Associate Director, Information Systems

Amgen SA; Washington (District of Columbia); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Retirement plan

Stock-based incentives

Flexible work model

Comprehensive benefits

Job summary

Amgen seeks an Associate Director, Information Systems to lead strategy, delivery, and evolution of a portfolio supporting Commercial Operations, including Pricing Intelligence and AI capabilities. You will partner with business leaders, engineering teams, and product teams to define strategic roadmaps and deliver scalable technology solutions.

The role requires translating business goals into technology capabilities, leading multiple Agile teams, and driving data-driven decisions to enable

Qualifications

• Doctorate, Master’s, Bachelor’s, or Associate degree with 3+ years of Information Systems leadership experience.
• Experience managing people and leading teams, projects, or programs.
• Strong knowledge of data and analytics platforms and modern data technologies.
• Experience in SAFe/Agile product delivery and cross-functional collaboration.

Responsibilities

• Lead agile teams delivering pricing and AI-enabled products.
• Define product roadmaps and investment priorities for the portfolio.
• Partner with business leaders, engineers, and architects to align priorities.
• Drive PI planning, backlog refinement, sprint planning, and releases.
• Establish and monitor OKRs and delivery metrics (predictability, flow, adoption).
• Apply data-driven decision making and AI initiatives to improve processes.

Skills

Leadership

Agile practices

Stakeholder management

Strategic thinking

Cross-functional teamwork

Education

Doctorate degree

Master's degree

Bachelor's degree

Associate's degree

High school diploma

Tools

Databricks

Python

SQL

Apache Spark

Cloud architecture

Data pipelines

Job description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Associate Director, Information Systems

What you will do

Let’s do this. Let’s change the world. In this vital role, you will serve as the technology leader responsible for the strategy, delivery, and continuous evolution of a portfolio of products supporting Amgen's Value and Access organization, including Coverage Pricing Intelligence, CapAI, and Pricing capabilities. You will partner closely with business leaders, engineering teams, architects, and product teams to define strategic roadmaps and deliver scalable technology solutions that enable Commercial Operations and accelerate business outcomes.

The primary objective of this role is to translate business strategy into innovative technology capabilities while ensuring delivery excellence, operational stability, and measurable business value. You will lead multiple cross-functional Agile teams, drive innovation, strengthen partnerships across business and technology organizations, and continuously evolve products that support Amgen's digital transformation.

Responsibilities:

• Serve as the technology leader for agile teams supporting Coverage Pricing Intelligence, CapAI, and Pricing capabilities, ensuring delivery aligns with business strategy, product vision, and organizational priorities.
• Define, own, and execute the strategic product roadmap and investment priorities for the product portfolio by translating business objectives into prioritized capabilities, release plans, and measurable business outcomes.
• Build strong partnerships with business leaders, engineering teams, enterprise architects, and cross-functional stakeholders to align priorities and deliver scalable, sustainable technology solutions.
• Lead product execution by driving PI Planning, backlog refinement, sprint planning, release planning, and dependency management to ensure successful delivery against committed objectives.
• Establish and monitor OKRs and delivery performance metrics, including predictability, flow, productivity, Spec-Driven Development (SDD), product adoption, operational health, and business value realization.
• Apply data-driven decision making to prioritize investments, measure product performance, identify improvement opportunities, and continuously enhance product capabilities and customer experience.
• Drive AI and advanced analytics initiatives by identifying opportunities to leverage modern data platforms, machine learning, Generative AI, and emerging technologies to improve business processes and accelerate decision making.
• Provide leadership for platform operations, including production support, incident management - Live Narrative adoption & root cause analysis, timely closure of corrective actions, and continuous operational improvements.
• Collaborate with engineering teams to deliver scalable cloud-based data and AI solutions that are secure, resilient, and aligned with enterprise architecture, data governance, and compliance standards.
• Lead, coach, and develop cross-functional team members while fostering a collaborative, high-performing culture focused on continuous learning, accountability, and customer value.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a collaborative technology and product leader with the following qualifications.

Basic Qualifications:

Doctorate degree and 3 years of Information Systems experience

OR

Master’s degree and 7 years of Information Systems experience

OR

Bachelor’s degree and 9 years of Information Systems experience

OR

Associate’s degree and 12 years of Information Systems experience

OR

High school diploma / GED and 14 years of Information Systems experience

In addition to meeting at least one of the above requirements, you must have a minimum of 3 years’ experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above.

Preferred Qualifications:

• Experience leading enterprise technology products or platforms supporting analytics, pricing, commercial operations, business intelligence, or AI-enabled business capabilities.
• Strong technical understanding of modern data and analytics platforms, including Databricks, Python, SQL, Apache Spark, cloud-native data engineering architectures, and scalable data pipelines.
• Experience delivering scalable cloud-based technology solutions on AWS, including analytics platforms, data pipelines, machine learning workloads, application security, and operational monitoring.
• Experience delivering data science, machine learning, and AI-powered products from concept through production deployment, business adoption, and continuous improvement.
• Understanding of Generative AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), AI agents, prompt engineering, model orchestration, evaluation frameworks, and responsible AI practices.
• Experience managing the complete product lifecycle, including product strategy, roadmap development, prioritization, delivery, platform operations, adoption, and continuous improvement.
• Demonstrated ability to translate complex technical concepts into product strategies, investment recommendations, and measurable business outcomes for technical and non-technical stakeholders.
• Experience leading multidisciplinary product teams consisting of Product Owners, Data Engineers, Software Engineers, Data Scientists, Machine Learning Engineers, Architects, Business Analysts, and Quality Engineers.
• Strong understanding of enterprise data architecture, governance, security, privacy, and regulatory requirements, preferably within the pharmaceutical, healthcare, life sciences, or another highly regulated industry.
• Technical fluency to evaluate solution designs, guide architectural decisions, identify delivery risks, and effectively partner with engineering organizations without requiring day-to-day hands-on software development.
• Proven ability to influence business and technology stakeholders, build trusted partnerships, and drive alignment across cross-functional teams.
• Experience working in Agile product organizations using SAFe methodologies and driving continuous improvement across product delivery teams.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.