Associate Director of Admissions

OACAC: Ohio Association for College Admission Counseling; Cincinnati (OH); Hybrid; USD 62,000 - 84,000; Full time

Job summary

The Lindner Admissions Office at the University of Cincinnati is seeking a detail-oriented operations professional to support undergraduate and graduate admissions. You will manage a data-informed workflow across the enrollment lifecycle, leveraging Slate CRM to optimize application processing, recruitment, and yield initiatives.

This role involves coordinating dashboards, timelines, and communications while collaborating with academic programs and central enrollment partners to ensure

Qualifications

• Experience using Slate CRM for admissions workflows.
• Ability to develop operational dashboards and reports.
• Experience supervising admissions staff and coordinating teams.

Responsibilities

• Manage recruitment, yield, and admissions events using Slate configurations and communications.
• Develop enrollment dashboards, funnel reports, and event performance metrics.
• Oversee day-to-day admissions workflows, communications, and application review in Slate.
• Monitor enrollment funnel progress and implement process improvements to hit targets.
• Collaborate with academic programs and enrollment partners to align recruitment and processes.
• Attend meetings on behalf of the Director and advise on policy and process applications.
• Support staff through hiring, onboarding, training, and performance management.

Skills

Data-informed decision making

Tools

Slate CRM

Job description

Job Overview

Assist in the direction of undergraduate and graduate admissions operations with primary responsibility for process consistency, and operational effectiveness across the enrollment lifecycle. This role leverages Slate CRM and data-informed practices to manage application workflows, support recruitment initiatives, and ensure a responsive, efficient, and applicant-centered admissions experience aligned with enrollment goals.

About The Role

Assist in the direction of undergraduate and graduate admissions operations with primary responsibility for process consistency, and operational effectiveness across the enrollment lifecycle. This role leverages Slate CRM and data-informed practices to manage application workflows, support recruitment initiatives, and ensure a responsive, efficient, and applicant-centered admissions experience aligned with enrollment goals.

The position supports the operational planning, execution, and assessment of recruitment and yield events, application processing, and enrollment initiatives through the use of CRM technology, reporting tools, enrollment analytics, and continuous process improvement methodologies.

This position will have the option of a hybrid work schedule (3 days in the office/2 days work from home) for those with a residence within OH/IN/KY following 90 days of training. Residence must be in the tri-state area within reasonable distance to UC Main Campus to have ability to report to campus as required. Remote work arrangements are subject to change in accordance with university policies.

Essential Functions

• Manage operational aspects of recruitment, yield, and admissions events, including Slate event configuration, registration processes, attendee communications, attendance tracking, post-event reporting, and assessment of event effectiveness to support enrollment goals.
• Develop and maintain operational dashboards, enrollment funnel reports, event performance metrics, application processing reports, communication engagement analyses, and conversion tracking to support data-informed decision making.
• Assist in the direction of admissions operations with responsibility for day-to-day management of undergraduate and graduate recruitment and application processes, including oversight of workflows, communications, and application review within Slate CRM, with a focus on efficiency, consistency, and applicant experience.
• Monitor progress across the enrollment funnel and implement process improvements to support enrollment targets. Recommend and implement operational standards, processes, and service enhancements across undergraduate and graduate admissions to improve efficiency, consistency, and responsiveness. Identify and address workflow gaps, bottlenecks, and areas for improvement using Slate and other available data sources.
• Serve as a liaison with academic programs, faculty, and central enrollment partners to ensure alignment of recruitment strategies, admissions processes, and communication plans across undergraduate and graduate populations. Support coordinated execution of initiatives and ensure admissions practices reflect program priorities and requirements.
• Attend meetings on behalf of the Director and consult on operational decisions impacting admissions. Provide guidance on policy interpretation and process application; may serve in a leadership capacity in the Director’s absence, as needed.
• Supervise and support admissions staff, including hiring, onboarding, training, and performance management. Establish clear expectations, accountability measures, and consistent operational practices, while supporting staff development and engagement.
• Utilize Slate and institutional data to monitor application volume, processing timelines, and conversion activity across undergraduate and graduate pipelines. Compile and interpret data for internal and external reporting; use insights to inform operational decisions, improve processes, and support recruitment and enrollment strategies.
• Develop, implement, and monitor assigned budgets; support planning and appropriate allocation of resources in alignment with recruitment and operational priorities.
• Maintain collaborative relationships with internal and external partners to support undergraduate and graduate recruitment efforts and enhance the overall student experience from inquiry through enrollment.
• Ensure compliance with university, state, and federal regulations related to admissions and student records.
• Perform related duties based on departmental need. This job description can be changed at any time.

Competitive salary up to $72,704.00 annually based on experience

Requirements

About the Lindner Admissions Office The Lindner Admissions team is embedded within the Student Services Department in the Lindner College of Business. We are guided by the values of accountability, integrity, communication, and growth. The Admissions Office consists of two sub-teams that work collaboratively to support the student journey: Undergraduate Admissions and Graduate Admissions. Our vision is to lead an accessible, student-centered admissions experience that inspires confidence, empowers informed exploration, and connects prospective students with educational pathways that transform careers, communities, and lives. Through clear communication, equitable practices, and trusted partnership, we create meaningful connections between students' aspirations and the opportunities that help them achieve their full potential.