Associate Director, Revenue Integrity

Banner Health Corporate; Phoenix (AZ); Hybrid; USD 51,000 - 85,000; Full time

Job summary

Banner Health Corporate seeks an Associate Director of Revenue Integrity to lead the Revenue Integrity Analyst team, educate staff, and rollout process improvements. This role reports to the Revenue Integrity Director and collaborates with clinical and operational units to resolve charging issues.

Ideal candidates have extensive Revenue Integrity experience, leadership background, and strong CPT/ICD coding knowledge. A remote arrangement is available for eligible locations within listed states.

Qualifications

• Bachelor’s degree in business, healthcare administration or equivalent.
• 5+ years in Revenue Integrity with leadership experience.
• RHIA/RHIT/CCS or CPC/CCS-P certification preferred.
• Strong knowledge of ICD/DRG and CPT coding principles.

Responsibilities

• Provide operational oversight of Revenue Integrity Analysts and lead education initiatives.
• Drive revenue optimization through charge capture reconciliation and education.
• Collaborate with clinical and operational teams to resolve charging deficiencies.
• Monitor regulatory changes and update charge capture policies and KPI dashboards.
• Lead special projects to reduce revenue leakage and ensure proper billing.

Skills

Revenue Integrity experience

Leadership experience

Regulatory knowledge

Education

Bachelor's degree in business or healthcare administration

RHIA/RHIT/CCS or CPC/CCS-P certification

Job description

Associate Director of Revenue Integrity

Department Name: Revenue Integrity-Corp Work Shift: Day Job Category: Revenue Cycle Innovation and highly trained staff.

Banner Health recently earned Great Place To Work® Certification™. This recognition reflects our investment in workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of our team members. Find out how we’re constantly improving to make Banner Health the best place to work and receive care. As an Associate Director of Revenue Integrity you will be an integral part of leadership within the team. During your typical duties, you will have the opportunity to educate and develop team members, roll out process changes and projects, as well as troubleshooting questions from your team and outside stakeholders, and conducting review of findings.

Location: Remote, Banner does supply equipment Shift: Exempt position, Full time, Mon-Fri

Ideal Candidate: Bachelors degree in business, healthcare administration or equivalent work experience; 5+ years recent experience in Revenue Integrity (clearly reflected in your attached resume); At least 2 years of experience within leadership role, including performance management of direct reports. This can be a remote position if you live in the following state(s) only: AL, AK, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, LA, MD, MI, MN, MO, MS, NC, ND, NE, NH, NY, NM, NV, OH, OK, OR PA, SC, TN, TX, UT, VA, WA, WI, WV, WY

Position Summary

This position, under the direction of the Revenue Integrity Director, will provide operational oversight of the Revenue Integrity Analyst team. Responsibilities include revenue optimization through implementing standard charge capture reconciliation, charge capture review initiatives, charge capture education and process to ensure charge capture integrity and revenue optimization in compliance with CMS and other regulatory agencies.

Core Functions

• Monitors and trends financial data related to charge capture progress toward revenue cycle goals, identifies variances and implements process improvement as necessary to enhance compliant revenue optimization.
• Provide operational oversight of the revenue integrity staff and serve as a liaison between Revenue Integrity and clinical/operational departments to elevate charge issues and inquiries to key stakeholders. Supports finance, operations, and revenue cycle teams through special projects.
• Develop, educate and manage Revenue Integrity Specialists, supporting them in analyzing, communicating and educating hospital and clinics regarding deficient charging trends and corrective action plans to resolve deficiencies.
• Engage with clinical areas and revenue cycle departments across Banner to confirm billable items and services are charged appropriately and in a timely manner.
• Provide revenue integrity recommendations and updates to the Revenue Integrity Steering Committee with potential actions for remediation. Upon resolution and approval of recommendations confirm appropriate actions are carried out accurately and completely.
• Maintains current knowledge of regulatory changes impacting charge practices. Develops charge capture and reconciliation policy and procedures. Monitor/report monthly KPI Revenue integrity metrics dashboard.
• Implement charge capture review program for hospital revenue generating departments. Coordinates processes between operations and revenue cycle departments ensuring that the accounts reviewed reflect proper documentation, charge capture, coding and billing to support proper payment.
• Manages charge reviews to ensure annual coding changes/new service lines incorporated into charge master flow correctly to the patient bill. Purpose of these special projects are department specific and the goal is to identify potential compliance issues and revenue leakage issues.
• Works independently under limited supervision. Makes independent judgments based on specialized knowledge. Holds system-wide responsibility for managing the company’s charge capture, charge reconciliation and chart reviews related to charging issues.

Internal customers: company leadership, company’s compliance committees, revenue cycle team, physicians and clinical staff.

Minimum Qualifications

• Must possess a strong knowledge of business and/or healthcare as normally obtained through the completion of a bachelor’s degree in business, health care administration or previous work experience. In the acute care environment, may require a Registered Health Information Administrator (RHIA), Registered Health Information Technologist (RHIT) or Certified Coding Specialist (CCS) in an active status with American Health Information Management Association (AHIMA) or American Academy of Professional Coders (AAPC), or relevant work experience.
• In the ambulatory setting, requires Certified Professional Coder (CPC) certification or Certified Coding Specialist-Physician (CCS-P), with RHIA, RHIT or CCS, or relevant work experience. Requires proficiency typically obtained with five or more years of health care coding and billing experience.
• Must possess a thorough knowledge of ICD/DRG coding and/or CPT coding principles, and the recommended American Health Information Management Association coding competencies.
• Requires an in-depth knowledge of medical terminology, anatomy and physiology, plus a thorough understanding of the content of the clinical record and an extensive knowledge of all coding conventions and reimbursement guidelines, across all services lines, LCD/NCDs and MAC/FIs.
• Extensive critical and analytical thinking skills required. Ability to organize workload to meet deadlines and maintain confidentiality of all work information.
• Ability to research, interpret and develop recommendations.
• Excellent written and oral communication skills are required, as well as effective human relations and leadership skills for building and maintaining a working relationship with all levels of staff, physicians, and other contacts.

Preferred Qualifications

Additional related education and/or experience preferred.

Estimated Pay Range: $37.14 - $61.90 / hour Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.

EEO Statement

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Your Pay and Benefits

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

• We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. Please visit our Benefits Guide for more information.