Associate Director, People Operations Leader (Contract)

BridgeBio; San Francisco (CA); Hybrid; USD 145,000 - 230,000; Full time

Benefits offered by this job

Market-leading compensation

401(k) with employer match

Employee Stock Purchase Program (ESPP)

Pre-tax commuter benefits

Hybrid work model

Health benefits

Job summary

BridgeBio Inc. is seeking an Operations Leader to translate the POSI strategy into services that run on time with audit-ready controls and measurable baselines.

You will own the operating model behind portfolio delivery, Workday operations, vendor performance, and compliance, with AI enablement across processes. The role requires 8+ years in HR operations or related fields, strong Workday HCM experience, and proven ability to lead cross-functional teams.

Qualifications

• 8+ years in HR operations, HR technology, or business operations, with 3+ years leading teams or programs.
• Hands‑on Workday HCM experience across business processes, security, and reporting.
• Operated SOX or ITGC controls in an HR or payroll context, including change control and audit evidence.
• Delivered multi‑system programs with fixed‑date gates (payroll, benefits enrollment, or performance cycles).
• Managed vendor delivery against service levels and scorecards.

Responsibilities

• Portfolio and operating cadence: run delivery of the portfolio with owners, dates, dependencies, status and tradeoffs for new work.
• Workday operations: day‑to‑day Workday operations, security roles, reporting and release cycles.
• Service delivery: own People service operations on ServiceNow HRSD and Maverick with omnichannel intake and routing.
• Controls and compliance: own SOX‑facing control story for People operations and governance.
• Vendor and partner performance: manage service levels with Workday AMS partner, ADP, contingent workforce provider and immigration provider.
• Measurement and governance: capture baselines, track cost per outcome and control exceptions.
• Team: lead and develop operations specialists and analysts across onboarding and offboarding.

Skills

Workday HCM

SOX/ITGC controls

Vendor management

Program leadership

HR operations

Education

Bachelor’s degree or equivalent experience

Tools

Workday

ADP

Greenhouse

ServiceNow HRSD

AMS partner

Job description

Mavericks Wanted

When was the last time you achieved the impossible? If that thought feels overwhelming, you might want to pause here, but if it sparks excitement...read on

In 2015, we pioneered a “moneyball for biotech” approach, pooling projects and promising early‑stage research from academia together under one financial umbrella to reduce risk and unleash innovation. This model allows science and small teams of experts to lead the way. We build bridges to groundbreaking advancements in rare disease, and develop life‑changing medicines for patients with unmet needs as fast as humanly possible.

Together we define white space, push boundaries, and empower people to solve problems. If you're someone who defies convention, join us and work alongside some of the most respected minds in the industry. Together, we'll ask “why not?” and help reengineer the future of biopharma. At BridgeBio, we value curiosity and experimentation—including the ethical & thoughtful use of AI to improve clarity, speed, and quality of work.

What You’ll Do

The Operations Leader turns the POSI strategy into services that run on time, on audit‑ready controls, and against measured baselines. BridgeBio is launching three therapies, and the People function has to run as a fully utilised Workday organization while the team is still being built.

This role owns the operating model behind that: portfolio delivery, service delivery, Workday operations, vendor performance, and compliance controls, with AI enablement built into each.

Responsibilities

Portfolio and operating cadence

• Run delivery of the portfolio across the COEs: owners, dates, dependencies, status, and tradeoffs for new work
• Operate the weekly outcome review, action register, and exceptions log; elevate decisions when needed
• Hold readiness gates for fixed‑date events: payroll cutover, Open Enrollment, EOY cycle, and Workday releases

Workday operations

• Own day‑to‑day Workday operations: business processes, security roles, reporting, and the release cycle (impact assessment, regression testing, sign‑off)
• Run the defect and enhancement backlog with the AMS partner; prioritize by risk and outcome
• Maintain integration health with ADP, Greenhouse, and other downstream systems

Service delivery

• Own People service operations on ServiceNow HRSD and Maverick: omni‑channel intake, case routing, Tier 1/2 automation, and the knowledge base
• Define the human role per process as agents take on volume
• Report deflection, cycle time, and hours returned against baselines

Controls and compliance

• Own the SOX‑facing control story for People operations: Workday and ADP change control, payroll validation tables, and evidence retention
• Run compliance operations: EEO‑1, ACA, pay transparency, personnel records, I‑9, and policy governance
• Partner with IT, Finance, and Internal Audit on segregation‑of‑duties reviews and control exceptions

Vendor and partner performance

• Manage service levels and delivery with the Workday AMS partner, ADP, the contingent workforce provider, and the immigration provider
• Run business reviews with scorecards; own renewal input and escalations

Measurement and governance

• Capture baselines before any value claim; track cost per outcome and control exceptions
• Operate the agent registry and access standard with the Senior Director and IT: agents run as the user, every call logged, no autonomous production changes

Team

• Lead and develop operations specialists and analysts; set clear ownership and coverage across onboarding, offboarding, and People@ service

Where You’ll Work

This is a San Francisco Bay Area based position and will be required to work hybrid on‑site in our San Francisco and Palo Alto offices.

Required

• 8+ years in HR operations, HR technology, or business operations, with 3+ years leading teams or programs
• Hands‑on Workday HCM experience across business processes, security, and reporting
• Operated SOX or ITGC controls in an HR or payroll context, including change control and audit evidence
• Delivered multi‑system programs with fixed‑date gates (payroll, benefits enrollment, or performance cycles)
• Managed vendor delivery against service levels and scorecards
• Defines baselines and reports outcomes in measures an auditor can verify
• Bachelor’s degree or equivalent experience

Preferred

• Experience with ServiceNow HRSD or an equivalent case‑management platform, and an AI‑enabled employee front door
• Payroll operations experience, including ADP or a comparable provider, and semi‑monthly cutovers
• Contingent workforce, immigration, or co‑employment compliance exposure
• Experience in biotech, pharma, or another regulated, fast‑scaling environment
• Practical fluency in agent governance: identity, access, logging, and human‑review rules

Who You Are

• You have demonstrated curiosity and adaptability in adopting AI‑powered tools and technologies
• You act with urgency and a clear sense of purpose
• You prioritize what truly matters
• You take full ownership of your results

  Rewarding Those Who Make The Mission Possible

  We have high expectations for our team members. We make sure those working hard for patients are rewarded and cared for in return.

  Financial & Rewards

  • Market‑leading compensation
  • 401(k) with employer match
  • Employee Stock Purchase Program (ESPP)
  • Pre‑tax commuter benefits (transit and parking)
  • Referral bonus for hired candidates
  • Subsidized lunch and parking on in‑office days

  Health & Well‑Being

  • 100% employer‑paid medical, dental, and vision premiums for you and your dependents
  • Health Savings Account (HSA) with annual employer contributions, plus Flexible Spending Accounts (FSA)
  • Fertility & family‑forming benefits
  • Expanded mental health support (therapy and coaching resources)
  • Hybrid work model with flexibility
  • Flexible, “take‑what‑you‑need” paid time off and company‑paid holidays
  • Comprehensive paid medical and parental leave to care for yourself and your family

  Skill Development & Career Paths

  • People are part of our growth and success story – from discovery to active drug trials and FDA pipelines, there are endless opportunities for skill development and internal mobility
  • We provide career pathing through regular feedback, continuous education and professional development programs via LinkedIn Learning, LifeLabs, Spring Health & BetterUp Coaching
  • We celebrate strong performance with financial rewards, peer‑to‑peer recognition, and growth opportunities

  At BridgeBio, we strive to provide a market‑competitive total rewards package, including base pay, an annual performance bonus, company equity, and generous health benefits. Below is the anticipated salary range for candidates for this role who will work in California. The final salary offered to a successful candidate will depend on several factors that may include but are not limited to the type and length of experience within the job, type, and length of experience within the industry, educational background, location of residence and performance during the interview process. BridgeBio is a multi‑state employer, and this salary range may not reflect positions based in other states.

  Salary

  $145,000 - $230,000 USD

  As a global company, our comprehensive benefits may vary based on location. We have high expectations for our team members. We make sure those working hard for patients are rewarded and cared for in return.

  For BridgeBio Full‑Time U.S Based Roles

  Financial & Rewards

  • Market‑leading compensation
  • 401(k) with employer match
  • Employee Stock Purchase Program (ESPP)
  • Pre‑tax commuter benefits (transit and parking)
  • Referral bonus for hired candidates
  • Subsidized lunch and parking on in‑office days

  Health & Well‑Being

  • 100% employer‑paid medical, dental, and vision premiums for you and your dependents
  • Health Savings Account (HSA) with annual employer contributions, plus Flexible Spending Accounts (FSA)
  • Fertility & family‑forming benefits
  • Expanded mental health support (therapy and coaching resources)
  • Hybrid work model with flexibility
  • Flexible, “take‑what‑you‑need” paid time off and company‑paid holidays
  • Comprehensive paid medical and parental leave to care for yourself and your family

  Skill Development & Career Paths

  • People are part of our growth and success story – from discovery to active drug trials and FDA pipelines, there are endless opportunities for skill development and internal mobility
  • We provide career pathing through regular feedback, continuous education and professional development programs via LinkedIn Learning, LifeLabs, Spring Health & BetterUp Coaching
  • We celebrate strong performance with financial rewards, peer‑to‑peer recognition, and growth opportunities

  By applying, you acknowledge that BridgeBio will process your personal information as described in our Global Candidate Privacy Notice.