Associate Director, National Account Operations UHG - US Remote

Sanofi; New York (NY); Remote; USD 117,000 - 165,000; Full time

Job summary

A leading pharmaceutical company seeks an Associate Director for National Account Operations. This remote position focuses on operational strategy and excellence while coordinating efforts across various market access accounts. Ideal candidates will possess strong operational knowledge of the U.S. healthcare system and proven leadership in clinical settings.

Qualifications

• 5+ years of relevant experience in National Account Operations.
• Deep operational knowledge of U.S. payer systems.
• Strong technical proficiency in analytics and contract performance.

Responsibilities

• Ensure operational excellence and account implementation.
• Lead operational planning and execution for key Market Access accounts.
• Collaborate across teams to enhance Market Access operations.

Skills

Operational Excellence

Problem Solving

Collaborative Work

Technical Proficiency

Education

Bachelor’s degree

Advanced degree preferred

Job description

Associate Director, National Account Operations UHG - US Remote

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Associate Director, National Account Operations UHG - US Remote

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The Associate Director, National Account Operations is a key strategic and executional leader within the Market Access team, responsible for ensuring operational excellence, account implementation, gross-to-net management, and pull-through across assigned national accounts. This individual will serve as the cross-functional integrator between account leads, internal stakeholders, and external partners, enabling seamless execution of contracts, financial analysis, gross-to-net analytics, programs, and initiatives that support access, affordability, and patient delivery. This position is ideal for a collaborative, detail-oriented problem solver with deep operational knowledge of the U.S. healthcare system, including formulary operations, claims adjudication, specialty pharmacy networks, and contract performance tracking. Main Responsibilities include operational strategy and execution, cross-functional coordination, performance management and reporting, and process optimization and innovation. The role requires leading operational planning, execution, and performance tracking for key Market Access accounts including PBMs, GPOs, payers, and specialty distribution networks; translating negotiated contract terms and strategic access plans into executable operational workflows; partnering with internal stakeholders for readiness; serving as operational point-of-contact for Account Directors and cross-functional partners; ensuring flawless implementation of new agreements; facilitating operational reviews; establishing dashboards and reporting frameworks; collaborating with analytics teams; providing updates to senior leadership; continuously improving operational processes; and leading special projects focused on enhancing Market Access operations. Required qualifications include a Bachelor’s degree (advanced degree preferred), 5+ years of relevant experience, deep operational knowledge of U.S. payer systems, and strong technical proficiency. Travel up to 50% is expected. The company is committed to diversity, equity, and inclusion and offers a comprehensive benefits package.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Pharmaceutical Manufacturing

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