Associate Director, Specialized Student Support Programs

University of California - Santa Cruz; Santa Cruz (CA); On-site; USD 95,000 - 116,000; Full time

Job summary

Under the direction of the Executive Director of Retention and Validation, the Associate Director of Specialized Support Initiatives provides strategic leadership and oversight for a portfolio of programs designed to support students with varied pathways and lived experiences.

The Associate Director oversees the development, implementation, and continuous improvement of Undocumented Student Services, Military-Connected Student Services, Re-entry Student Programs, and the Resilient Scholars

Responsibilities

• The Associate Director oversees the development, implementation, and continuous improvement of programs including Undocumented Student Services, Military-Connected Student Services, Re-entry Student Programs, and the Resilient Scholars Program.
• The role supervises professional staff members, ensuring coordinated, high-quality services that support student success, well-being, and degree completion.
• The incumbent establishes systems and practices for program delivery, student support, and case management, including access to financial resources, legal services, and campus and community-based supports.
• The Associate Director serves as a key liaison to campus partners, systemwide initiatives, and external organizations, and represents the department in efforts to strengthen institutional capacity to support student success.
• The position is responsible for program assessment, data-informed decision-making, and effective stewardship of resources, including budgets and funding allocations.
• The Associate Director contributes to departmental leadership, strategic planning, and campus-wide initiatives focused on improving student outcomes.

Job description

Under the direction of the Executive Director of Retention and Validation, the Associate Director of Specialized Support Initiatives provides strategic leadership and oversight for a portfolio of programs designed to support students with varied pathways and lived experiences.

The Associate Director oversees the development, implementation, and continuous improvement of Undocumented Student Services, Military-Connected Student Services, Re-entry Student Programs, and the Resilient Scholars