THE ROLE
The Associate Director of Donor Relations is responsible for strengthening relationships with existing donors, as well as identifying new donors to participate in the mission’s work. The primary focus of the role is to engage with donors to cultivate lasting relationships that offer the donor additional opportunities for increased giving.
THE DAY TO DAY
Your essential duties and responsibilities:
- Deeply understand the Child Bridge faith-based mission and communicate it clearly to donors.
- Manage a portfolio of donors with the capacity to make five+ figure gifts.
- Implement a robust, multi-faceted, and forward-thinking fundraising plan for both existing and prospective donors.
- Prepare donor proposals, solicitation letters, and other development materials needed to articulate the organization's values and needs to a broad audience.
- Maintain regular and relevant donor stewardship efforts.
- Creatively work with the development team to reach new donors.
- Strategically assess donor profiles to identify new or increased giving opportunities.
- Work with the development team to align efforts and set annual goals.
- Stay up to date on fundraising and legacy best practices.
- Ensure all donor records are accurate and up to date in CRM.
- Timely provide and complete requests from teammates and other departments.
- Inspire a working environment that passionately lives out the mission, vision, and values of Child Bridge.
- Regularly participate in team prayer and spiritual formation classes.
TO BE SUCCESSFUL
Your knowledge, skills, and abilities:
- Goal-oriented: High regard for accountability to the mission, impact outcomes, and performance measures.
- Compelling communicator: Both verbal and written, that can present a case for support and make substantial gift asks.
- Expert in relationship management: Build and cultivate long-term relationships.
- Proficiency with fundraising techniques: Face-to-face solicitation, proposal writing, and phone/email engagements as well as an understanding of the science of philanthropic psychology and donor centricity.
- Strategic mindset: Construct and implement personalized donor asks.
- Sound perception in conversations, observation, judgment, and decision making. You know how to listen both to the said and unsaid, you know how to ask questions to gather more information, and you know how to take the next right step.
- Highly efficient in time and project management: Self-disciplined and forward-thinking, providing deliverables in a quality and timely manner.
- Warm and relational verbal, written, and interpersonal communication skills: Can connect with a variety of people in a range of settings (small gatherings, large groups, individual meetings, etc.).
- Confidentiality: Maintain confidentiality under a wide range of circumstances.
- Active learner: Willing to collaborate with others, learn new ideas, and receptive to feedback.
- Proficient in Microsoft office suite: Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint.
- Capable of working with a variety of technology: CRMs, video conferencing, cloud-based applications, project management tools, etc.
APPLICATION PROCESS
Your education, certification, experience and/or other requirements:
- Bachelor’s degree in business, communications, or related field.
- Minimum of 3 years of comprehensive fundraising experience, preferably working with individual donors. Equivalent education and experience will be considered.
- Minimum of 3 years of experience in soliciting and closing four+ figure gifts.
- Demonstrated success in exceeding fundraising goals.
- Must have a valid driver’s license, active and up to date liability coverage, and a dependable vehicle.
Physical Demands
- 1/3 of the time be able to: climb or balance; stoop, kneel, crouch or crawl; lift up to 50 pounds; push or pull up to 25 pounds.
- 3/4 of the time be able to: stand; sit; walk; use close vision (20 inches or less) for computer work; reach with hands and arms.
- 3/4 of the time be able to: consistently use hands; talk and hear.
Work Environment
- The normal work environment is an office environment with meetings offsite in conference areas, coffee shops, and/or other public spaces. Other working environments may include parks, event centers, other family-oriented meeting spaces, and family homes. Due to the nature of these spaces, weather and temperature may vary. Churches are a regular environment space for recruiting and coaching efforts.
- Noise level in the work environment is moderate.
- The work schedule varies based on the needs of the organization and will have weekend and evening work.
- Regular travel within region of responsibility.
- Travel to other regional office sites, team gathering locations, and event sites on an as needed basis.