Associate Director for Medical Student Financial Aid

Virginia Polytechnic Institute and State University (VT); Roanoke (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

Virginia Tech Carilion School of Medicine is seeking an Associate Director for Medical Student Financial Aid to lead financial aid programs and student financial wellness initiatives for VTCSOM students in Roanoke, with travel to Blacksburg as needed.

The role requires expertise in educational financing, loan repayment strategies, and program compliance, offering strategic oversight across federal, institutional, and health professions aid.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Experience delivering student-centered service in financial aid.
• Ability to interpret complex financial aid policies.
• Strong written, verbal, and presentation skills.
• Analytical and capable of managing multiple priorities.

Responsibilities

• Lead administration of federal, institutional, and health professions aid programs.
• Provide financial wellness education and holistic advising to medical students.
• Ensure compliance with federal, state, university, and LCME standards.
• Collaborate with leadership, faculty, and staff to support recruitment and progression.

Skills

Customer service

Communication skills

Analytical ability

Organizational skills

Problem solving

Independent work

Team collaboration

Presentation skills

Education

Bachelor's degree

Higher education/finance background

Tools

Banner

Slate

PowerFAIDS

Job description

Job Description

The Associate Director for Medical Student Financial Aid serves as the primary financial aid administrator and financial wellness leader supporting students enrolled at the Virginia Tech Carilion School of Medicine (VTCSOM). Reporting jointly to the Vice Dean of the Virginia Tech Carilion School of Medicine and the Associate Vice Provost for University Scholarships and Financial Aid, this position provides strategic leadership in the administration of financial aid programs while advancing student financial success through personalized advising, financial wellness education, operational excellence, and collaborative partnerships.

The Associate Director serves as the Virginia Tech Carilion School of Medicine's recognized subject matter expert in medical student financial aid, educational financing, physician debt management, loan repayment strategies, and financial wellness. The position provides strategic leadership in the administration of federal, institutional, scholarship, and health professions financial aid programs while ensuring compliance with applicable federal, state, university, and accrediting agency regulations.

Working collaboratively with medical school and university leadership, faculty, and staff, the Associate Director develops and implements financial aid and scholarship strategies that support recruitment, enrollment, persistence, graduation, successful transition to residency, and long-term financial well-being for future physicians. Through holistic financial counseling from admission through repayment, the Associate Director empowers students to make informed financial decisions throughout their medical education and beyond. The position also actively supports VTCSOM's pathway and pipeline initiatives by providing financial aid outreach, financial education, and advising to prospective students and program participants, helping reduce financial barriers and promote access to medical education.

The Associate Director advances the financial aid best practices and student financial assistance benchmarks established by the Association of American Medical Colleges (AAMC) while supporting the Virginia Tech Carilion School of Medicine's continued compliance with Liaison Committee on Medical Education (LCME) accreditation standards. The successful candidate demonstrates a commitment to student-centered service, innovation, continuous improvement, and exemplary stewardship of federal, state, institutional, and health professions financial aid programs.

This position is based at the Virginia Tech Carilion School of Medicine in Roanoke, Virginia, with regular collaboration and travel to the Blacksburg campus. As a member of the University Scholarships and Financial Aid leadership team, the Associate Director also provides guidance and expertise for graduate and professional student financial aid initiatives across the university.

Required Qualifications

• Bachelor's degree in Higher Education, Business, Finance, Public Administration, or a related field, or an equivalent combination of education and experience.
• Demonstrated experience providing exceptional customer or student-centered service.
• Excellent written, verbal, interpersonal, and presentation skills.
• Ability to interpret, apply, and communicate complex financial aid regulations and policies.
• Demonstrated analytical, organizational, and problem-solving abilities.
• Ability to manage multiple priorities while exercising sound judgment.
• Ability to work independently while contributing effectively within a collaborative team environment.

Preferred Qualifications

• Master's degree in Higher Education, Business Administration, Finance, Public Administration, or a related field.
• Experience administering graduate or professional student financial aid.
• Experience with federal student aid, HRSA, and other health professions funding programs.
• Experience providing financial counseling or financial wellness programming.
• Certified Financial Planner (CFP) or other financial counseling credential.
• Experience using Banner, Slate, PowerFAIDS, or comparable enterprise systems.
• Experience with data analytics, reporting tools, business intelligence platforms, or process improvement methodologies.
• Experience leveraging technology or automation to improve operational effectiveness.
• Knowledge of LCME accreditation standards and AAMC financial aid best practices.

Pay Band

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Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

Salary commensurate with experience, a budget max of $90,000

Hours per week

40+

Review Date

August 24, 2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Devin Henry at [e-mail] during regular business hours at least 10 business days prior to the event.