Associate Director, Supply Chain Systems

KLR Executive Search Group LLC; Massachusetts; On-site; USD 170,000 - 220,000; Full time

Job summary

The Boston-area biotechnology company is seeking an Associate Director, Supply Chain Systems to join its information technology team. The role partners with leaders across Quality and Supply Chain to drive adoption, operations, and enhancements to the IT systems.

Responsibilities include building solutions, SDLC deliverables, data flows, system integrations, training, and vendor management. Requires 5+ years in Life Sciences, Veeva experience, and ERP/integration knowledge.

Qualifications

• Requires a Bachelor’s degree in Information Systems, CS, Business Admin or related field.
• Minimum of 5 years of relevant experience, Life Sciences preferred.
• Experience with Veeva suite and ERP systems, and system integrations (APIs).
• Strong understanding of Quality and Supply Chain processes.

Responsibilities

• Partner with stakeholders and vendors to build new IT solutions for Quality and Supply Chain.
• Author, review, and approve SDLC deliverables and coordinate testing activities.
• Collaborate with Architecture Review Board on system design, security, and data architecture.
• Own day-to-day operations and configurations of Supply Chain Systems (e.g., iStability, Oracle Fusion ERP).
• Maintain hands-on system administration including workflows, metadata, security, and reference data.

Skills

Stakeholder management

Vendor management

Communication skills

Multitasking

Education

Bachelor's degree in Information Systems, Computer Science, Business Administration or related field

Tools

Veeva suite

Oracle Fusion ERP

APIs

Job description

We are working with a leading biotechnology company in the Boston area to help them find a Associate Director, Supply Chain Systems to join their information technology team. The company is growing and preparing for a commercial launch, making this role critical to the success of the company. This individual will partner with leaders across Quality and Supply Chain, and other functions as needed to drive adoption, operations, and ongoing enhancements to the IT systems.

Responsibilities

• Partner with functional stakeholders and vendors to build new solutions supporting the Quality and Supply Chain functions, including integrations between systems and between the Company and key service providers.
• Author, review, and approve applicable SDLC deliverables, and coordinate assurance and other testing activities.
• Collaborate with the Company’s Architecture Review Board to ensure the system design is consistent with company standards for security, infrastructure, and data architecture.
• Own the day-to-day operations and configurations of Supply Chain Systems (iStability, Oracle Fusion ERP).
• Maintain hands on involvement in system administration and configuration, including workflows, metadata, security, reference data, and system settings.
• Support the design, development, and documentation of effective data flows and integrations among systems to enable efficient processes and workflows (including automation) and effective reporting and analytics.
• Support user onboarding, system training, and operational adoption from a system and process perspective.
• Manage vendor/MSP relationships related to IT systems.
• Provide technical guidance and support on change control activities.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business Administration or related field.
• Minimum of 5 years of relevant experience, preferably in the Life Sciences industry. Experience supporting pre‑commercial or early commercial biotech organizations preferred.
• Proven experience with the Veeva suite of products, Supply Chain planning and execution systems (including ERP), and other key Development IT systems (Veeva certification a plus).
• Strong understanding of the Quality and Supply Chain business processes.
• Knowledge of user management administration.
• Experience managing vendors/MSPs and collaborating with business stakeholders to prioritize support or enhancement requests.
• Experience with system integrations (APIs, data flows, connectors).
• Excellent communication and coordination skills across business and technical teams.
• Ability to manage multiple priorities in a fast-paced environment.

The base salary range for this position is $170K to $220K, plus additional benefits and an annual bonus. Compensation is determined by a variety of factors including but not limited to the role, function, and associated responsibilities, as well as a candidate’s work experience, education, knowledge, skills, and geographic location.