Associate Director RN Clinical Care Operations

Banner Health; Casper (WY); On-site; USD 110,000 - 140,000; Full time

Job summary

Banner Wyoming Medical Center, Casper, WY, is seeking an Associate Director of Clinical Care Operations to lead a diverse team of healthcare professionals and influence patient outcomes across multiple units. This role emphasizes clinical expertise, operational leadership, and collaboration with nursing leadership and administration.

The position requires BSN/MSN, current RN licensure, and strong management experience.

Qualifications

• BSN or MSN required for leadership roles.
• Experience in clinical care management and nursing leadership.
• Strong regulatory and quality improvement knowledge.

Responsibilities

• Provide managerial and clinical support to patients and staff.
• Oversee unit operations to ensure high-quality, safe patient care.
• Lead quality initiatives and ensure regulatory compliance.
• Manage budgets and resource utilization for designated areas.
• Develop staff leadership and succession through coaching and performance evaluations.
• Lead multiple units and collaborate with physicians and administrators.

Skills

Nursing leadership

Budgeting

Regulatory compliance

Clinical management

Education

BSN/MSN in Nursing

Job description

Primary City/State:

Casper, Wyoming

Department Name:

Clinical Care Operations

Work Shift:

Varied

Job Category:

Nursing

A network with resources for leaders with vision. Our leaders are at the front of the health care transformation, planning the future of Banner Health. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

We’re proud that Banner Health has earned Great Place To Work® Certification™ for the third consecutive year. We’re committed to a workplace culture where team members trust the people they work for, take genuine pride in their work, and enjoy collaborating with colleagues. Discover career opportunities and join our dedicated team of professionals.

Wyoming Medical Center seeks to transform the lives of those we serve by fostering the highest level of health and wellness in our community and across our region and state.

Living in Casper you will find that mountain trails, fishing, access to lakes are within minutes from the hospital. Being centrally located in the state also allows you to easily travel through the state to take in all Wyoming as to offer such as, the Big Horn Mountains, Thermopolis Hot Springs, and Yellowstone National Park to name a few. You will find that Casper is a city, yet has a small-town feel, often times coming in contact with patients and families in the community expressing thankfulness for the care you gave!

As the Associate Director of Clinical Care Operations you will have direct oversight and leadership of a very diverse team of healthcare professionals who have the greatest impact on patient outcomes including house supervisors, logistic coordinators, Nursing Float, Sitter/PCA float, Wound Team, Dialysis, Vascular Access Team and potentially other areas as services grow. This position will float to multiple areas/units in the hospital and work closely with all Nursing Associate Directors. Being in this role allows for leadership growth as this is not only a nursing focused area but also focused on hospital operations.

Being a leadership position the worked hours are typically Monday - Friday 8:30am - 4:30pm but may vary based on the need of the facility including the possibility of evenings, nights, weekends, holidays. This role will also join the Nursing Administrator on call rotation.

Banner Wyoming Medical Center is located in the heart of Casper Wyoming. As the state's largest inpatient facility, Wyoming Medical Center is known and highly regarded for its cardiac and stroke services. With 249 beds and a level 2 trauma center, Wyoming Medical Center is proud to serve the entire state of Wyoming.

POSITION SUMMARY

This position provides managerial and clinical support to patients and staff. Uses depth and breadth of clinical management knowledge to ensure the provision of high quality, safe, and cost effective patient care. Demonstrates clinical expertise and oversees the leadership of clinical, financial, and personnel management of the assigned areas.

CORE FUNCTIONS

1. Manages and facilitates patient centered nursing care for designated patient populations by serving as a real-time clinical expert for unit staff and physicians for escalated problem-solving on patients, processes, and family issues. Manages the operations of the unit to ensure smooth and efficient patient care management and resource utilization.

2. Leads change by developing, implementing and evaluating quality and process improvement initiatives of the department in conjunction with the director. Seeks and utilizes input from staff and oversees change implementation. Ensures compliance with appropriate regulatory agencies.

3. Facilitates communication of system, regional, facility and department initiatives.

4. Manages and develops the operational and capital budgets and use of associated resources.

5. Assures the development of staff leadership through the design of effective shared leadership models and supports career advancement opportunities. Functions as a role model and encourages staff to participate in their own development.

6. Responsible for selection, orientation, on-boarding, and retention. Demonstrates leadership through coaching, performance evaluations, corrective actions, and development opportunities to create a culture of learning.

7. Manages large single unit or multiple clinical units to ensure excellent patient care. Actively develops leadership of entry level nurse manager(s) while leading clinical improvement initiatives. Internal customers include patients, staff, and physicians. External customers include patient family.

MINIMUM QUALIFICATIONS

BSN or MSN required for all new hires. BSN required for internal transfers/promotions within 6 months of transfer/promotion.

Requires a current RN license in state of practice. Requires BLS certification.

Must possess a strong knowledge and understanding of clinical care management as normally demonstrated through two years of clinical management experience relevant to patient population. Demonstrates knowledge and skills of specialty area. Requires critical thinking, communication, influence, decision-making, analytical, and flexibility skills to make optimal decisions based on multiple variables and desired outcomes. Must have the ability to practice skills according to department and professional standards and quality requirements. In LTC setting: Requires familiarity with Alzheimer’s disease and developmental disabilities.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Master's degree in nursing preferred.

Additional related education and/or experience preferred.

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Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability