manager, or project lead.
• Support sampling, reconciliation, rework validation, and final-release checks.
• Maintain QC metrics and assist with periodic reporting on defect types, trends, and remediation status to support quality monitoring and continuous improvement.
• Follow established security, confidentiality, defensibility, and data-handling requirements.
• Participate in training and continuous-improvement initiatives.

Skills

Attention to detail

Written communication

Issue escalation

Confidential data handling

Repetitive tasks

Education

Bachelor’s degree in a relevant field

Tools

Relativity

Job description

Kroll is seeking an Associate-level Quality Control Specialist within its Discovery & Analytics Solutions practice. This role performs first-line validation and documented quality checks across eDiscovery and sensitive data review workflows, escalates exceptions, and maintains quality metrics within a structured delivery environment.

Key Responsibilities

• Perform first-line quality control checks against established protocols, checklists, matter requirements, and acceptance criteria.
• Validate data loads, coding consistency, document counts, work-product completeness, and deliverable readiness.
• Document QC results, exceptions, corrective actions, and approvals in matter trackers and quality records.
• Escalate discrepancies, recurring defects, and potential risks promptly to the appropriate Senior Associate, Manager, or project lead.
• Support sampling, reconciliation, rework validation, and final-release checks.
• Maintain QC metrics and assist with periodic reporting on defect types, trends, and remediation status to support quality monitoring and continuous improvement.
• Follow established security, confidentiality, defensibility, and data-handling requirements.
• Participate in training and continuous-improvement initiatives.

Essential Skills & Qualifications

• Bachelor’s degree in Business, Legal Studies, Information Technology, Data Analytics, or a related field.
• Two or more years of experience in Sensitive Data Review, eDiscovery, litigation support, quality assurance, document review, or a related operational role is preferred.
• Strong attention to detail and ability to follow documented procedures consistently.
• Familiarity with eDiscovery concepts and platforms is preferred; experience with Relativity is a plus.
• Strong written communication, organization, and issue-escalation skills.
• Ability to manage repetitive, detail-intensive work while maintaining accuracy and confidentiality.

About Kroll

Kroll is the global leader in risk and financial advisory solutions. With nearly a century of trusted expertise, we combine deep domain knowledge with cutting-edge technology to help clients address their most complex investigations, litigation, regulatory, and data challenges. As part of One Team, One Kroll, you will work in a collaborative, high-performance environment and have the opportunity to make a meaningful impact.

Salary range for this role is $60,000 - $100,000 USD