Associate Director of Compliance and Processing

The Chronicle Of Higher Education, Inc.; Cold Spring (KY); On-site; USD 70,000 - 90,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking an Associate Director of Compliance and Processing in Cold Spring, Kentucky. This role involves overseeing financial aid processing, ensuring adherence to federal, state, and institutional regulations.

The successful candidate will lead the financial aid processing team, maintain compliance, and work closely with auditors. A Bachelor’s degree and five years of relevant experience are required.

Strong problem-solving and customer service skills are essential, alongside the ability to provide accurate and timely communication.

Qualifications

• Bachelor’s degree and five years of professional experience in financial aid required.
• Knowledge of grants, scholarships, and loans regulations.
• Ability to lead and supervise a team for financial aid processing.

Responsibilities

• Maintain compliance with financial aid regulations.
• Research policies for training.
• Supervise the Financial Assistance Processing team.
• Analyze financial aid issues and develop solutions.

Skills

Knowledge of federal and state financial aid regulations

Attention to detail

Excellent communication skills

Leadership abilities

Problem-solving skills

Customer service skills

Education

Bachelor’s degree in financial aid or related field

Master’s degree

Job description

Position Title

Associate Director of Compliance and Processing

Position Type

Regular

About the Role

The Associate Director for Financial Compliance and Processing is responsible for overseeing the financial aid processing team and ensuring compliance with federal, state, and institutional regulations. The Associate Director will ensure that Financial Assistance goals and targets are met, work closely with auditors, internally and externally, for annual and ad‑hoc audits, review and research federal and state policies, and provide recommendations for policy changes to adhere to regulations.

Primary Responsibilities

• Maintain compliance with federal, state and institutional regulations applicable to financial aid.
• Research federal and state policies and procedures that may be used as a guide for training.
• Retrieve, update, process and reconcile state and federal aid rosters (EFT).
• Responsible for awarding of grant funds and scholarships, as directed by the Office of Comptroller and Campus Community.
• Provide reports and write responses to USEs.
• Supervises the Financial Assistance Processing team.
• Provides leadership/overnight to NCAA financial aid compliance.

Qualifications

• Bachelor’s degree and five years of professional experience in financial aid or related field is required. Master’s degree preferred.
• Knowledge of federal and state financial aid regulations, including understanding the requirements and regulations associated with different types of financial aid, such as grants, scholarships, and loans.
• Attention to detail, with a high degree of accuracy.
• Excellent communication skills.
• Strong ability to lead and supervise a team responsible for financial aid processing and compliance.
• Problem‑solving skills with the ability to analyze complex financial aid issues and develop effective solutions. Customer‑service skills with the ability to provide excellent customer service and respond to student inquiries in a timely and professional manner are critical.

Required Documents

• Resume
• Cover Letter