Associate Director, Payments

6084-Janssen Research & Development, LLC Legal Entity; Titusville (NJ); Hybrid; USD 137,000 - 236,000; Full time

Benefits offered by this job

Retirement plan

401(k) savings plan

Long-term incentive program

Paid time off

Job summary

Johnson & Johnson is seeking an Associate Director, Payments to lead the Americas Payments team across multiple sites (Titusville, NJ; Raritan, NJ; New Brunswick, NJ, etc.). The role focuses on end-to-end payment processes for clinical trials, advocating AI-enabled process improvements, and collaborating with cross-functional teams to ensure timely, compliant payments.

The position offers hybrid work options, travel as needed, and participation in benefits like retirement and long-term

Qualifications

• Bachelor’s degree required.
• Minimum of 8 years of relevant industry experience.
• People management and talent development experience.
• Demonstrated AI literacy with the ability to apply AI tools responsibly.
• Experience in Procure to Pay, Clinical Trial Administration, Clinical Site Contracting or related field.
• Proficiency in Microsoft Office.
• Ability to work independently and prioritize multiple projects.
• Travel up to 10% domestically and globally may be required.

Responsibilities

• Leads the Americas Payments team for insourced and outsourced studies.
• Collaborates with Global CTMS Payment Manager on system functionality and process alignment.
• Partners with LTM's, SM's and study team members to resolve payment disputes promptly.
• Ensures process integrity and compliance with financial and healthcare obligations.
• Identifies efficiencies and opportunities to improve processes.
• Develops talent within the team and drives customer-focused solutions.

Skills

People management

AI literacy

Microsoft Office

Independent / self-motivated

Multitasking

Travel readiness

Education

Bachelor's degree

Tools

Tableau

Procurement systems

Clinical Trial Management Systems

Payments systems

Job description

Job Function:

R&D Operations

Job Sub Function:

Clinical Trial Project Management

Job Category:

People Leader

Job Posting Locations:

• Horsham, Pennsylvania, United States of America
• Malvern, Pennsylvania, United States of America
• New Brunswick, New Jersey, United States of America
• Raritan, New Jersey, United States of America
• Spring House, Pennsylvania, United States of America
• Titusville, New Jersey, United States of America

Job Description

About Innovative Medicine: Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for an Associate Director, Payments based in Titusville, NJ, Raritan, NJ, New Brunswick, NJ, Malvern, PA, Horsham, PA, or Spring House, PA. Remote work options may be considered on a case-by-case basis and if approved by the Company.

Purpose

This position is responsible for the end-to-end clinical site payment process within North and South America. This global leader will work closely with the Pricing and Site Contracting teams within Contract & Centralized Services (CCS) organization and the Local Trial Managers (LTM’s) and Site Managers (SM’s) within the broader Global Clinical Operations (GCO) teams to ensure accurate and timely execution of payments to site for clinical trial related activities. The preferred candidate will be an innovative leader with a desire to improve the use of technology combined with process excellence to enable a more fluid and efficient overall process. This position will lead the effort and collaborate to own and build our payment strategy for clinical investigators.

Your will be responsible for:

• Leads the Americas Payments team for both insourced and outsourced studies. The team has full time, contactors and outsourced business process oversite.
• Ensures alignment with Global Pricing Manager on study pricing design.
• Collaborates with the Global CTMS Payment Manger on system functionality and process alignment to and integrated with various systems.
• Partners with LTM's, SM's and study team members to resolve payment disputes in a timely manner.
• Ensures process integrity and compliance to various financial and health care compliance related obligations.
• Partners with teams from across the business to identify efficiencies, improve processes and resolve disputes.
• Enhance processes to improve the team's efficiency.
• Talent development.
• Exemplary customer focus with vision to drive solutions

Qualifications / Requirements:

• Education: Minimum of a bachelor’s degree is required
• Required: Minimum of 8 years of relevant industry experience
• People management/talent development experience
• Demonstrated AI literacy and an AI enabled mindset, including the ability to apply AI tools responsibly in daily work to improve productivity, decision making and quality of outcomes.
• Experience in Procure to Pay, Clinical Trial Administration, Clinical Site Contracting, Payment Administration or related field
• Proficiency in Microsoft Office
• Work well in a multifaceted environment and can prioritize and respond to changing needs of the business.
• Work independently and prioritize multiple projects simultaneously; must be self-motivated and collaborative.
• Service first mentality 10% domestic and global travel may be required

Preferred:

• Prior experience with clinical trial budget development, contracting, payments, etc.
• Knowledge in drug development, procurement, accounts payable or clinical operations.
• Strong understanding of and experience with Procurement systems and/or Clinical Trial Management Systems
• Experience with Tableau.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Required Skills: Preferred Skills:

The anticipated base pay range for this position is : $137,000.00 - $235,750.00

Additional Description for Pay Transparency:

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave – 80 hours in a 52-week rolling period10 days Volunteer Leave – 32 hours per calendar year Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.