Associate Director of Residential Education

Loyola University New Orleans; New Orleans (LA); On-site; USD 80,000 - 110,000; Full time

Job summary

Loyola University New Orleans seeks an Associate Director of Residential Education to lead the Residential Education & Student Engagement portfolio, overseeing curriculum, living-learning communities, staff development, and student engagement initiatives.

The role collaborates with Academic Affairs and Student Affairs, supervises Community Directors, and serves as a senior administrator in the Director's absence.

Qualifications

• Master’s degree in Student Affairs or related field.
• Minimum three years of full-time experience in housing and residential life.
• Experience aligned with Catholic, Jesuit higher education values.
• Ability to collaborate across departments to deliver results.
• Experience with cloud-based platforms for residential community management (Campus Labs Engage and Housing.Cloud).
• Excellent verbal and written communication skills.

Responsibilities

• Directly supervise, develop, and evaluate a minimum of three Community Directors, with ongoing coaching and professional development.
• Lead recruitment, selection, training, and leadership development of Resident Assistants and other residential student employees.
• Develop and assess the residential curriculum, aligning learning outcomes with the university's Jesuit mission.
• Develop initiatives that promote student engagement, belonging, and academic success.
• Oversee partnerships with academic colleges, deans, and Student Affairs to support living-learning communities.
• Oversee themed housing and special population initiatives and support related recruitment and marketing.
• Serve as a primary Residential Life liaison to academic and student-support partners (Registrar, SGA, Success Center, Counseling, Health Services).
• Develop assessment tools and report on student engagement and learning outcomes.
• Participate in Behavioral Intervention Team processes and address student concerns with campus partners.
• Serve as Conduct Officer and Title IX Investigator when assigned.
• Lead communications on student adjustment, roommate concerns, and residency exemptions with students and families.
• Oversee vendor partnerships and opportunities to expand student-facing services.
• Lead marketing initiatives related to the residential student experience (website, social media).
• Assist the Director with department budgets, policies, and large-scale operations.
• Support emergency management processes including hurricane evacuations and building evacuations.

Education

Master's degree in Student Affairs or related field

Job description

Associate Director of Residential Education provides leadership for the Residential Education & Student Engagement portfolio, including residential curriculum, living-learning communities, student staff development, and student engagement initiatives. The position directly supervises and develops Community Directors, establishes expectations for residential education and community management, and collaborates with Academic Affairs and Student Affairs partners to enhance student learning, belonging, and success in alignment with the University's Jesuit mission.

In collaboration with the Director of Residential Life, the Associate Director supports office operations, student conduct and care, residency requirement administration, and emergency management. The Associate Director serves as a senior Residential Life administrator in the Director's absence and represents the office in university partnerships and initiatives.

• Directly supervise, develop, and evaluate a minimum of three Community Directors, providing ongoing coaching, feedback, and professional development.
• Lead the recruitment, selection, training, and leadership development of Resident Assistants and other residential student employees.
• Lead the development, implementation, and assessment of the residential curriculum, establishing learning outcomes and programming expectations aligned with the University's Jesuit mission.
• Develop and deliver initiatives that promote student engagement, belonging, community development, and personal and academic success.
• Develop and maintain partnerships with academic colleges, deans, faculty, and Student Affairs offices to support living-learning communities and residential educational initiatives.
• Oversee themed housing and special population initiatives, assessing their effectiveness and supporting related recruitment and marketing efforts.
• Serve as a primary Residential Life liaison to designated academic and student support partners, including the Registrar, Student Government Association, Student Success Center, University Counseling Center, and Student Health Services.
• Develop assessment tools, evaluate student engagement and residential learning outcomes, and prepare reports and recommendations.
• Use assessment findings and student feedback to improve residential education, staff development, and the overall residential experience.
• Participate in Behavioral Intervention Team processes and collaborate with campus partners to address student concerns and support student welfare.
• Serve as a Conduct Officer and Title IX Investigator when assigned.
• Lead communications regarding student adjustment, roommate concerns, engagement opportunities, and residency requirement exemptions, partnering with students and families to address questions and concerns.
• Oversee student experience vendor partnerships and identify opportunities to expand student-facing services and engagement initiatives.
• Lead messaging and marketing initiatives related to the residential student experience, including website content, social media, and residential education opportunities.
• Assist the Director with departmental budgets, policies, procedures, and large-scale operations.
• Support emergency management processes, including hurricane evacuations, ride‑out situations, and building evacuations.
• Serve in the designated third-tier on‑call rotation and as the senior Residential Life administrator in the Director's absence.
• Utilize departmental and university software systems, serve on Student Affairs and University committees, and perform other duties as assigned by the Director of Residential Life.

Additional Responsibilities:

• Develop and produce marketing materials as needed for Residential Life.
• Other duties as assigned.

• Minimum Master’s degree in Student Affairs or related field of study
• Minimum three of full‑time experience in housing and residential life
• Performance and conduct supportive of and compatible with the principles of Catholic, Jesuit higher education and the specified goals of the university
• Demonstrated ability to collaborate across departments and functional areas to deliver results on assignments and projects
• Experience with cloud‑based platforms for residential community management and engagement such as Campus Labs Engage and Housing.Cloud
• Effective verbal and written communication

Additional Desirable Qualifications:

• Experience in higher education institutions with diverse student populations

PHYSICAL REQUIREMENTS:

• Ability to complete job duties with or without physical accommodations