Associate Director – Enterprise Print Management (EPM)

Humana; United States; Remote; USD 126,000 - 174,000; Full time

Job summary

A leading health insurance company is seeking an Associate Director of Enterprise Print Management to lead a high-performing team and manage print production operations. This role involves overseeing supplier negotiations, fostering relationships, and developing sourcing strategies. The ideal candidate will have extensive experience in print production and strong leadership skills. This position is remote with some required travel.

Benefits

Medical, dental, and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Short-term and long-term disability

Life insurance

Qualifications

• Bachelor's Degree or equivalent professional experience.
• Minimum of 10 years’ experience in print production, fulfillment, supplier management or related field.
• Proven expertise in Print, Direct Mail, Fulfillment and Paper.
• Demonstrated leadership experience managing teams and driving performance.
• Exceptional written and verbal communication skills, with the ability to present to executive-level audiences and influence stakeholders.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Solid financial and business acumen.
• Experience in supplier diversity, ethical sourcing, environmental initiatives and regulatory compliance.
• Advance proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
• Ability to lead cross-functional teams, motivate stakeholders and meet project deadlines.
• Commitment to mentoring and developing staff.
• Ability and willingness to quickly learn new skills.
• Collaborative mindset with a focus on Enterprise-wide alignment.

Responsibilities

• Oversee team managing daily print production operations across Enterprise programs.
• Lead and manage team through all sourcing activities – including RFI/RFP development and execution.
• Manage and nurture Humana’s established Enterprise paper program.
• Leverage internal and external resources and suppliers to deliver results.
• Drive continuous improvement of print production processes.
• Promote alignment across business partners and suppliers.
• Develop and manage multi-year sourcing strategies focused on cost savings.
• Promote EPM adoption across internal business areas.
• Integrate processes across business units, operations, procurement, logistics and external suppliers.
• Contribute to departmental strategies and goals.
• Support budget planning and forecasting through data analysis.
• Contribute to establishing departmental guidelines and SOPs.
• Represent Humana and EPM in professional forums.
• Train and mentor team.

Job description

Become a part of our caring community and help us put health first
The Associate Director of Enterprise Print Management will report to the Director of Enterprise Print Management and lead a high-performing team of Print Production professionals in delivering timely, cost-effective printed communications that align with departmental and Enterprise objectives. This role requires the ability to assess and guide Enterprise-wide print requests, ensuring consistent execution against organizational standards. The Associate Director will foster strong relationships across internal and external stakeholders, oversee supplier negotiations and cultivate strategic partnerships. Acting as a trusted advisor to key business leaders, this role will collaborate closely with the Director of EPM to drive Enterprise-wide value and innovation in Print Management.

• Oversee team managing daily print production operations across Enterprise programs

• Lead and manage team through all sourcing activities – including RFI/RFP development and execution

• Manage and nurture Humana’s established Enterprise paper program, working closely with paper mills, brokers and print vendors to ensure alignment across all parties

• Leverage internal and external resources and suppliers to deliver results in the most efficient and cost-effective way

• Drive continuous improvement of print production processes and establish key performance metrics to regularly measure performance against goals

• Promote alignment across business partners and suppliers by understanding and communicating needs and requirements

• Develop and manage multi-year sourcing strategies focused on cost savings and supplier innovation

• Promote EPM adoption across internal business areas by building strong partnerships and demonstrating value to internal business partners

• Integrate processes across business units, operations, procurement, logistics and external suppliers

• Contribute to departmental strategies and goals, while ensuring team understands overall EPM and Enterprise objectives

• Support budget planning and forecasting through data analysis and interpretation

• Contribute to establishing and maintaining departmental guidelines and SOPs

• Represent Humana and EPM in professional and industry forums to benchmark Humana with other leading companies

• Train and mentor team, promote development to foster print knowledge and expertise

Use your skills to make an impact

Required Qualifications

• Bachelor's Degree or equivalent professional experience

• Minimum of 10 years’ experience in print production, fulfillment, supplier management or related field

• Proven expertise in Print, Direct Mail, Fulfillment and Paper

• Demonstrated leadership experience managing teams and driving performance

• Exceptional written and verbal communication skills, with the ability to present to executive-level audiences and influence stakeholders

• Strong analytical skills with the ability to interpret complex data and provide actionable insights

• Solid financial and business acumen

• Experience in supplier diversity, ethical sourcing, environmental initiatives and regulatory compliance

• Advance proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)

• Ability to lead cross-functional teams, motivate stakeholders and meet project deadlines

• Commitment to mentoring and developing staff

• Ability and willingness to quickly learn new skills

• Collaborative mindset with a focus on Enterprise-wide alignment

Preferred Qualifications

• Intermediate to advanced proficiency of Microsoft Excel including modeling and development of macros

• Experience in working for a large-scale, multi-layered health and wellbeing organization

• Experience in working with logistics partners such as UPS, FedEx, and USPS

• Excellent analytical skills with the ability to research and make efficient use of resources to achieve effective business results

• Ability to manage multiple projects simultaneously in a timely and professional manner

• Ability to transfer lessons learned into new, improved processes

• Solid understanding of financial & accounting principles

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$126,300 - $173,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 10-09-2025
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.