Associate Director, Operations Support

Kamehameha Schools; Hawaii; On-site; USD 100,600 - 143,400; Full time

Benefits offered by this job

Comprehensive Benefits

Positive Work Environment

Growth Opportunities

Job summary

Kamehameha Schools is seeking an Associate Director of Operations Support in Hawaii. This role will lead efforts to ensure a safe and efficient campus environment and is key to improving service quality across multiple operational areas.

The ideal candidate will have extensive leadership experience, outstanding judgment skills, and a commitment to empowering staff to meet the needs of the school community. Join us to make a significant impact on our Native Hawaiian community!

Qualifications

• 10+ years in operations or related field with proven leadership experience.
• Excellent judgment for prioritizing work and resolving conflicts.
• Able to manage multiple projects and assignments.

Responsibilities

• Lead and manage operations support functions.
• Ensure safe and efficient campus environment.
• Develop and execute strategies for safety and service quality.

Skills

Leadership Experience

Interpersonal Skills

Analytical Skills

Project Management

Education

High School Diploma

Job description

Associate Director, Operations Support

• Employee Type: Regular
• Start Date: 11‑01‑2025
• Job Exempt: Yes
• Recruiting End Date: Open Until Filled

Aloha mai! Mahalo for your interest in Kamehameha Schools. If you are looking for an opportunity to utilize your skills and talents and grow in your profession, while serving and strengthening our Native Hawaiian community, we would love to have you join our ʻohana!

Kamehameha Schools Hawaiʻi is a mission‑driven organization, dedicated to education, well‑being and success.

We are seeking an experienced, collaborative, and solutions‑oriented leader to serve as Associate Director of Operations Support. This role is instrumental in ensuring a safe, efficient, and well‑maintained campus environment that supports the success of our students, faculty, staff, and broader school community.

Job Summary

The Associate Director is a key member of the Operations Support leadership team, and as such, must possess the judgment, interpersonal skills, expertise, and accountability to lead the division in the absence of the Director. The Associate Director identifies, develops, analyzes, and implements new programs and initiatives that improve safety, increase service quality and reliability, and maximize overall value for Kamehameha Schools. The role leads multiple work groups to execute daily services for transportation, facilities maintenance and repair, custodial services, grounds keeping, recreational facilities, dining, and a wide range of other service offerings that meet and exceed client expectations. The Associate Director streamlines business processes, reduces costs, and enhances overall value while modeling best‑practice management skills, motivating the workforce, managing performance, and resolving conflicts.

Essential Responsibilities

• Innovative and Collaborative Management: For all functions in the Associate Director's responsibility, innovates and develops standards for safety, service quality, productivity, individual and team performance, and costs to fulfill campus needs, and develops and executes the strategies for achieving them. Utilizes a wide range of resources, including full‑time, part‑time, and on‑call employees, vendors, and contractors, to determine the optimum combination of resources and attain value‑added objectives while working with other campus and KS departments to ensure consistency with KS policies and values.
• Tactical and Daily Operations: Aligns Operations Support programs and initiatives with the KS vision and strategic plan, monitors tactical plans, identifies risks, and develops contingency plans. Delegates authority to managers, monitors progress, and provides course corrections to ensure safe, reliable, timely, high‑quality, and cost‑effective daily operations.
• Policies and Confidentiality: Familiarizes oneself with all KS policies, codes, regulations, statutes, and internal resources to ensure high levels of ethics, compliance, and confidentiality of sensitive information.
• Fiscal Management: Develops, forecasts, manages, and monitors the budget for the functions under the Associate Director’s direction, ensuring responsible funding requests, appropriate expenditures, and predictable year‑end results.

Position Requirements

Minimum Qualifications

• High School Diploma.
• Experience as a business owner or 10+ years in a related field with proven leadership experience and business results.
• Ability to use management best practices to motivate employees to achieve high standards of inclusion and performance.
• Excellent judgment for prioritizing work to meet competing needs and resolve conflicts.
• Ability to manage multiple projects and assignments, set priorities, and execute appropriate action.
• Proven analysis experience.
• Proven experience in visioning and implementing change for increased efficiency and effectiveness.
• Excellent interpersonal skills to work successfully with a diverse range of internal and external individuals and groups.
• Excellent verbal and written skills to communicate effectively with all levels of staff, meet and resolve community and neighbor concerns, and to prepare written reports and correspondence on behalf of the Operations Support Division.
• Proven ability to effectively supervise and/or direct the work of subordinates, peers, and contractors.
• Thorough knowledge of management and supervisory principles and practices.
• Ability to work flexible hours to meet the needs of the division.

Preferred Qualifications

• Over 5 years of experience as a business owner.
• 10+ years of progressive leadership experience in operations (facilities, security, transportation) within public works, education, hospitality, military, government, or related environments.
• Experience leading multiple departments, functions, or workgroups.
• Demonstrated success in budget stewardship, compliance management, program development, and organizational improvement initiatives.
• Strong knowledge of leadership principles, human resources practices, and operational management systems.

Physical Requirements

• Frequently sits, performs desk‑based computer tasks and grasps light or fine manipulation, talk or hear.
• Occasionally stands and/or walks, write by hand, and lift and/or carry, push and/or pull objects that weigh up to 10 pounds.
• Rarely twist, bend, stoop, squat, kneel, crawl, climb, reach or work above shoulder, or grasp forcefully.

Working Conditions

This position may involve traveling to various locations, including neighboring islands to conduct business. Work is conducted in an office/school environment and may require work to be conducted in non‑standard workplaces. Work is typically conducted Monday through Friday at normal business hours but evening and weekend hours are often required to meet goals and objectives.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.

Annual Compensation and Benefits

Work Year: 12
Pay Range: 100,600.00 - 143,400.00 (Annual).

Based on the compensation range provided below, salaries are commensurate with job‑related experience, skills and competencies, education, internal equity, length of work year, and other organizational needs. At Kamehameha Schools (KS), we recognize that compensation is just one facet of a fulfilling employment experience. Our commitment lies in fostering a positive work environment and equipping employees with the necessary resources to excel every day. Our Total Rewards Program embodies KS's dedication to the physical, mental, and financial well‑being of our employee ʻohana. Explore our comprehensive Benefits Summary for more information.

Primary Location

Keaau, Hawaii

Additional Locations

KS offers a dynamic, innovative and collaborative work environment for growth‑minded individuals who embrace culture and diversity. Deeply committed to shaping a thriving and vibrant future for Native Hawaiians, KS aims at finding the right people for the right roles, who bring talent and passion to our mission. Our workforce is comprised of full‑time, part‑time, on‑call, and seasonal employees who work in various positions at locations across Hawaiʻi pae ʻāina (group of islands), including three K‑12 campuses, 29 preschools, and other regional and support offices.

EEO Statement

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [e-mail] or 808‑534‑8040 if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.