Associate Director, National Account Operations UHG - US Remote

卡湯晩; New York (NY); Remote; USD 213,000; Full time

Job summary

A leading healthcare company is seeking a Market Access Operations professional to lead planning and performance tracking for key accounts. This remote role focuses on enhancing customer satisfaction through operational improvements and involves collaboration with various stakeholders. The ideal candidate will have extensive experience in the pharmaceutical industry and a strong background in operational project management.

Benefits

Comprehensive health and wellbeing benefits

At least 14 weeks of gender-neutral parental leave

Opportunity for career advancement and growth

Qualifications

• 5+ years of experience in pharmaceutical or biotech Market Access, Trade & Channel, or Commercial Operations.
• Deep operational knowledge of U.S. payer systems, PBMs, GPOs, and specialty pharmacy distribution.

Responsibilities

• Lead operational planning and performance tracking for key Market Access accounts.
• Translate negotiated contract terms into executable operational workflows.
• Establish operational dashboards to monitor performance and inform business decisions.

Skills

Operational project management

Cross-functional leadership

Proficiency in Excel

Proficiency in PowerPoint

Education

Bachelor’s degree in Business, Health Administration, Supply Chain, or related field

Tools

CRM systems

Payer/contract tracking platforms

Business intelligence tools

Job description

Employer Industry: Healthcare

Why consider this job opportunity:
- Salary up to $212,333.33
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere within the U.S.
- Comprehensive health and wellbeing benefits, including high-quality healthcare and at least 14 weeks of gender-neutral parental leave
- Supportive and innovative work environment focused on transforming patient lives
- Engage in special projects aimed at enhancing Market Access operations

What to Expect (Job Responsibilities):
- Lead operational planning and performance tracking for key Market Access accounts, including PBMs, GPOs, and specialty distribution networks
- Translate negotiated contract terms into executable operational workflows and pull-through programs
- Serve as the operational point-of-contact for Account Directors and cross-functional partners
- Establish operational dashboards and reporting frameworks to monitor performance and inform business decisions
- Continuously improve operational processes and tools to enhance efficiency and customer satisfaction

What is Required (Qualifications):
- Bachelor’s degree required; degree in Business, Health Administration, Supply Chain, or related field preferred
- 5+ years of experience in pharmaceutical or biotech Market Access, Trade & Channel, or Commercial Operations
- Deep operational knowledge of U.S. payer systems, PBMs, GPOs, and specialty pharmacy distribution
- Proven track record of operational project management and cross-functional leadership
- Strong proficiency in Excel, PowerPoint, and project management platforms

How to Stand Out (Preferred Qualifications):
- Advanced degree (MBA, MPH, MHA) is a plus
- Familiarity with CRM systems, payer/contract tracking platforms, and business intelligence tools
- Experience with operational project management in a healthcare setting

#Healthcare #MarketAccess #RemoteWork #CareerGrowth #DiversityAndInclusion

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