Associate Director – Medical Operations

Jobtailor; Cambridge (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in Cambridge, MA is seeking a strategic Project Manager to drive Medical Affairs operations, end-to-end study support, and cross-functional alignment with CROs and internal teams.

The role focuses on planning budgets, dashboards, SOPs, and communications tools to enable rapid growth in a highly regulated pharmaceutical environment.

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• Minimum of 5 years of relevant operational experience in the pharmaceutical or biotech industry.
• Project management and resource planning/management experience; PMP or other project management certification is a plus.
• Minimum of 8 years of company sponsored study management experience within Clinical Operations or Medical Affairs or combination.
• Strong knowledge of and ability to implement Medical Affairs concepts and operational practices.
• Proven experience managing and interacting with medical affairs vendors.
• Ability to represent Medical Affairs project management activities with broader Project Management and cross-functional teams.
• Strong cross-functional collaboration skills.
• Proficiency in project management software and tools and Microsoft Office Suite; experience with Smartsheet.
• Excellent written, verbal, and communication skills.
• Ability to work independently, prioritize complex information, and problem solve.
• Ability to thrive in a fast-paced environment, handle multiple activities, prioritize, and pivot as necessary.
• Ability to travel 10–20%

Responsibilities

• Provide strategic project management support across Medical Affairs and cross-functionally.
• Manage Company Sponsored Phase 4 study operations end to end, including CRO oversight and cross-functional alignment.
• Operationalize Medical Affairs planning, including budget planning with Medical Directors.
• Support congress planning, reports, and congress-specific training materials.
• Maintain Medical Affairs SharePoint databases, budgets, medical resources, and departmental report repositories.
• Create project timelines, monitor strategic project progress, and ensure deliverables are completed on time and within budget.
• Support advisory boards, publications, and congress meetings.
• Lead development of the monthly Medical Affairs dashboard.
• Maintain calendars of program, congress, and internal meetings.
• Plan, implement, and maintain departmental platforms.
• Maintain quarterly business updates and support preparation for Executive Leadership Team and Senior Leadership Team presentations.
• Author and maintain Medical Affairs operating processes and SOPs, ensuring audit- and launch-readiness.
• Build operating processes and systems in a fast-moving, high-growth environment.
• Establish process improvements, incorporate new technologies, and develop communication tools for cross-functional partners.
• Support publication processes and create materials for internal meetings using PowerPoint, Smartsheet, and other tools

Skills

Project Management

Resource Planning

Study Management

Medical Affairs Concepts

Process Improvement

Budget Planning

SOP Development

Audit Readiness

Publication Processes

Timeline Creation

Education

Bachelor's degree

Advanced degree

Tools

Microsoft Office Suite

Smartsheet

SharePoint

Project Management Software

Job description

• Provide strategic project management support across Medical Affairs and cross-functionally
• Manage Company Sponsored Phase 4 study operations end to end, including CRO oversight and cross-functional alignment
• Operationalize Medical Affairs planning, including budget planning with Medical Directors
• Support congress planning, reports, and congress-specific training materials
• Maintain Medical Affairs SharePoint databases, budgets, medical resources, and departmental report repositories
• Create project timelines, monitor strategic project progress, and ensure deliverables are completed on time and within budget
• Support advisory boards, publications, and congress meetings
• Lead development of the monthly Medical Affairs dashboard
• Maintain calendars of program, congress, and internal meetings
• Plan, implement, and maintain departmental platforms
• Maintain quarterly business updates and support preparation for Executive Leadership Team and Senior Leadership Team presentations
• Author and maintain Medical Affairs operating processes and SOPs, ensuring audit- and launch-readiness
• Build operating processes and systems in a fast-moving, high-growth environment
• Establish process improvements, incorporate new technologies, and develop communication tools for cross-functional partners
• Support publication processes and create materials for internal meetings using PowerPoint, Smartsheet, and other tools

Requirements

• Bachelor’s degree required; advanced degree preferred
• Minimum of 5 years of relevant operational experience in the pharmaceutical or biotech industry
• Project management and resource planning/management experience; PMP or other project management certification is a plus
• Minimum of 8 years of company sponsored study management experience within Clinical Operations or Medical Affairs or combination
• Strong knowledge of and ability to implement Medical Affairs concepts and operational practices
• Proven experience managing and interacting with medical affairs vendors
• Ability to represent Medical Affairs project management activities with broader Project Management and cross-functional teams
• Strong cross-functional collaboration skills
• Proficiency in project management software and tools and Microsoft Office Suite; experience with Smartsheet
• Excellent written, verbal, and communication skills
• Ability to work independently, prioritize complex information, and problem solve
• Ability to thrive in a fast-paced environment, handle multiple activities, prioritize, and pivot as necessary
• Ability to travel 10–20%

Core Competencies

Demonstrates expertise in strategic project management within Medical Affairs, including end-to-end study operations, budget planning, and cross-functional collaboration. Proficient in developing and maintaining operating processes, dashboards, and communication tools to support high-growth environments.

Highest-signal resume keywords

• Project Management
• Medical Affairs Operations
• CRO Oversight
• Cross-Functional Collaboration
• PMP Certification

ATS Optimization Keywords

Hard Skills

• Project Management
• Resource Planning
• Study Management
• Medical Affairs Concepts
• Process Improvement
• Budget Planning
• SOP Development
• Audit Readiness
• Publication Processes
• Timeline Creation

Soft Skills

• Excellent Communication Skills
• Problem Solving
• Independent Work
• Prioritization
• Adaptability

Certifications & Qualifications

• PMP Certification

Industry Keywords

• Pharmaceutical Industry
• Biotech Industry
• Clinical Operations
• Medical Affairs
• Vendor Management

Tools & Technologies

• Microsoft Office Suite
• Smartsheet
• SharePoint
• Project Management Software