Associate Director, Student Success & Student-Run Ventures

Long Island University; Village of Brookville (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

LIU seeks an Associate Director of Student Success and Student-Run Businesses to lead student coaching and contribute to LIU’s student-run stores, including the Canteen, Fashion Store, and Spirit Store. The role drives student employment, experiential learning, and professional development while aligning with store strategies.

You will manage a student caseload and partner with Store Managers on goals, operations, merchandising, and campus engagement.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Experience advising, coaching, or mentoring college students.
• Experience in retail, business operations, customer service, or a related field.
• Experience supervising, coaching, or developing student employees or staff.
• Retail management experience preferred.
• Experience with Shopify POS or comparable systems preferred.

Responsibilities

• Contribute to the strategy, growth, and development of the student run businesses.
• Partner with the Store Manager on business goals, operations, merchandising, customer engagement, and special initiatives.
• Help create meaningful experiential learning, leadership, and career development opportunities through the student-run businesses.
• Support recruitment, onboarding, training, coaching, and development of Federal Work Study students and Sales Ambassadors.
• Assist with retail operations, inventory, e-commerce, Shopify POS, promotions, events, and customer service.
• Use business and student feedback to identify opportunities for improvement and growth.
• Manage a designated caseload of students and provide individualized coaching, advising, and proactive outreach.
• Help students address academic, personal, and professional challenges and connect them with appropriate campus resources.
• Develop success plans and monitor student progress toward academic and professional goals.
• Provide coaching related to goal setting, time management, career readiness, leadership, and self-advocacy.
• Collaborate with campus partners to support student engagement, persistence, retention, and overall success.
• Help students identify and articulate transferable skills gained through employment, leadership, and experiential learning.

Skills

Coaching

Advising

Career development

Student engagement

Leadership

Customer service

Education

Bachelor’s degree

Tools

Shopify POS

Job description

LIU seeks an Associate Director of Student Success and Student-Run Businesses to lead student coaching and contribute to LIU’s student-run stores, including the Canteen, Fashion Store, and Spirit Store. The role drives student employment, experiential learning, and professional development while aligning with store strategies.

You will manage a student caseload and partner with Store Managers on goals, operations, merchandising, and campus engagement.