Associate Director, Maintenance and Reliability Engineering

HelloFresh; Town of Newark (WI); On-site; USD 104,000 - 126,000; Full time

Benefits offered by this job

401K match

Generous PTO

Health and wellness benefits

HelloFresh meal-plan discounts

Employee Resource Groups

Inclusive, dynamic work environment

Job summary

HelloFresh is seeking an Associate Director, Reliability (MRE) to lead a team of reliability engineers, planners, CMMS, and quality/industrial SMEs across US sites. You will own life-cycle maintenance projects, drive reliability improvements, and set the operations roadmap for efficiency in fulfillment centers.

You will oversee projects, implement RCM/RCA/FMEA, coach staff, manage vendors, and ensure safety and regulatory compliance while shaping a fast-paced, startup-like culture within a

Qualifications

• 10+ yearsExperience managing facilities maintenance/operations and reliability in Food/Beverage/Perishables/Distribution.
• Bachelor’s degree preferred in Mechanical or Electrical engineering.
• Spend most time on shop floor working directly with staff at all levels.
• High integrity and ethics with strong follow-through.
• Excitement for startup environment with ambiguity and change.
• Effective communication across employees, direct reports, cross-functional teams, and leadership.
• Knowledge of OSHA regulations; OSHA certification a plus.
• Experience with mechanical, electrical, automation, and refrigeration systems.
• Ability to read blueprints, manuals, and schematics.
• Willingness to work in cold environments; weekends/nights.

Responsibilities

• Oversee MRE-related projects across electrical, refrigeration, building, and grounds.
• Implement Reliability-Centered Maintenance (RCM), RCA, and FMEA to reduce downtime.
• Motivate, coach, and inspire a team of specialists on the shop floor.
• Manage outside vendors and life cycle repairs/replacements.
• Ensure maintenance regulations are followed.
• Maintain a current list of contractors for emergency repairs.
• Identify problems and brainstorm improvement ideas for fulfillment centers.

Skills

Leadership

Communication

Problem-solving

Agility

Decision making

Customer focus

Education

Bachelor’s degree in Mechanical/Electrical Engineering

Tools

CMMS

Job description

Associate Director, Reliability (MRE)

As the Associate Director, Reliability (MRE), you will oversee the team of reliability engineers, the reliability planner/scheduler, CMMS systems, Quality Engineering, and industrial SMEs in refrigeration, kitchen equipment, and other critical utilities. You’ll also take direct ownership ofall life-cycle maintenance projects across US sites — including utility expansion/modification, new equipment installation (in coordination with engineering), and refrigeration system projects.You’ll lead hands-on, engaging, motivating, and coaching your team members directly.Partnering with M&RE senior leadership, you’ll define, develop, and deliver the facilitiesmaintenance roadmap and set the standard for operational efficiency at your fulfillment center.

You will…

• Oversee MRE-related projects, including facilities maintenance across electrical,refrigeration, building, and grounds
• Asset Performance: Implement Reliability-Centered Maintenance (RCM), root causeanalysis (RCA), and failure mode and effects analysis (FMEA) to reduce downtime.
• Motivate, engage, coach, and inspire a team of specialists — building a positive teamdynamic that encourages feedback and drives change from within
• Manage outside vendors and facilitate planned and unplanned Life cyclerepairs/replacements
• Ensure maintenance regulations are followed
• Maintain a current list of contractors to ensure emergency repairs are handledpromptly
• Identify problems and brainstorm improvement ideas for the fulfillment center/s

You are…

• Customer Centric: You’re passionate about delivering on commitments to yourcustomers
• Bold: You have passion and grit; you’re not afraid to give feedback to your team andyour manager
• Agile: You roll with the punches, adapt quickly to change, and deliver results in a fast-paced, autonomous environment
• Decisive: You know when making a decision is as important as the time it takes tomake it
• Problem-solver: You know there’s no one-size-fits-all approach; you think outsidethe box and enjoy deep-diving issues to find solutions

You have…

• 10+ years’ experience managing facilities maintenance/operations and reliabilitywithin the Food/Beverage/Perishables/Distribution industry
• Bachelor’s degree is preferred, in Mechanical, Electrical, or another relatedengineering field
• Interested in spending most of your time on the shop floor, working directly with alllevels of staff
• High level of integrity and ethics with excellent follow-through
• Excitement for working in a start-up environment with high ambiguity and change
• Effective communication skills across employees, direct reports, cross-functionalteams, and senior leadership
• Well-versed in OSHA regulations and compliance; OSHA certification a plus
• Exposure to mechanical, electrical, automation, and refrigeration systems
• Ability to read and interpret blueprints, manuals, and schematics
• Comfortable working in cold environments (some areas as low as 0°F)
• Flexibility to work weekends, holidays, and/or nights

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Texas Pay Range

$103,950—$126,000 USD

Newark, NJ Pay Range

$119,700—$145,000 USD