Associate Director of Donor Relations - #Staff

Johns Hopkins University; Baltimore (MD); On-site; USD 64,000 - 113,000; Full time

Job summary

Johns Hopkins University is seeking an Associate Director of Donor Relations to lead stewardship and engagement for DOM and HVI development offices, ensuring timely reporting of philanthropic gifts and sustaining fundraising growth. The role partners with Development and Alumni Relations to build strategic stewardship programs, creates donor impact reports, and uses CRM dashboards to inform decisions.

Responsibilities include managing recognition programs, supporting volunteer engagement,

Qualifications

• Bachelor’s degree.
• Three years related experience; at least two years professional experience.
• Additional education may substitute for required experience per JHU policy.

Responsibilities

• Develop and manage a dynamic donor recognition program across donor audiences.
• Foster rewarding volunteer experiences and maximize board effectiveness.
• Produce high-quality stewardship deliverables and donor impact reports.
• Update records and pull reports in the CRM; interpret dashboards.
• Plan donor stewardship events and collaborate on university-wide activities.
• Oversee the Board Portal program and maintain guidelines/resources.
• Lead training and participate in institutional working groups as needed.
• Supervise staff where appropriate.

Skills

Donor relations

Stewardship

CRM tools

Event planning

Financial reporting

Creative development

Communication

Project management

Strategic communication

Stakeholder engagement

Ethics/compliance

Education

Bachelor’s degree

Tools

CRM software

Job description

The Associate Director of Donor Relations is primarily responsible for leading the stewardship and engagement operations for the Department of Medicine (DOM) and Heart & Vascular Institute’s (HVI) development offices and implementation of donor stewardship activities to successfully ensure prompt and accurate reporting of philanthropic gifts to sustain the overall success and continued growth of DOM and HVI’s fundraising efforts. This position is central to the office’s ability to meet its goals for fundraising, donor relations, and communications.

The Associate Director of Donor Relations will partner with leaders in Development and Alumni Relations (DAR) to build strategic and tactical stewardship and engagement programs and activities. The Associate Director of Donor Relations is responsible for the execution of the vision and strategy for stewardship and volunteer engagement efforts that engage and retain donors and volunteers; strengthen relationships with grateful patients, constituents, and/or alumni; express gratitude; show the impact of gifts and volunteerism; and inspire future giving and enhanced engagement.

Specific Duties & Responsibilities:

• Partner with DOFF leaders to manage a dynamic donor recognition program across donor audiences.

• Partner with DOFFs with volunteers, boards, and councils to foster rewarding volunteer experiences and maximize board effectiveness.

• Foster community among staff supporting leadership volunteers by convening regular meetings and discussions.

• Independently develop, design, and produce high-quality stewardship deliverables.

• Write and design personalized donor impact reports and create other special stewardship pieces for donors.

• Utilize different platforms and communication tools, such as videos, to convey impact to donors and enhance stewardship efforts.

• Utilize database (CRM) in daily work, including updating individual records, pulling reports, and interpreting dashboards and data.

• Remain updated about industry best practices and routinely suggest new ways to implement and push the field forward as appropriate.

• May partner with other DOFFs to align stewardship and engagement opportunities with broader messaging, brand and priorities.

• Support the development and execution of university-wide volunteer events.

• Manage the creation of biennial welcome letters from the chair of the University board of Trustees to new advisory board/council members.

• Oversee the Board Portal program.

• Maintain an online set of institutional guidelines, policies and procedures, and other resources to support DOFF partners.

• Serve on institutional working groups/committees and lead training as needed.

• May supervise staff.

• Other duties as assigned.

In addition to the duties listed above, the Associate Director of Donor Relations will:

• Develop and execute strategic annual donor relations plans for key principal level donors to the DOM and HVI, including personalized stewardship touchpoints, engagement and recognition opportunities, events, and other creative activities in collaboration with MGOs.

• Design visually compelling, donor-facing impact reports and organizational collateral using industry-standard design tools.

• Maintain accurate list of DOM and HVI endowments and professorships, provide quarterly reports to Executive Director of Development and Director of Development, HVI.

• Ensure all endowments are properly stewarded each fiscal year, as necessary.

• Assist in planning donor stewardship events and divisional lectures, funded by donors as necessary.

Minimum Qualifications

• Bachelor’s degree.

• Three years of related experience, with at least two years professional experience.

• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Experience managing a team.

• Prior experience in higher education is a plus.

• Prior experience working in an academic medical center, stewarding donors and planning events.

Technical Skills and Expected Level of Proficiency:

• Philanthropy CRM Tools: Developing

• Donor Relations and Stewardship: Advanced

• Philanthropy Event Planning: Advanced

• Philanthropy Financial Tracking and Reporting: Advanced

• Philanthropic Creative Development: Advanced

• Oral and Written Communication: Advanced

• Project Management: Intermediate

• Strategic Communication: Advanced

• Stakeholder and Volunteer Engagement: Advanced

• Ethical Standards and Compliance in Philanthropy: Advanced

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

Classified Title: Donor Relations Officer

Job Posting Title (Working Title): Associate Director of Donor Relations

Role/Level/Range: ATP/04/PD

Starting Salary Range: Minimum: $64,470 - Maximum: $112,849 (targeted salary: $85,000; commensurate with experience)

Employee group: Full Time

Schedule: Monday - Friday, 8:30am - 5pm

FLSA Status: Exempt

Location: Johns Hopkins Medicine and University Institutions

Department name: 10003229-SOM Admin FJHM Medicine

Personnel area: School of Medicine

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.