Associate Director, Procurement User Experience

AbbVie Inc; North Chicago (IL); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading company is seeking a Procurement User Experience Lead to enhance technology solutions within their procurement team. This role involves strategic design, user training, and collaboration with analytics teams to ensure effective tool usage. Candidates should have extensive experience in procurement and technology, with strong problem-solving and leadership skills.

Benefits

Paid Time Off

Medical/Dental/Vision Insurance

401(k)

Short-term Incentive Programs

Long-term Incentive Programs

Qualifications

• Minimum of 12 years of experience in procurement or technology.
• Experience leading cross-functional initiatives.

Responsibilities

• Lead design and development of procurement technology solutions.
• Drive automation of insight delivery processes.
• Enhance user experiences for procurement tools.

Skills

Strategic Thinking

Problem Solving

Collaboration

Emotional Intelligence

Education

Bachelor’s degree in Computer Science

Master's degree

Job description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onX,Facebook,Instagram,YouTube,LinkedInandTik Tok.

Job Description

Join an evolving agile, diverse and global function poised to deliver value beyond financials through category management, innovative problem-solving, data and analytics, risk management and supplier management. Our Procurement team is integral to driving AbbVie’s business strategy, serving as trusted partners with leading capabilities and a customer of choice for our suppliers.

This new Procurement leader will play a strategic role in building a next-generation approach to Procurement as it transforms to become a trusted business partner and an enabler of key business strategy, along with customer of choice for suppliers. Now is the time to join a best-in-class Procurement organization shaping the future of value generation.

The Procurement User Experience Lead plays a pivotal role in ensuring that the Procurement Technology systems and services are intuitive, enjoyable, and effective for its users. The User Experience Lead will be responsible for spearheading the design and development of technology solutions that support the tools, dashboards, and modeling, ensuring meaningful insights throughout the procurement organization and increasing high adoption of Procurement tools across the organization. This role involves driving the insight delivery processes, collaborating with stakeholders to tailor tools to specific use cases, and establishing partnerships with Procurement Analytics and BTS (IT) teams.

Responsibilities

Strategize and Develop

• Lead the design and oversee the development of infrastructure and technology solutions that support tools, dashboards, and modeling to generate meaningful insights across the procurement organization.
• Drive the automation of insight delivery processes, ensuring efficiency and accuracy in data extraction, processing, and visualization, working in close collaboration with the Innovation and Automation team.
• Oversee collaboration with stakeholders across the organization to gather requirements and understand diverse user needs for meaningful insights, ensuring tools are tailored to specific use cases and there is high adoption of the Procurement tools across the organization.

Deploy

• Facilitate close partnership with Procurement Analytics and BTS teams to align technology solutions with overall procurement goals and organizational objectives.
• Design user training and support programs, monitoring new version releases and updates to ensure users can effectively leverage technical tools and insights for informed decision-making.

Sustain and Improve

• Lead processes to proactively enhance user experiences by understanding and addressing technology tool needs across the organization, ensuring accessibility and usability.
• Establish mechanisms for monitoring the performance and effectiveness of tools, gathering feedback, and implementing continuous improvements to enhance overall functionality and user satisfaction.
• Oversee continuous evolution of tools, dashboards, and modeling capabilities to stay ahead of technological advancements and meet the changing needs of procurement stakeholders.

Lead and Build

• Lead and guide analyst teams under the procurement technology and systems umbrella, fostering a culture of innovative problem solving and continuous improvement.
• Build and maintain the team’s capabilities to effectively execute technology team strategy, ensuring team members possess the necessary skills and tools to excel in their roles.

Skills, Competencies

• Comprehensive procurement and domain expertise, driving strategic and informed procurement decisions across functional areas.
• Strong capabilities in internal stakeholder management and influence, enabling oversight of complex projects.
• Innovative problem-solving skills combined with a solution-oriented mindset, enabling creative approaches that challenge the status quo and clear communication at all organizational levels.
• Strategic thinking and accountability, assessing future business needs and owning analytical support.
• Exceptional cross-functional collaboration abilities, effectively navigating diverse team dynamics.
• Strong soft skills and emotional intelligence, facilitating empathetic interactions and effective dialogue.
• Impactful executive functioning abilities and autonomous work ethic, maintaining efficient performance in challenging situations and building consensus in decision-making.

#LI-AL1

Qualifications

• Bachelor’s degree in Computer Science, Information Systems or other tech field. Master's degree is preferred.
• Minimum of 12 years of experience in procurement, technology, or related business or operations function.
• Experience leading cross-functional initiatives and managing senior internal business and functional leaders.
• Proven expertise in technology systems and product development in a procurement function.
• Experience developing capability roadmaps and driving execution towards organizational objectives.
• Strong analytical, problem-solving, and leadership skills.
• Knowledge of the pharmaceutical industry is preferred.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemay ultimatelypay more or less than the posted range. This range may be modified in thefuture.

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.

• This job is eligible to participate in our short-term incentiveprograms.

• This job is eligible to participate in our long-term incentiveprograms

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employee remains in the Company's sole andabsolutediscretion unless and until paid andmay be modified at the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html