Associate Director Marketing Operations & Launch Excellence

Moonlaketx; Miami (FL); On-site; USD 150,000 - 190,000; Full time

Job summary

MoonLake is seeking an Associate Director, Marketing Operations & Launch Excellence to own the integrated launch and readiness plan for BLA through launch. You will align marketing with cross-functional partners across Market Access, Medical, Sales, and Regulatory to ensure critical milestones are met and governance is transparent.

You will lead launch readiness reviews, chair cross-functional sub-teams, manage risks and dependencies, and oversee budget processes, contracts, and congress/event

Qualifications

• Bachelor's degree required.
• Advanced degree (MSc, MBA, PhD, PharmD, or MD) preferred.
• 5 years of pharmaceutical/biotech experience, with a mix of Marketing and Marketing/Commercial Operations experience.
• Direct experience with at least one product launch in a marketing or operations role.
• Experience managing MLR and leading large cross-functional meetings.

Responsibilities

• Own the integrated launch and readiness plan from BLA through launch, aligning Marketing with cross-functional teams to meet milestones.
• Build and maintain a governance framework and master tracker with transparent timelines, accountabilities, dependencies, and risks.
• Lead launch readiness reviews and cross-functional sub-teams, drive decisions, escalate risks, and assign owners for open items.
• Proactively identify cross-functional risks, bottlenecks, and dependencies; manage resource and capacity planning.
• Provide clear, consolidated status reporting to senior leadership on launch readiness, risks, and mitigation plans.
• Oversee in-market execution tracking, PRC/MLR governance, budget processes, purchase orders, and contract workflows.

Education

Bachelor's degree

Advanced degree

Job description

Job Purpose

The Associate Director, Marketing Operations & Launch Excellence will own the integrated launch and readiness plan, aligning marketing and cross-functional partners to ensure critical milestones are achieved from BLA through launch. This individual will drive governance and cross-functional execution through a clear tracking system, ensuring timelines, accountabilities, and dependencies are transparent and actively managed. This role will also lead launch readiness meetings and sub-teams, serving as the operational backbone that keeps the organization coordinated and on track through launch. This individual will report to the Vice President, Marketing.

Major Accountabilities

• Pre-launch:
• Integrated launch plan ownership: Own the integrated launch and readiness plan, aligning Marketing with Market Access, Medical, Sales, and Regulatory etc to ensure critical milestones are achieved from BLA through launch
• Governance & tracking: Build and maintain a clear governance framework and master tracker, ensuring transparent timelines, accountabilities, dependencies, and risks across all launch workstreams
• Launch readiness reviews: Lead recurring launch readiness meetings and cross-functional sub-teams, driving decisions, escalating risks, and ensuring accountable owners are identified for every open item
• Risk & dependency management: Proactively identify cross-functional risks, bottlenecks, and dependencies
• Resource & capacity planning: Partner with Marketing leadership to ensure adequate resourcing, sequencing, and prioritization of launch-critical workstreams
• Executive reporting: Provide clear, consolidated status reporting and escalation to senior leadership on launch readiness, risks, and mitigation plans
• Post-launch
• In-market execution tracking: Continue governance and tracking discipline through early in-market execution, ensuring post-launch workstreams stay on track
• PRC/MLR governance: Oversee MLR process and governance, ensuring efficient, compliant, and timely review and approval of marketing materials
• Budget & contract management: Manage marketing budget processes, purchase orders, and contract workflows, ensuring fiscal discipline and transparent reporting
• Congress & event logistics: Oversee planning and operational logistics for commercial congress presence and marketing events
• Print & fulfillment: Manage printing, fulfillment, and distribution processes for field and promotional materials
• Speaker bureau operations: Oversee speaker bureau operations — including speaker contracting ensuring programs run efficiently and within regulatory and legal guidelines

Your profile

Job Requirements

Education:

• Bachelor’s degree required
• Advanced degree (MSc, MBA, PhD, PharmD, or MD) preferred.

Experience:

• 5 years of pharmaceutical/biotech experience, with a mix of Marketing and Marketing/Commercial Operations experience
• Direct experience with at least one product launch in a marketing or operations role
• Experience managing MLR and leading large cross-functional meetings

Skills/knowledge/behavioural competencies:

• Strong process design and governance skills
• Project management rigor — comfort managing complex, multi-workstream timelines with many interdependencies and stakeholders
• High attention to detail and organizational rigor

Why us?

An exciting job opportunity awaits you!

MoonLake is a dynamic and innovative company pushing the boundaries of possibility, and we are looking for passionate individuals to join our stellar team.

What we offer:

• Learning Environment: An opportunity to learn and grow alongside experienced professionals in a supportive and innovative biotech environment.
• Impactful Work: Contribute to ground-breaking projects that have the potential to transform global healthcare.
• Flexibility and Balance: Enjoy a healthy work-life balance while making meaningful contributions to our team.
• Career Growth: A clear path for career progression, with the chance to take on more responsibilities as you develop your skills.