Associate Director of Admissions and Data Operations

Rochester Institute of Technology; City of Rochester (NY); On-site; USD 52,000 - 88,000; Full time

Job summary

The Associate Director of Admissions and Data Operations at a leading educational institution is tasked with providing strategic leadership in admissions data management. Key responsibilities include overseeing technical systems, supervising staff, and conducting data analyses to enhance recruitment efforts. The role requires a Bachelor's degree and significant experience, alongside strong communication proficiency, particularly in American Sign Language.

Qualifications

• 5+ years of experience in educational settings or record management systems.
• Expertise in Business, Information Systems, Marketing, Statistics or Management.
• Familiarity with deaf education and best admissions practices.

Responsibilities

• Manage data maintenance and monitor admissions application processes.
• Supervise staff and evaluate enrollment management system applications.
• Develop and maintain queries and critical data collection analyses.

Skills

Analytical skills

American Sign Language proficiency

Communication skills

Management skills

Education

Bachelor's degree

Tools

Slate

PeopleSoft/SIS

OnBase

Job description

Associate Director of Admissions and Data Operations

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9344BR

National Technical Institute for the Deaf

NTID Enrollment Management

Job Summary

The Associate Director of Admissions and Data Operations is responsible for providing strategic, technical operational and managerial leadership to the RIT/NTID Office of Admissions and its affiliated units within the division. This includes optimizing, implementing, and managing data and technological systems for student recruitment (presently Slate, OnBase, PeopleSoft/SIS, ProSam) and supervising front-end personnel in support of application health and enrollment solutions in the RIT/NTID Office of Admissions. Duties include:

• Performing data maintenance and monitor procedural operations pertaining to the admissions application review process, database systems and business practices;
• Developing and maintaining queries and report generation for critical data collection and analyses within the office and division needs (pre-college outreach, regional STEM centers and programs, dual-credit projects);
• Implementing data-loading system processes and upgrades in support of efficiencies in building and maintaining teacher/stakeholder databases, application processing workloads, targeted and personalized marketing, and communication engagements with external audiences;
• Providing on-site leadership in the supervision and evaluation of front-end personnel, enrollment management system applications operators and student workers; and
• Performing strategic leader roles regarding Slate optimization and growth opportunities to support imminent trends and challenges in recruitment and engagement with external audiences.
  
  

This position serves as a key member of the admissions leadership team steering student enrollment strategies. This position also partners with cross-functional teams: Undergraduate Admissions Office; Graduate Admissions and the Enrollment Management Systems Administration; NTID Communications, Marketing and Multimedia Services; Office of Financial Aid and Scholarships and other pertinent units within the Division.

Some evening and weekend work may be required at times.

Job Responsibilities

• Point person for RIT's enrollment management technological systems (i.e., Slate, SIS/PeopleSoft OnBase)
• Perform data maintenance and monitor procedural operations pertaining to the admissions application review process, database systems and business practices; establish policies and procedures as such.
• Implement data-loading system processes and upgrades to support building and maintaining teacher/stakeholder databases, student application processing workloads, and targeted and personalized marketing and communication engagements with external audiences (i.e., prospective students, funding sources).
• Perform and troubleshoot appropriate user- and system-level testing to ensure student application functionality.
• Manage and update day-to-day enterprise-based campus system and document imaging processes.
• Determine access privileges and training of staff and external users of enrollment management platforms to perform operations in the system with accuracy.
• Partner with cross-functional teams: Undergraduate Admissions Office; Graduate Admissions and the Enrollment Management Systems Administration; and NTID Communications, Marketing and Multimedia Services in the identification, maintenance, and implementation of campus-wide upgrades to business applications, database management system and department standards that supports RIT/NTID Admissions.
• Provide on-site leadership in the supervision and evaluation of front-end personnel, enrollment management system applications operators and student workers
• Monitor day-to-day workloads, including data entry and processing, external communications with students (i.e., acceptance letter, scholarship letter), troubleshooting and project development.
• Develop and manage office policy and procedures and business processes.
• Responsible for hiring, completing performance assessments, coordinating meetings, and the like.
• Serve as a customer service representative and interact with RIT/NTID visitors
• Perform as a strategic leader in conjunction with the Enrollment Management Systems Administration and related teams in support of Slate optimization and growth opportunities regarding imminent trends and challenges in recruitment and engagement with external audiences. Such initiatives include operational efficiencies, generation of leads, maximization of Slate options and opportunities and breadth of reports and analyses-
• Maintain queries and report generation for critical data collection and analyses within the department and division needs (pre-college outreach, regional STEM centers and programs, dual-credit projects)
• Work with the Admissions Counselor team to ensure optimal efficiencies in the application review process and communication of admission outcomes. Coordinate logistics with the Travel Coordinator, including the support of student workers, to support robust database platform organization and efficiencies, data maintenance, validation and new lead tasks
  

Required Qualifications

• Bachelor's degree
• 5+ years of experience working in educational or other professional settings with system-wide record management systems.
• Areas of specialization in Business, Information Systems, Marketing, Statistics and Management.
• American Sign Language proficiency expected or reasonable level of work involvement within deaf/hard of hearing communities utilizing a variety of communication strategies and modes; optimum commitment to acquiring ASL proficiency expected for the latter.
• Demonstrated proficiency creating and running reports to be imported (i.e., Excel) in formats for data presentation and analysis.
• Familiarity with deaf education, postsecondary education landscape, best admissions practices and future secondary and postsecondary education trends.
• Experience and skills, including business writing, effective receptive and expressive communication, supervising teams and working across departments/units.
• High level of attention to quantitative details and analytical scrutiny and accuracy working with student records.
• Ability to maintain high level of security and ethical standards when dealing with confidential information.
• Experience responding to requests for information, creation of queries in response to ad hoc requests and summarization and validation of data.
• Innate actions in keeping up with technological advancements and system upgrades.
  
  

Preferred Qualifications

• 5+ years of experience working in higher education, preferably in Admissions, with system-wide record management systems.
• Experience with Slate, PeopleSoft/SIS, OnBase and/or other similar student records management software system and document imaging systems.
  
  

Department/College Description

Minimum Qualifications

• Bachelor's degree
• 5+ years of experience working in educational or other professional settings with system-wide record management systems.
• Areas of specialization in Business, Information Systems, Marketing, Statistics and Management.
• American Sign Language proficiency expected or reasonable level of work involvement within deaf/hard of hearing communities utilizing a variety of communication strategies and modes; optimum commitment to acquiring ASL proficiency expected for the latter.
• Demonstrated proficiency creating and running reports to be imported (i.e., Excel) in formats for data presentation and analysis.
• Familiarity with deaf education, postsecondary education landscape, best admissions practices and future secondary and postsecondary education trends.
• Experience and skills, including business writing, effective receptive and expressive communication, supervising teams and working across departments/units.
• High level of attention to quantitative details and analytical scrutiny and accuracy working with student records.
• Ability to maintain high level of security and ethical standards when dealing with confidential information.
• Experience responding to requests for information, creation of queries in response to ad hoc requests and summarization and validation of data.
• Innate actions in keeping up with technological advancements and system upgrades.
  
  

Professional Area

Employment Category: Fulltime

Staff Job Function: Wage Band: $52300 - $87600

Hourly/Salary Minimum: $52300

Hourly/Salary Maximum: $87600

How To Apply

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

The direct link to this posting can be found here: https://sjobs.brassring.com/

Additional Details

Rochester Institute of Technology, the 10th largest private university in the U.S., is among the world’s leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the “Great Colleges to Work For.” RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.

As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employee’s pay, provide a total compensation package that can be tailored to meet your needs. More on RIT’s Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness

RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov

Hourly/Salary Minimum: 52300

Hourly/Salary Maximum:87600

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Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Higher Education

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