Associate Director, Global Operations

SupportFinity™; Palo Alto (CA); On-site; USD 120,038 - 153,486; Full time

Job summary

SupportFinity™ is seeking an Associate Director, Global Operations to lead and improve global hiring, training, and HR processes. This role manages annual project planning for the Transformation Program recruitment and serves as the risk management lead.

The ideal candidate will hold a Bachelor’s degree with five years of relevant experience, possess strong communication and project management skills, and be comfortable with technology and data management.

Compensation ranges from $120,038 to $153,486 per year, plus a comprehensive benefits package.

Qualifications

• Bachelor’s degree and five years of relevant experience or a combination of education and experience.
• Demonstrated experience managing projects, including planning, scheduling, tracking and budgeting.
• Strong communication skills to educate internal and external audiences.

Responsibilities

• Collaborate with the Director of Global Operations to strengthen team culture and routines.
• Manage and optimize hiring processes for global hires in partnership with Global HR.
• Lead planning and execution of the annual Transformation Program recruitment.
• Oversee risk management relationships for international operations.
• Support in ensuring program execution aligns with strategy and budget.

Skills

Project management skills

Strong communication skills

Analytical skills

Technology and data management

Education

Bachelor's degree

Job description

About Stanford Seed

Stanford Seed is a Stanford Graduate School of Business‑led initiative working to end the cycle of global poverty. We partner with entrepreneurs in emerging markets to build thriving enterprises that transform lives, making a positive impact on people, organizations and the planet. Seed believes that small and medium‑sized enterprises (SMEs) are the long‑term engine of shared economic prosperity. That’s why we provide business development programs and long‑term support to fuel their growth and scale their success. To date, participants of the Seed Transformation Program have raised over $2.8 billion in capital for their businesses, contributed $2.1 billion to their local economies and created approximately 434,000 direct and indirect jobs.

Associate Director, Global Operations

The global operations team manages offices in Sub‑Saharan Africa, India and Indonesia, and partners with Stanford GSB Faculty to deliver business development programs to roughly 1,000 CEOs/founders each year. The Associate Director will lead and drive efforts to continuously improve Seed’s global hiring, training and HR processes, manage annual project planning and execution for recruitment of participants for the flagship Transformation Program, review contract documents, guide budgeting, and serve as Seed’s risk management lead. The role reports directly to Seed’s Global Director and works closely with Global HR, Risk Management, and teams at the GSB and in South Asia, Indonesia, East, West and Southern Africa.

Primary Responsibilities

• Collaborate with the Director of Global Operations to strengthen team culture and routines to maximize impact of Seed programs worldwide.
• Manage and optimize hiring processes for all global hires in partnership with Global HR and regional teams; lead onboarding, training, development and offboarding processes and support the annual global compensation process.
• Lead planning and execution of the annual Transformation Program recruitment and admissions process for Africa and South Asia; for new regions, develop, project‑manage and implement the admissions process end‑to‑end.
• Oversee risk management relationships for international operations and review or draft contracts for which Seed Global Operations is accountable.
• Support Seed Global Operations and Finance in ensuring program execution aligns with strategy and budget.

Qualifications

• Bachelor’s degree and five years of relevant experience or a combination of education and experience.
• Demonstrated experience managing projects, including planning, scheduling, tracking and budgeting.
• Strong communication skills to educate internal and external audiences.
• Strong analytical skills to review and assess complex financial information; experience building and maintaining spreadsheets.
• Comfort with technology and data management.

Preferred Requirements

• Experience in Human Resources and/or working in an international organization.
• Functional experience in operations, contract management or project/team management.
• Experience in international development, education or business.

Compensation and Benefits

The expected pay range for this position is $120,038 to $153,486 per year. Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage reasonably expected for a position upon hire. The pay offered to a selected candidate will be determined based on the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

Base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( https://cardinalatwork.stanford.edu/benefits-rewards ) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Equal Opportunity Employment

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form. Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by law.