Associate Director Research & Analytics

Syneos Health Commercial Solutions; New York (NY); On-site; USD 130,000 - 140,000; Full time

Job summary

Syneos Health Communications is seeking a senior social/digital analytics leader in New York to guide research strategy for healthcare clients. You will drive social listening, influencer research, and measurement projects while translating data into actionable recommendations for senior clients.

You will mentor junior staff, collaborate across teams, and advance AI-assisted workflows to improve efficiency and insights delivery.

Qualifications

• Experience in healthcare or pharmaceuticals preferred.
• Proven ability to translate data into strategic insights.
• Strong client-facing communication and project management.
• Proficiency with social analytics tools (Meltwater, Talkwalker).

Responsibilities

• Define research approach with clients and counsel on implications.
• Lead social listening and analytics projects from design to delivery.
• Identify influencers and support organic campaigns.
• Oversee data coding, synthesis, and insights across sources.
• Create clear reports linking findings to goals and needs.
• Mentor junior staff and coordinate with stakeholders.
• Use AI-assisted drafting and scripting to improve workflows.
• Stay updated on platform behavior and measurement practices.

Skills

Social listening

Influencer research

Digital analytics

Client management

Meltwater

Talkwalker

AI scripting

Team mentoring

Education

Bachelor’s degree

Advanced degree preferred

Tools

Meltwater

Talkwalker

Web scraping

Job description

Updated: September 28, 2026
Location: New York, NY, United States
Job ID:18442

We are a multidisciplinary healthcare communications research team focused on helping clients make smarter strategic decisions through research, analytics, and insight. Our work spans social listening, influencer research, digital and social campaign measurement, media analysis, and market research across agencies and practice areas.

Role Summary

This role will lead social and digital analytics work for healthcare and pharmaceutical clients, with a strong emphasis on social listening, influencer identification and research, and reporting on organic campaigns. You will be a client-facing research leader who can translate data into clear strategic recommendations, manage multiple projects, and help shape how the team uses technology, automation, and new methods to deliver high-quality insights.

What You Will Do

• Serve as a trusted client partner and day-to-day contact, helping define the right research approach and counsel clients on implications
• Lead social listening and digital analytics projects from methodology design through reporting and delivery
• Conduct influencer identification, mapping, and research to support organic and influencer-led campaigns
• Oversee coverage capture, coding, synthesis, and insight development across social and digital sources
• Develop clear, compelling reports and presentations that connect findings to communications goals and client business needs
• Collaborate closely with internal team members, including mentoring junior staff and coordinating with senior stakeholders
• Use technology creatively to improve workflows, including AI-supported drafting and scripting for tools such as Apps Script
• Stay current on social platform behavior, digital measurement practices, and emerging tools relevant to health communications

What You Bring

• 6+ years of experience in communications research, social/digital analytics, media analytics, or a related field, ideally in healthcare or pharmaceuticals
• Deep experience with social listening, influencer research, and/or digital PR campaign measurement, especially for organic and influencer-led work
• Strong understanding of how social media operates in health communications, plus practical experience turning coverage into structured coding, reporting, and insight development
• Proficiency with social analytics tools such as Meltwater, Talkwalker, and/or scraping tools
• Strong client-facing communication skills and the ability to manage complex projects with multiple stakeholders
• A curious, tech-savvy, inventive mindset and willingness to experiment with new tools and workflows
• Collaborative, entrepreneurial approach with the ability to work well across teams and build trust quickly
• Bachelor’s degree in a related field; advanced degree preferred

The annual base salary for this position ranges from $130,000 to $140,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health Communications, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer inwhich you’re guaranteed to:

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.