Associate Director Rehabilitation Services

Banner Health; Ogallala (NE); On-site; USD 110,000 - 170,000; Full time

Job summary

Banner Health in Ogallala, Nebraska, seeks an Associate Director of Rehabilitation to lead our rehabilitation teams at Ogallala Community Hospital. This salaried, full-time role (40 hours/week, Monday–Friday) requires at least 2 years of leadership in rehab settings and a strong clinical background.

The candidate will oversee clinical operations, staffing, budgeting, and quality outcomes, driving patient-centered care in a busy outpatient and specialty clinic environment with multiple visiting

Qualifications

• Must be a graduate of an accredited program in Occupational, Physical, Audiology or Speech Language Pathology.
• Current license or certification in respective discipline required.
• BLS certification required.
• Typically 2+ years of leadership in a rehabilitation setting and 3 years in clinical practice.

Responsibilities

• Provides leadership and direction to the rehabilitation department to achieve performance goals and maintain quality patient care.
• Oversees daily department operations, staffing, policies, and procedures to meet current standards of practice.
• Recruits and mentors staff, ensures orientation and training, and conducts performance assessments.
• Facilitates interdisciplinary patient care and ensures clinical competency across staff.
• Investigates patient and physician complaints and monitors patient satisfaction and service quality.
• Develops and manages the annual department budget and monitors financial performance.
• Builds relationships with physicians, hospital peers, and external partners to support department initiatives.
• Manages cost center(s) with accountability for productivity and compliance with regulatory standards.

Skills

Leadership

Customer service

Communication

Problem solving

Education

Graduate of accredited program in Occupational, Physical, Audiology or Speech Language Pathology

Job description

Primary City/State:Ogallala, NebraskaDepartment Name:Physical Thrpy-HospWork Shift:DayJob Category:Clinical CareHelp lead health care into the future. As one of the largest nonprofit health systems in the country, Banner Health has both the stability that comes with success and the values you can be proud to represent. If you’re looking to leverage your abilities – you belong at Banner Health.As an Associate Director of Rehabilitation, you can bring your experience and passion for health care to our Rehab teams. We are currently looking for a Full-Time Associate Director of and Rehabilitation to join our team (40 hrs/week, Monday-Friday) at Ogallala Community Hospital. Our ideal candidate will have at least 2 years of leadership within a Rehab setting.This is a Salaried position. Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.Ogallala Community Hospital combines tradition and technology in the charming small town of Ogallala, Nebraska. Our 18-bed facility is at the heart of a well-integrated, total care system from primary care to specialty care and is committed to meeting the health care needs of western Nebraska. Serving a patient population from newborns through geriatric patients, we operate a very busy outpatient clinic as well as a specialty clinic with a variety of visiting specialists, including cardiology, oncology, OB/GYN, podiatry, dermatology, bariatrics, pain management, and ophthalmology as well as a Retina Specialist. Our commitment to compassionate, innovative patient care is evidenced in our receiving accreditation from the Joint Commission as well as being recognized as an “age friendly facility”. We have received multiple awards including Safe Sleep Hospital Champion, Abusive Head Trauma Hospital Champion, Learned Breastfeeding Champion Award. We also provide a uniquely rewarding lifestyle for healthcare professionals. In fact, we are located just a few miles from the shore of beautiful Lake McConaughy, Nebraska's largest body of water. With more than 100 miles of shoreline and white sand beaches you'll enjoy recreational opportunities for all seasons.POSITION SUMMARYThis position is responsible for providing leadership and direction to a rehabilitation department(s)/area in the achievement of balanced initiatives and delivery of excellent patient care. This includes accountability for planning, directing, and monitoring operational, programmatic and patient outcomes. The incumbent will be responsible for evaluations, recruitment, retention and disciplinary actions as needed with consultation from the Director as needed. Incumbent will be responsible for developing the budget while executing financial acumen and problem solving/plan of actions relating to that budget. Outstanding communication, problem solving, change management and relationship skills are required to influence employee engagement, resource utilization and patients and physician satisfaction. Incumbent must inspire employees to achieve personal and professional goals and objectives. The position is responsible for role modeling service excellence in all interactions and leading a culture of recognition and celebration.CORE FUNCTIONS1. Provides leadership and direction to the rehabilitation staff to continuously improve clinical, financial and service outcomes. Develops performance goals and objectives for the department consistent with those of the facility and the organization’s overall strategic plan. Monitors and analyzes the results to identify trends and opportunities for improvement. Assures the successful achievement of balanced initiatives by effectively \"connecting the dots\" and promoting staff participation and shared leadership involvement. Utilizes data to support process improvement initiatives.2. Oversees and Manages the daily operations of the department. Participates in developing, monitoring and revising department policies and procedures consistent with current standards of practice. Responsible for developing, implementing, monitoring, revising program specific guidelines essential to the achievement of department initiatives. Assesses and maintains a staffing plan that efficiently and effectively utilizes the appropriate resources ensuring competency, skill mix and adequate number of staff. Responsible for promoting staff participation in Gallup Q12 and achieving department impact goals.3. Recruits and selects \"best fit\" competent, talented and self-directed employees. Ensures thorough orientation and training of all clinical and non-clinical staff in assigned work areas. Utilizes performance recognition program to coach employees on accountability, performance and service standards. Provides timely and meaningful performance assessments and co-created action plans that promote personal and professional development.4. Facilitates and provides patient centered interdisciplinary care. Ensures clinical and age specific competency of staff. Promotes clinical excellence by monitoring objectives and outcomes of preceptor program. Maintains own clinical awareness and competencies as required by the department in order to assure competency of staff and mentor staff to improve clinical performance and problem-solving skills.5. Investigates and initiates the resolution of patient and /or physician complaints. Responsible for patient rounding and data collection to enhance patient satisfaction. Investigates and develops new and renewed processes that produce an improved level of service. Role models behaviors consistent with Banners service standard initiatives.6. Develops and achieves department annual budget. Monitors financial performance reports and makes staffing and operational adjustments to meet performance targets. Accountable for monitoring and achieving individual employee and department productivity targets. Identifies and makes recommendations for equipment needs, including capital equipment. Provides leadership to the adherence of JCAHO and other regulatory agency standards.7. Seeks out opportunities to build relationships with physicians, hospital and facility peers, and other people resources who can contribute to the success of department's initiatives. Identifies opportunities to improve service delivery and/or program growth.8. This position has responsibility for managing their assigned rehabilitation department, to include complete budgetary and operational responsibility for their cost center(s). Internal customers include all levels of management and staff, medical staff, and other health care members for the purpose of integrating services, improving patient care, ensuring effective communication systems and facilitating decision making in clinical practice issues. External customers include patients and family members, physicians and their office staff, insurance companies, vendors and other healthcare professionals, community/professional organizations, JCAHO and other regulatory agency representatives.MINIMUM QUALIFICATIONSGraduate of an accredited program in Occupational, Physical, Audiology or Speech Language PathologyMust a hold a current license or certification in their respective discipline. BLS certification required.Must have a working knowledge of hospital operations, medical/nursing staff procedures, hospital and community resources as typically achieved through three years of technical experience and two years of managerial experience. Must demonstrate excellent customer service, interpersonal communication, complex problem solving skills and the ability to direct, monitor, evaluate and plan processes.Multi-line/feature telephone, personal computer, printer, copy machine, fax machine, calculator, typewriter, pager and therapy equipment for patient care.PREFERRED QUALIFICATIONSA minimum of four years of clinical experience, two years related to the patient population and scope of practice is preferred.Additional related education and/or experience preferred.EEO Statement:EEO/Disabled/VeteransOur organization supports a drug-free work environment.Privacy Policy:Privacy Policy