Associate Director, Quality Assurance

MSD Malaysia; Northern (KY); Hybrid; USD 129,000 - 203,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid holidays

Job summary

Merck & Co., Inc. in West Point, PA is seeking an Associate Director, Clinical Supplies Quality, Global Development Quality, to provide technical quality oversight, disposition support, and strategic leadership for clinical supply chain activities across the portfolio.

The role emphasizes ensuring clinical supplies are available, fit for use, and compliant with regulatory requirements. The position requires strong cGMP knowledge in an R&D environment, collaboration with internal and external

Qualifications

• Bachelor’s Degree in Scientific Discipline with 8+ years relevant GMP/pharmaceutical experience.
• Strong knowledge of cGMP in an R&D environment and regulatory expectations.
• Experience collaborating with external partners and cross-functional stakeholders at senior levels.
• Proven ability to lead strategic quality initiatives and drive improvements across complex processes.

Responsibilities

• Provide in-depth quality oversight for clinical supply chain and disposition.
• Lead investigations related to deviations and significant quality events.
• Develop and execute quality and stakeholder engagement strategies aligned with business goals.
• Identify trends, gaps and risks and lead resolution of issues impacting product quality and supply reliability.

Skills

Deviation management

Process implementations

Product compliance

Project leadership

Project risk assessments

Quality oversight

Quality risk management

Regulatory compliance

Stakeholder management

Standards compliance

Strategic leadership

Strategy development

Education

Bachelor's degree in scientific discipline

Job description

## Associate Director, Quality AssuranceApply: Hybrid: USA - Pennsylvania - West Point: Full time: Posted Today: End Date: September 29, 2026 (6 days left to apply): R418447**Job Description**The **Associate Director, Clinical Supplies Quality, Global Development Quality** provides quality oversight, disposition support, and strategic quality leadership for Clinical Supply Chain activities supporting clinical development programs across the company’s portfolio. The role is accountable for ensuring clinical supplies are available, fit for use, and compliant with applicable regulatory requirements. Key areas of responsibility include U.S. quality operations and disposition, global distribution planning and management, Medical Device/Combination Product supply activities, and acquisition integration. **Primary Activities:**This position requires close, cross-functional collaboration with key stakeholder groups, including Global Clinical Supplies, Global Development Quality, Regulatory Affairs, Device Development & Technology, External Development & Manufacturing, and Quality Assurance sites and functions across the clinical supply chain. The role also requires the ability to navigate dynamic, high-impact, and highly visible situations to help ensure continuity of the company’s clinical development portfolio and minimize disruption related to clinical supply issues. In addition to the responsibilities outlined above, the incumbent is expected to independently lead and execute the following activities:* Provide in-depth technical and quality expertise in clinical supply operations, integration activities, Medical Device/Combination Products, and emerging technologies.* Develop and execute quality and stakeholder engagement strategies, as well as continuous improvement initiatives aligned with business objectives, while streamlining processes, procedures, and technology-enabled ways of working.* Evaluate and disposition Medical Device/Combination Product materials, ensuring they are manufactured in accordance with applicable company policies, procedures, and governing regulatory requirements.* Coordinate and/or support investigations related to deviations and significant quality events.* Identify quality trends, potential compliance gaps, and emerging risks, and proactively lead resolution of significant issues that may impact product quality or clinical supply chain reliability. **Required Skills:*** Strong technical expertise in R&D activities related to clinical supplies, with preferred experience in Medical Device/Combination Products and emerging technologies.* Strong compliance knowledge and understanding of regulatory agency expectations, including the ability to interpret and apply cGMP requirements within an R&D environment.* Demonstrated experience working with external partners and cross-functional stakeholders, with the ability to engage, influence, and align subject matter experts and senior leaders.* Demonstrated knowledge of continuous improvement methodologies, with the ability to lead complex, cross-functional initiatives that improve processes, systems, and ways of working.* Demonstrated leadership capability, including strategy development and deployment, with a track record of delivering measurable business, quality, or operational benefits. **Preferred Skills:*** Preferred experience in Medical Device/Combination Products and emerging technologies. **Required Education/Experience**:* Bachelor’s Degree in Scientific Discipline with 8+ years relevant experience within the pharmaceutical industry or Good Manufacturing Practice (GMP) related field (including Technical, Engineering, Quality or Operations) or advanced Degree with 6+ years relevant experience.#eligibleforERP**Required Skills:**Deviation Management, Process Implementations, Product Compliance, Project Leadership, Project Risk Assessments, Quality Oversight, Quality Risk Management, Regulatory Compliance, Stakeholder Management, Standards Compliance, Strategic Leadership, Strategy Development**Preferred Skills:**Current Employees apply HERECurrent Contingent Workers apply HERE**US and Puerto Rico Residents Only:**Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:EEOC Know Your RightsEEOC GINA SupplementWe are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.Learn more about your rights, including under California, Colorado and other US State ActsThe salary range for this role is$129,000.00 - $203,100.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance**Search Firm Representatives Please Read Carefully** Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.**Employee Status:**Regular**Relocation:**No relocation**VISA Sponsorship:**No**Travel Requirements:**10%**Flexible Work Arrangements:**Hybrid**Shift:**1st - Day**Valid Driving License:**No**Hazardous Material(s):**N/A**Job Posting End Date:**09/29/2026