Associate Director, Strategic Communications and Content

Financial Industry Regulatory Authority, Inc.; Washington (District of Columbia); Hybrid; USD 128,000 - 233,000; Full time

Job summary

An established industry player is seeking an Associate Director for Strategic Communications and Content. This pivotal role involves crafting impactful communications that support regulatory missions and business goals. Collaborating with various teams, you will develop multi-channel strategies to engage stakeholders effectively. Your expertise will help shape cohesive messaging across the organization, ensuring clarity and consistency. If you have a passion for communications and a strong background in the financial sector, this opportunity offers a dynamic environment where your contributions will make a significant impact.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Company Match

Tuition Reimbursement

Commuter Benefits

Paid Time Off

Volunteer Service Days

Qualifications

• 10+ years of communications experience, especially in financial services.
• Superior writing skills to create compelling narratives from complex data.
• Ability to collaborate and build consensus across diverse teams.

Responsibilities

• Develop and implement multi-channel communication plans for stakeholders.
• Write and edit sophisticated communications for various audiences.
• Manage stakeholder communication channels and oversee editorial processes.

Skills

Writing and Editing

Stakeholder Communication

Project Management

Data Analysis

Interpersonal Skills

Education

Bachelor's Degree in Communications

Tools

Analytics Tools

Job description

Associate Director, Strategic Communications and Content page is loaded

Associate Director, Strategic Communications and Content

Apply locations Washington, DC (Job Posting) time type Full time posted on Posted Yesterday job requisition id R-009314 Corporate Communications is responsible for internal and external enterprise communications, including all aspects of creative design, digital communications, employee communications, media relations, social media and member firm communications. The Associate Director, Strategic Communications and Content, helps develop and execute stakeholder communications in support of FINRA’s regulatory mission and business goals, to include various communications projects and initiatives primarily aligned with FINRA’s strategic objectives. Under the direction of the Senior Director, Strategic Communications and Content, this role collaborates with colleagues across the Board and External Relations department—including the Corporate Communications team—to deliver powerful, impactful communications to support engagement with FINRA member brokerage firms and other stakeholders.

Essential Job Functions :

• Write, edit and deliver powerful, sophisticated and compelling communications to stakeholders in support of FINRA’s regulatory mission and priorities.
• Maximize engagement with FINRA member firms with purposeful, responsive and nuanced communications.
• Lead a variety of projects designed to communicate to member firms and other stakeholders.
• Help develop, implement and measure multi-channel communication plans for strategic initiatives and stakeholder engagement initiatives.
• Build relationships and closely collaborate with colleagues across the department and organization, including senior leaders.
• Work with a high level of independence to write and edit communications for a variety of audiences including FINRA member firms and governors.
• Manage stakeholder communication channels by conducting research, sourcing information, writing and editing content, helping develop key messages, coordinating feedback, overseeing editorial production process and finalizing written deliverables.
• Develop external content based on metrics, inputs from business, feedback, research and other data analysis.
• Stay abreast of communication trends and technology to identify new communication opportunities and help ensure effective and innovative campaigns.
• Help ensure cohesive, consistent messaging across the organization.
• Understand the business and proactively mine for opportunities that support the overall communications and messaging strategy.

Education/Experience Requirements:

• Bachelor’s degree in communications, journalism or related field.
• Minimum 10 years of communications experience, including financial services and/or securities industry experience with a strong knowledge of financial services regulation and capital markets. Experience with member and board communications strongly preferred.
• Demonstrated superior writing and editing skills. Ability to distill compelling stories and messaging from complex information, including on short deadline.
• Ability to articulate strategy, collaborate and build consensus across teams.
• Experience working closely with colleagues in a matrixed, nuanced and highly professional environment.
• Demonstrated ability to manage a wide variety of initiatives and projects.
• Proven experience with measurement and associated analytics and reporting tools.
• Experience handling multiple priorities and making effective, strategic decisions in a fast-paced environment.
• Demonstrated presentation and interpersonal communications skills.
• Expertise in stakeholder and membership communications and relations.
• Strong relationship management skills, including ability to work with and influence subject matter experts and executive level staff.

Work Conditions:

• Hybrid work environment, with defined in-person presence requirements.
• Extended hours and travel as needed.

For work that is performed in CA, CO, HI, MN, VT, IL, Jersey City, NJ, New York City, NY, MA, WA, MD, Washington, DC, NJ State and NY State, please refer to the chart below for the salary range for the corresponding location. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and internal peer compensation comparisons.

CA: Minimum Salary $128,000, Maximum Salary $242,600

CO/HI/MN/VT*: Minimum Salary $111,400, Maximum Salary $202,100

IL*: Minimum Salary $122,800, Maximum Salary $222,400
Jersey City, NJ/NYC, NY: Minimum Salary $133,700, Maximum Salary $242,600

MA/WA: Minimum Salary $111,400, Maximum Salary $232,500

MD/Washington, DC: Minimum Salary $128,000, Maximum Salary $232,500

NJ State: Minimum Salary $122,800, Maximum $242,600

NY State: Minimum Salary $111,400, Maximum Salary $242,600

*Including positions performed outside the state but reporting to an office or manager in that state.

Candidates can expect salary offers that range from the minimum to the mid-point of the salary range. FINRA provides full pay ranges so that the candidate can consider their growth potential while at FINRA.

#LI-Hybrid

To be considered for this position, please submit an application. Applications are accepted on an ongoing basis.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

Please note: If the “Apply Now” button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly.

FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's Employee Relations team at 240.386.4865 or by email at [e-mail]. Please note that this process is exclusively for inquiries regarding application accommodations.

Employees may be eligible for a discretionary bonus in addition to base pay. Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law. As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.

Time Off and Paid Leave*

FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days, unless otherwise required by law (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays.

*Based on full-time schedule

Important Information

FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code’s investment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.

You can read more about these restrictions here .

As standard practice, employees must also execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company’s policy on nepotism.

Search Firm Representatives

Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.

FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's Employee Relations team at 240.386.4865 or by email at [e-mail]. Please note that this process is exclusively for inquiries regarding application accommodations.

All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, veteran status or any other classification protected by federal, state, or local laws.

FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

2025 FINRA. All rights reserved. FINRA is a registered trademark of the Financial Industry Regulatory Authority, Inc.

FINRA is an independent, non-governmental regulator for all securities firms doing business with the public in the United States. FINRA works to protect investors and maintain market integrity in a public-private partnership with the Securities and Exchange Commission (SEC), while also benefiting from the SEC’s oversight. In its role as investor guardian, FINRA is informed, but not influenced, by the industry that it regulates. FINRA’s independent regulation plays a critical role in America’s financial system–all at no cost to taxpayers.

FINRA touches virtually every aspect of the securities business—from registering and educating industry participants to examining securities firms; writing rules; enforcing those rules and the federal securities laws; informing and educating the investing public; providing trade reporting and other industry utilities; and administering the largest dispute resolution forum for investors and registered firms. FINRA uses technology powerful enough to look across markets and detect potential abuses. Using a variety of data gathering techniques, we work to detect insider trading and any strategies firms or individuals use to gain an unfair advantage.

In today's fast-paced and complex global economy, FINRA is a trusted advocate for investors, dedicated to keeping the markets fair and proactively addressing emerging regulatory issues before they harm investors or the markets. FINRA operates from Washington, DC, and New York, NY, with other offices around the country.

Find out more about us and how we work—and view our current openings—at www.finra.org/careers.