Associate Director, People Operations

Precision Medicine Group; United States; Remote; USD 140,000 - 205,000; Full time

Job summary

Precision for Medicine is seeking an Associate Director of People Operations for the APAC region. This leadership role reports to the Vice President, People Operations and is responsible for delivering regional HR operations that are compliant, scalable and employee-focused.

You will partner with HR Business Partners, Centres of Excellence and Legal to drive operational excellence, manage risk, and improve employee experience across multiple countries while aligning with global standards and

Qualifications

• Degree in Human Resources, Business or related discipline, or equivalent experience.
• Professional HR qualification (e.g. CIPD, SHRM, HRCI or equivalent) desirable.
• Advanced multi-country or regional People Operations leadership experience required.
• Significant HR Operations, HR Generalist or Employee Relations experience across multiple countries.
• Experience leading HR or People Operations teams.
• Strong knowledge of employment law and HR compliance requirements.

Responsibilities

• Lead the regional People Operations team and establish clear priorities, objectives and accountabilities.
• Ensure consistent execution of People Operations services across countries within the region.
• Oversee delivery of employee relations matters across the region.
• Ensure compliance with local employment legislation, policies and regulatory requirements.
• Oversee onboarding, employment changes, probation management and offboarding processes.
• Drive operational excellence across People Operations activities and improve employee experience.
• Implement global People Operations initiatives, standards and process changes.
• Act as a trusted operational partner to HR Business Partners and business leaders.

Skills

People Operations leadership

Employee relations

HR compliance

Stakeholder management

Change management

Data-driven decisions

Education

Degree in HR or related field

HR professional qualification (CIPD/SHRM/HRCI)

Job description

Precision for Medicine is not your typical CRO. At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients. What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences.

Due to our continued growth, we are seeking an Associate Director, People Operations for APAC region.

Reporting to the Vice President, People Operations, this person is responsible for leading People Operations delivery across an assigned region, ensuring consistent, compliant and employee-focused HR operations. The role provides leadership for regional People Operations team members and acts as the primary point of accountability for operational HR delivery, employee relations execution, employment compliance, employee lifecycle activities and service excellence within the region.

Working as part of the Global People Operations function, this role partners closely with HR Business Partners, Centres of Excellence, People Services and business leaders to deliver practical and scalable People solutions while ensuring alignment with global standards and local regulatory requirements. The role drives operational excellence, manages risk, improves employee experience and supports implementation of global People initiatives within the region.

Responsibilities

Regional People Operations Leadership

• Lead the regional People Operations team and establish clear priorities, objectives and accountabilities.
• Ensure consistent execution of People Operations services across countries within the region.
• Build capability, engagement and succession strength within the regional team.
• Drive a culture of customer service, continuous improvement and accountability.

Employee Relations

• Oversee delivery of employee relations matters across the region.
• Provide guidance and support on investigations, disciplinary matters, grievances, performance issues and workplace concerns.
• Ensure matters are managed consistently, appropriately documented and escalated where required.
• Partner with Legal and specialist HR functions on complex or high-risk cases.

Employment Compliance & Governance

• Ensure compliance with local employment legislation, policies and regulatory requirements.
• Support works councils, employee representative bodies and consultation obligations where applicable.
• Monitor regional compliance risks and implement mitigation plans.
• Ensure appropriate governance and audit readiness across People Operations activities.

Employee Lifecycle Delivery

• Oversee onboarding, employment changes, probation management and offboarding processes.
• Ensure accurate and timely execution of employment documentation and employee records management.
• Support organisational changes, restructures and workforce transitions.

Service Delivery & Employee Experience

• Drive operational excellence across Tier 1 and Tier 2 People Operations activities.
• Partner with People Services to ensure issues are resolved effectively and at the appropriate level.
• Monitor service performance, employee feedback and operational metrics.
• Identify opportunities to simplify processes and improve employee experience.

Process Improvement & Transformation

• Implement global People Operations initiatives, standards and process changes.
• Support automation, self-service and digital solutions to improve efficiency.
• Drive standardisation across countries while balancing local requirements.
• Contribute to the ongoing development of the global People Operations operating model.

Business & HR Partnership

• Act as a trusted operational partner to HR Business Partners and business leaders.
• Provide pragmatic guidance on operational HR matters and risk.
• Support delivery of business priorities through effective People Operations execution.
• Ensure alignment between global standards and regional implementation.

Data, Reporting & Risk Management

• Monitor workforce and operational trends across the region.
• Produce reports and insights relating to employee relations activity, service demand, compliance and operational performance.
• Identify emerging risks and recommend corrective actions.
• Support operational due diligence and integration activities for acquisitions.

Requirements

• Degree in Human Resources, Business or a related discipline, or equivalent experience.
• Professional HR qualification (e.g. CIPD, SHRM, HRCI or equivalent) desirable.
• Advanced multi-country or regional People Operations leadership experience required.
• Significant HR Operations, HR Generalist or Employee Relations experience across multiple countries.
• Experience leading HR or People Operations teams.
• Strong knowledge of employment law and HR compliance requirements.
• Experience supporting organisational change and operational transformation.
• Experience working within complex, matrixed and global organisations.
• Leadership and team development capability.
• Employee relations expertise and strong operational judgement.
• Operational excellence and process improvement capability.
• Strong stakeholder and risk management skills.
• Data-driven decision making and customer service orientation.
• Strong change management capability.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

Candidates must be legally authorized to work in the country of employment without employer sponsorship.