Associate Director, Rights Management - The Orchard

Sony Music Entertainment; New York (NY); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits package

Investment in professional growth

Time off for winter recess

Voluntary benefits for mental health and other needs

Job summary

A leading music company in New York is seeking an Associate Director in Rights Management. You will supervise teams across NYC, London, and Mumbai, ensuring efficient content management and resolving client issues. Ideal candidates will have over 5 years of experience in the music industry, excellent communication skills, and proficiency in tools like YouTube CMS. This full-time position offers a salary range of $80,000—$85,000 USD, along with a comprehensive benefits package.

Qualifications

• 5+ years of work experience in the music or entertainment industry.
• 3+ years of supervisory experience.
• Outstanding follow-up and follow-through capabilities.

Responsibilities

• Supervise direct reports in various global locations.
• Communicate with clients to resolve issues.
• Work to enhance client satisfaction and increase revenue.

Skills

Customer support experience

Written and verbal communication

Team-oriented environment

Project management

Proficiency in Google/Apple/Microsoft applications

Tools

YouTube CMS

TikTok MediaMatch

SoundCloud Deck

Facebook Rights Manager

Job description

Associate Director, Rights Management – The Orchard

Join to apply for the Associate Director, Rights Management – The Orchard role at Sony Music Entertainment.

About The Orchard

The Orchard is a leading full‑service music distribution company operating in 48 markets worldwide and servicing top global independent artists and labels. With cutting‑edge operations and an unparalleled global team, The Orchard partners with clients to provide full scale solutions across a variety of verticals. Championed by an exceptional community of music lovers and experts, The Orchard empowers creators to grow and evolve in the dynamic, global industry.

What You’ll Do

• Office‑first role, in office 4 days a week
• Supervise the activities, performance, and productivity of direct reports in NYC, London, and Mumbai and an offshore team; ensure team members are reviewing, updating, and auditing content maintained at fingerprinting platforms and within internal proprietary tools accurately and with a high level of efficiency
• Partner internally with other departments (relationship management, accounting, product development) to identify, report on, and resolve issues, while providing an extraordinary level of support for our clients
• Build relationships with partners and clients, communicating clearly and frequently to ensure issues are resolved in a timely manner
• Maintain strong knowledge of proprietary platform technology and the processes that pertain to them, with the ability to disseminate information to the company and team, and quickly learn new platforms and develop processes as needed
• Work closely with team members and management to identify inefficiencies, communicate roadblocks, and suggest improvements for department projects and processes
• Work across teams to continually identify ways to enhance client satisfaction and increase revenue

Who You Are

• 5+ years of work experience in the music or entertainment industry, preferably with an emphasis on customer support; 3+ years of experience in a supervisory capacity
• Experience working in a CMS such as YouTube CMS, TikTok MediaMatch, SoundCloud Deck, or Facebook Rights Manager
• Well‑organized, attentive to detail, and should constantly meet and/or exceed performance goals while managing multiple deadlines and prioritizing appropriately
• Outstanding written and verbal communication skills; impeccable follow‑up and follow‑through capabilities
• Comfort in a fast‑paced, team‑oriented environment; positive attitude, with the ability to motivate and excite team members
• Experience managing cross‑functional projects and driving them to completion
• Proficiency in Google, Apple, and Microsoft applications, particularly Excel

What We Give You

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
• Opportunities to connect with our valuable resources, such as our Counsel of Equity & Progressive Action (CEPA), a group created by our employees tasked with developing and implementing innovative solutions to advance a globally‑shared goal of ensuring fair and inclusive spaces for all
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
• Voluntary benefits like company‑paid identity theft protection and resources for pets, mental health and meditation resources, industry‑leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back‑up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt, and create what happens next
• Time off for a winter recess

Equal Employment Opportunity

The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

Salary and Compensation

The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

New York Pay Range: $80,000—$85,000 USD

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Business Development and Sales

Referrals

Referrals increase your chances of interviewing at Sony Music Entertainment by 2x.