Associate Director - Workfront

Bounteous; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Bounteous, a global AI Services firm, is seeking an Associate Director to lead Adobe Workfront strategy and implementations for diverse clients. This remote, full-time role focuses on configuring Workfront solutions, building dashboards, and automating processes to drive operational efficiency.

You will guide cross-functional teams, champion best practices, and deliver training while ensuring project success and alignment between business and technology teams in a fast-paced environment.

Qualifications

• 6+ years of experience in Adobe Workfront development and implementation.
• Strong understanding of Workfront design and system integrations using Workfront Fusion, connectors, and APIs.
• Workfront Core Developer certification or equivalent.
• Proven ability to develop and implement automation for workflow optimization.
• Exceptional troubleshooting skills with experience in resolving configuration issues.
• Excellent communication and problem-solving skills, with a talent for driving user adoption through effective training and support.
• Ability to manage multiple projects simultaneously and prioritize tasks efficiently.
• Ability to work in a fast-paced and collaborative environment.

Responsibilities

• Develop and configure Workfront solutions tailored to client needs.
• Configure dashboards, reports, templates, and workflows to optimize client operations.
• Create architecture and configuration documentation for client design documents.
• Implement automation rules within Fusion to streamline processes.
• Participate in discovery sessions and stakeholder interviews to identify requirements.
• Identify enhancements and new functionalities for client instances.
• Troubleshoot and resolve configuration issues to ensure performance.
• Provide training and promote effective usage of Workfront solutions.
• Act as a liaison between technical and business teams for alignment.
• Provide ongoing technical support within the product scope.

Skills

Adobe Workfront

Workfront Fusion

System Integrations

Automation

Troubleshooting

Communication

Project Management

Team Collaboration

Education

Workfront Core Developer certification

Tools

Connectors

APIs

Workfront Fusion

Job description

Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.

Job Title: Associate Director - Workfront
Location: USA
Mode of Work: Remote
Type of Job: Fulltime

Key Responsibilities:

• Develop and configure Adobe Workfront solutions tailored to client needs, implementing best practices in project management and process automation to enhance operational efficiency.
• Configure and customize Workfront, including dashboards, reports, templates, and workflows to optimize client operations.
• Complete detailed Workfront architecture and configuration documentation for inclusion in client design documents, largely in collaboration with a business process expert/lead.
• Implement automation rules processes within Fusion to streamline key functions, including project management and resource allocation.
• Participate in discovery sessions and stakeholder interviews to identify business requirements and process improvement opportunities.
• Identify enhancements and new functionalities that can benefit client instances.
• Troubleshoot and resolve configuration-related issues, ensuring system performance and reliability.
• Regularly update knowledge on Workfront best practices and updates to recommend and implement enhancements.
• Provide comprehensive quality assurance for all configurations and implementations.
• Work with clients and internal teams to develop and deliver training on Workfront solutions to promote effective usage.
• Act as a liaison between technical and business teams, ensuring clear communication and alignment.
• Provide ongoing technical support within the scope of the product to ensure client success.

Desired Skills and Experience:

• 6+ years of experience in Adobe Workfront development and implementation.
• Strong understanding of Workfront design and system integrations using Workfront Fusion, connectors, and APIs.
• Workfront Core Developer certification or equivalent.
• Proven ability to develop and implement automation for workflow optimization.
• Exceptional troubleshooting skills with experience in resolving configuration issues.
• Excellent communication and problem-solving skills, with a talent for driving user adoption through effective training and support.
• Ability to manage multiple projects simultaneously and prioritize tasks efficiently.
• Ability to work in a fast-paced and collaborative environment.

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.Bounteous is willing to sponsor eligible candidates for employment visas.

"Bounteous really is different. Every day, I have the pleasure of collaborating side-by-side with designers, strategists, and technologists who are at the absolute pinnacle of their fields. I partner with clients who have the imagination and daring to pursue big, audacious goals – and who trust us to shape the experiences that solve their most important challenges. It'd be difficult to overstate what Bounteous means to me. I'm constantly learning, growing, and building relationships. Being a part of this team has been the greatest experience of my career."