Associate Director, Sustainment and Services, Requirements & Capabilities

Pratt & Whitney; United States; Remote; USD 147,000 - 295,000; Full time

Job summary

A leading company is looking for an Associate Director, Sustainment and Services – Air & Space Defense Systems to drive aftermarket sustainment opportunities. This remote role involves significant interaction with U.S. Government agencies to enhance defense systems support, making it critical for candidates to have extensive experience in defense logistics and customer relations.

Benefits

Flexible work schedules

Employee assistance program

Qualifications

• 12+ years in government, defense, or aerospace.
• Experience with U.S. Air Force logistics.
• Familiarity with DoD requirements generation.

Responsibilities

• Support capture teams for developing sustainment capabilities.
• Develop customer and market understanding for defense systems.
• Conduct customer relations and market assessments.

Skills

Logistics management

Customer relationship management

Market assessment

Education

Bachelor's Degree

Advanced Degree

Job description

Date Posted:

2025-06-02

Country:

United States of America

Location:

RTX99: RTN Remote, Texas

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance:

DoD Clearance: Secret

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

While assigned to the Land and Air Defense Requirements and Capabilities team, the Associate Director, Sustainment and Services – Air & Space Defense Systems will be responsible for supporting sustainment related business development activities and creating new aftermarket sustainment opportunities to drive top line growth of Raytheon product lines.

What You Will Do

• Support of capture teams to include concept of support development, introduction of sustainment capabilities into a capture, identifying and developing integrated sustainment solutions to support a capture, management of New Business Investment (NBI) resources, conducting market assessments, customer relationship management development, and execution of capture strategies for external aftermarket sustainment opportunities in support of business unit growth targets
• Be accountable for relationships and interactions with internal Raytheon program managers, US Government agencies, and international customers to develop new business, share information, and to immediately resolve issues as required
• Work closely with other Requirements and Capabilities colleagues, international country teams, RTX Business Units, Raytheon Functional Partners, Life Cycle Engineering, Product Support, and Air & Space Defense Systems programs as appropriate
• Act as the aftermarket sustainment expert on Air Force and Missile Defense Agency Radar products
• Establish relationships with Raytheon program management leadership, U.S. Air Force logistics / maintenance leaders, and international sustainment customer decision makers
• Develop customer, competitor, and market understanding for assigned Air & Space Defense Systems market sub-segment
• Conduct primary and secondary research to determine U.S. Air Force, Missile Defense Agency and international customer needs and generate aftermarket sustainment business leads by developing relationships and identifying and qualifying new opportunities
• Develop and implement internal and external customer contact plans
• Capture key customer and competitive knowledge and share it across the organization
• Analyze customer information associated with product sustainment and develop customer hot buttons and key performance parameters
• Work closely with Air & Space Defense Systems program leadership, Product Support Leadership, Life Cycle Engineering Leadership, and capture managers to provide customer knowledge and strategic support for capture and proposal processes
• Conduct internal and external customer briefings
• Lead and support internal Raytheon Gate Reviews
• Collaborate with RTX Global Government Relations (GGR) at the Federal, State/Local on Public Policy in their advocation and development of new technologies and our solutions
• Approximately 50% annual domestic and international travel for customer engagements and tradeshows

Qualifications You Must Have

• Bachelor’s Degree and a minimum of 12 years government, defense, aerospace experience, or an Advance Degree and a minimum of 10 years’ experience
• U.S. Air Force or U.S. Army Officer with air defense system readiness and logistics management experience
• Government and/or industry requirements generation experience with the Department of Defense
• Experience with Foreign Military Sales (FMS) and Direct Commercial Sales (DCS) acquisition processes

Qualifications We Prefer

• Understanding of U.S. DoD procurement, fiscal and regulatory environments
• Experience with Capture/Gate/Proposal process
• General sustainment management and U.S. Air Force or U.S. Army sustainment experience
• Excellent interpersonal skill with special focus on cross-cultural issues, ability to successfully manage sensitive political issues
• Collaborative history at the Federal, State/Local level on Public Policy in their advocation and development of new technologies and our solutions

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
• Relocation assistance not available

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role. Remote: This position currently is designated as remote. Employees who are working in remote roles will work primarily offsite (from home) but may be expected to travel to the site location as needed.The successful candidate for this role will be required to reside and work from one of the 50 U.S. states (excluding U.S. territories).

#LI-CC3#

#LI-REMOTE

The salary range for this role is 147,000 USD - 295,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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