Associate Director, Social & Live Commerce

e.l.f. Beauty; New York (NY); Hybrid; USD 130,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Parental leave

Unlimited PTO

Equity

Job summary

e.l.f. Beauty is seeking an Associate Director, Social & LIVE Commerce to shape how consumers discover, engage, and shop across social platforms globally, with a primary focus on TikTok Shop and LIVE selling in the U.S. and international markets.

You will lead strategy, execution, and operational excellence for LIVE programs, partner with Brand, Creative, IMC, Influencer and agency partners, and build scalable creator-led experiences that translate launches into measurable growth.

Qualifications

• 7+ years of experience in social commerce, LIVE commerce, digital commerce, marketplace management, influencer marketing, or related fields.

Responsibilities

• Own end-to-end LIVE commerce planning, execution, operations, and performance across TikTok Shop and emerging social commerce platforms.
• Build and scale recurring weekly LIVE programming and MegaLIVE events that drive audience growth, engagement, and GMV across e.l.f. brands.
• Develop scalable frameworks and operating models for global replication as social commerce expands internationally.
• Drive international TSPs to launch and grow TikTok Shop and LIVE programs in new markets worldwide.
• Lead social commerce activation plans for launches and campaigns, ensuring alignment across teams.

Skills

Social commerce

LIVE commerce

TikTok Shop

Content & commerce

Cross-functional leadership

Tools

TikTok Shop

Job description

About the Company

e.l.f. Beauty, Inc. stands with every eye, lip, face, paw and fin. Our deep commitment to clean, cruelty free beautyat an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, Well People - clean beauty powered by plants, Naturium - high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode skin - developed by Hailey Rhode Bieber, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, it’s a daily routine that nourishes your skin barrier over time

In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 29 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last seven fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.

Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us

Position Summary

At e.l.f. Beauty, we believe commerce is no longer a destination, it’s an experience. We’re looking for an Associate Director, Social & LIVE Commerce to help shape the future of how consumers discover, engage, and shop across social platforms globally.

This role will be responsible for scaling e.l.f.’s rapidly growing social commerce business, with a primary focus on TikTok Shop and LIVE selling across the U.S. and international markets. As a key leader within the Global Social Commerce team, you will drive the strategy, execution, and operational excellence behind LIVE commerce programs that blend entertainment, community, creators, and conversion.

You’ll partner cross-functionally across Brand, IMC, Creative, Digital Commerce, Influencer, and external agency partners to build scalable programs that turn launches, cultural moments, and creator communities into measurable business growth.

This role is ideal for a builder who thrives in fast-paced environments, understands both content and commerce, and is hungry to help define the next generation of connected commerce.

Responsibilities

Leade.l.f.’sGlobal LIVE Commerce Strategy

• Own end-to-end LIVE commerce planning, execution, operations, and performance across TikTok Shop and emerging social commerce platforms.
• Build and scale recurring weekly LIVE programming andMegaLIVEevents that drive audience growth, engagement, and GMV acrosse.l.f. Cosmetics,e.l.f. SKIN, and future brand categories.
• Develop scalable frameworks,ways to win, and operating models that can be replicated globally as social commerce expands internationally.
• DriveinternationalTSPsto launch and grow TikTok Shop and LIVE commerce programs in new markets worldwide.

Drive Go-to-Market Excellence

• Lead social commerce activation plans for innovation launches, hero products, Super Brand Days, Hot Drops, New Arrivals, seasonal campaigns, and cultural moments.
• Develop merchandising, pricing, promotional, traffic, and content strategies that maximize awareness and conversion.
• Brief internal and external teams, ensuring alignment across Brand, Creative, IMC, Influencer, Commerce, and agency partners.
• Champione.l.f.’s"One Team, One Dream" culture by bringing stakeholders together around shared goals and execution plans.

Scale Creator-Led Commerce Experiences

• Partner withaffiliates, agencies, TikTok Shop Partners (TSPs), and influencer teams to deliver engaging, conversion-driving LIVE experiences.
• Build creator activation frameworks that connecte.l.f.’smarketing campaigns to social commerce outcomes.
• Develop innovative storytelling formats that blend entertainment, education, and commerce.

OptimizePerformance & Growth

• Own key LIVE commerce KPIsand reportingincluding GMV, conversion rate, view duration, CTR, follower growth, engagement, traffic efficiency, and customer acquisition.
• Develop testing roadmaps across content, hosts, promotional mechanics, incentives, and traffic strategies.
• Analyze viewer behavior and performance data toidentifyinsights, improve operational efficiency, andestablishbest practices.
• Recommend and implement performance-based traffic and incentive packages to maximize ROI.

Expand Omnichannel Reach

• Develop strategies to extend LIVE content beyond TikTok through simulcasting and amplification acrosse.l.f.’sowned and earned channels, including Instagram, Twitch, and emerging platforms.
• Partner with CRM,Beauty Squad,andConnectedCommerce teams to create connected customer journeys that extend beyond the LIVE event.

Innovate for the Future

• Stay ahead of emerging trends in social commerce, LIVE shopping, creator ecosystems, and platform innovation.
• Pilot new formats, technologies, and platforms that positione.l.f. as a category leader in connected commerce.
• Influence the broader social commerce roadmap byidentifyingscalable opportunities across markets and brands.

Requirements

• 7+ years of experience in social commerce, LIVE commerce, digital commerce, marketplace management, influencer marketing, or related fields.
• Deepexpertisein TikTok Shop, LIVE selling, creator ecosystems, and social commerce platforms.
• Proventrack recordscaling revenue-driving commerce programs and managing significant GMV targets.
• Strong understanding of merchandising, promotions, pricing strategies, and conversion optimization.
• Experience leading cross-functional initiatives across marketing, creative, operations, commerce, and agency partners.
• Strong analytical skills with the ability to translate performance data into actionable business decisions.
• Exceptional communication and stakeholder management skills.
• Experience managing agencies, creators, and external partners.
• Global mindset with experience supporting international markets preferred.
• Passion for beauty, culture, innovation, and the future of commerce.

$130,000 - $160,000 a year

The base salary range for this role is listed above.

Total compensation includes base salary, annual company-based performance bonus, and equity.

• Under e.l.f.’s annual bonus program, employees are eligible to earn up to 200% of their target bonus when company performance exceeds defined goals.
• Medical insurance
• Dental insurance
• Vision insurance
• Retirement savings plan
• Gender neutral parental leave
• Unlimited paid time off

The amount of total compensation (including base salary) offered will be based on a wide range of factors, including geographic location, experience, specific skills, and qualifications.

This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion.

e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice (www.elfbeauty.com/us-job-applicant-privacy-notice) for how your personal information is used and shared.