Associate Director, Project Management, Digital Process & Data Analysis

Merck & Co.

North Wales (Montgomery County)

On-site

USD 142,000 - 224,000

Full time

5 days ago

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Job summary

Merck & Co., Inc., Rahway, NJ, USA, is seeking an Associate Director, Project Management within MAP to lead a portfolio of metrics/analytics projects across Global Clinical Trial Operations. You will drive planning, delivery, and maintenance to support strategic decisions and performance monitoring.

The role requires strong leadership, experience with SDLC, SIT/UAT, and cross-functional collaboration with IT and business teams.

Qualifications

Bachelor of Science Degree required.
8+ years IT project management experience.
5+ years of experience in clinical research preferred.
Strong knowledge of SDLC documentation.
Experience with SIT/UAT and testing processes.

Responsibilities

Lead PM for metrics/analytics projects within GCTO.
Coordinate SIT and UAT, test case development, and release docs.
Manage timelines and resources across development and release cycles.
Approve change requests and plan releases with IT teams.
Collaborate to develop business cases with stakeholders and process owners.
Ensure SDLC documentation reflects business needs and requirements.
Coordinate communication of system changes to stakeholders and owners.

Skills

Qlik Sense

Power BI

SQL

Project management

Leadership

Communication skills

SDLC

Education

Bachelor of Science Degree

Job description

Job Description

The Associate Director, Project Management, within Metrics, Analytics & Performance (MAP) will lead project management related to the development, delivery, & maintenance of a portfolio of metrics/analytics projects to support strategic decisions, improve planning/execution, and monitor performance across our portfolio, studies & processes within Global Clinical Trial Operations (GCTO).

Responsibilities

Collecting, assigning, tracking, and prioritizing requests from users requiring modifications (upgrades or bug fixes) to new and/or existing systems

Manage timelines and resource management through development (i.e. Agile, Waterfall) and release (inc. communication & training)

Approve change requests for upgrades/bug fixes/data changes and coordinate release planning and assessment for the business in collaboration with Research & Development IT Division IT

Coordinate all aspects of System Integration Test (SIT) & User Acceptance Testing (UAT), included, but not limited to ensuring the development of test cases, issues tracking, and completion of the proper documentation prior to deployment.

Collaborate with team members to develop business cases in collaboration with process owners/stakeholders and our Research & Development Division IT for new tools/solutions.

Ensure business needs and criticality of functionality are correctly documented in System Development Life Cycle (SDLC) documentation.

Coordinate the communication of system changes to Business Process/Sub-process Owners, requestors, and stakeholders

Contribute to the ongoing development of processes related to access and support of all released tools

Collaborate with MAP Team members and our Research & Development Division IT to ensure internal Service Level Agreement (SLA) are followed and reviewed/updated once a year.

Work with IT and support team to create user provisioning and deprovisioning process

Ensure proper process and guidelines are in place to share and exchange data between applications & apply record retention policy when applicable The role must demonstrate appropriate company Leadership Standards. Experienced with \"getting things done\" in a complex work environment is required.

Education Minimum Requirement

Bachelor of Science Degree

8+ years of experience in IT Project Management

Experience and Skills

5+ years of experience in clinical research/clinical development preferred

Basic understanding of System testing & providing training to user communities

Knowledge quality management and control tools is required.

Critically evaluate process implications of system changes and deal with conflict and bring to resolution.

Able to identify critical input and outputs that drive business processes and dependencies on process (workflow) vs. technology (dataflow).

Strong understanding of how to use reporting tools, such as Qlik Sense, Power BI as well as modelling and planning tools

Knowledge of SQL or other database/query tools a plus.

Excellent teamwork and leadership skills, including conflict resolution expertise and discretion.

Customer service orientation and the ability to work effectively with clients, third party vendors, quality and IT management/staffs

Proficient in MS Office,

Recognized as a \"team player\"

Committed to continuous improvement

Analytical ability, good judgment, ability to multi-task & prioritize

Strong verbal & written communication skills

Ability to proficiently interact with all levels of management and exert influence to achieve results.

Required Skills

Adaptability, Clinical Data Management, Collaborative Leadership, Communication Management, Cross-Functional Work, Detail-Oriented, Good Clinical Data Management Practice (GCDMP), Good Clinical Practice (GCP), Influencing Skills, Interpersonal Relationships, Mentoring Staff, Prioritization, Project Management, Results-Oriented, Strategic Thinking

Preferred Skills

Conflict Management, Customer-Focused, Knowledge Management, New Technology Integration, Policy Compliance

Equal Employment Opportunity & Diversity

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Salary Range

$142,400.00 - $224,100.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certificates, experience, skills, geographic location, government requirements, and business or organizational needs.

Benefits

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

San Francisco Residents Only

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.

Los Angeles Residents Only

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Company

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA

Employee Status

Regular

Relocation

No relocation

VISA Sponsorship

Travel Requirements

10%

Flexible Work Arrangements

Not Applicable

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