Associate Director, Enrollment

Year Up United; Salt Lake City (UT); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Comprehensive healthcare options

401(k) match

Job summary

Year Up United is seeking an Associate Director of Enrollment to lead admissions strategy, interview prospective students, and manage enrollment data to meet annual targets. The role emphasizes relationship building, public speaking, and collaboration with college partners to strengthen student onboarding and success within diverse communities.

The position requires strong communication skills, experience in enrollment, and a commitment to Year Up’s mission.

Qualifications

• 4-7 years of professional enrollment experience preferred.
• Experience with college recruitment, admissions, or enrollment.
• Ability to engage a diverse student population with strong public speaking.

Responsibilities

• Spearhead admissions strategy and data tracking systems.
• Lead 20-25 weekly interviews across programs and geographies.
• Conduct interviews and psychosocial assessments of prospective students.
• Collaborate across teams to align onboarding and acceptance.
• Manage admissions calendar and provide excellent customer service.

Skills

Public speaking

Relationship building

Communication

Data management

Project coordination

Attention to detail

Tools

Microsoft Word

PowerPoint

Outlook

Excel

Job description

Overview

Reporting to the Director, Enrollment, the Associate Director, Enrollment will be responsible for ensuring that the division meets its student enrollment goals each year. You will manage enrollment processes and strategy and steward interested applicants into our admissions process who are strongly aligned with our programmatic outcomes.

To be successful in this role, you will thrive in a fast-paced, dynamic organization where you can leverage your relationship building and public speaking skills to draw highly qualified prospective students to the Year Up program. You will participate actively in applications, assessments, selection, and database management with a keen eye for opportunities to improve quality and efficiency of the Year Up admissions process through implementation and maintenance of systems. The ideal candidate will be detail-oriented, possess superior communication skills, skilled at relationship building, familiar with the local community, and enthusiastic about Year Up’s mission.

The Associate Director of Enrollment will also have the opportunity to interact with students as a mentor, group facilitator, and advocate in building a positive educational environment.

Key Responsibilities

Interviewing & Student Assessment

• Spearhead the building and execution of the admissions strategy and refine systems for admissions and applicant data tracking
• Lead and manage high volume of interviews ranging from 20-25 weekly across multiple programs, models, and geographies
• Conduct one-on-one interviews and psychosocial assessments with prospective students as part of the enrollment process
• Drive collaboration and communication across divisional teams to ensure alignment with with student acceptance and onboarding
• Create and manage the admissions calendar and ensure the implementation of all associated steps
• Provide excellent customer service to every prospective student via phone and in-person
• Other duties as assigned
• Work closely with the Inquiry Response to team to ensure strategic alignment and pipeline updates
• Other duties as assigned

Student Account Management

• Create and lead the onboarding event strategy and management including onboarding meetings, pre-orientation, and orientation
• Shape strategy and develop systems for executing divisional engagement strategy
• Manage a portfolio of accepted students from acceptance to enrollment; Responsible for onboarding of accepted students to meet enrollment targets track specialty
• Facilitate student on-boarding and enrollment including outreach and onboarding events leading up to orientation
• Drive cross-division collaboration with other Associate Directors to ensure alignment with engagement strategy
• Other duties as assigned

Database & Document Management

• Analyze and manage data to design and produce regular reports that track, document and measure recruitment & admissions progress; make appropriate recommendations for future initiatives based on program needs
• Enter data, manage reports and ensure data integrity within Year Up’s national database (Salesforce.com)
• Develop proficiency in Salesforce.com report generation and usage to track recruitment statistics and inform improvements to the recruitment process
• Track the weekly progress towards admissions & recruitment-related goals
• Ensure proper usage of Year Up database and systems to ensure the most efficient storage of information and utilization of data

College Liaison (as applicable – will depend on individual site)

• Serve as a conduit between the college enrollment and financial aid office and program staff
• Manage day-to-day relationship(s) with the college partner ’s administration (enrollment management, admissions, financial aid, operations, etc.) to oversee on-campus recruitment and ensure that enrollment and financial aid information is up-to-date
• Ensure that all of the college partner’s enrollment objectives are integrated into PTC project plans, data collection, and outcomes measurement

Site Team/Learning Community Member

• Serve as a coach/mentor for a small number of current students
• Join and sometimes facilitate weekly group sessions with students
• Participate in staff meetings and trainings

Qualifications

• At least 4-7 years of professional experience preferred
• Experience in the college recruitment, admissions and/or enrollment field
• Experience working with a young, ethnically diverse population
• Ability to assess student's social-emotional needs
• An existing network of high schools and youth-serving organizations in the area a plus
• Knowledge of the breadth of youth-serving organizations, services, and resources in the area
• Effective communication/public speaking skills, and the ability to connect quickly and authentically with people from a variety of different professional and cultural backgrounds
• Commitment to diversity and inclusion Strong work ethic and positive attitude, with a willingness to be flexible
• Professional and resourceful style with the ability to work independently and as part of a team
• Knowledge and comfort with marketing and social media a plus
• Exemplary skills in Microsoft Word, PowerPoint and Outlook and Excel required
• Knowledge of Salesforce.com preferred
• A passion for working with young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
• Understanding of the Opportunity Divide and its drivers
• Commitment to diversity and inclusion

Working At Year Up United

Starting January 5, 2026, employees are expected to work on-site at least two days per week (Monday through Thursday dependent on job requirements). To be eligible for employment, candidates must live and work in a state (or an approved proximate state*) where Year Up United operates. For a list of eligible locations, please visit: https://www.yearup.org/job-training/locations

• Approved proximate states where Year Up United operates are: Connecticut, Indiana, New Hampshire, New Jersey, South Carolina and Virginia.

** This is an exempt role (paid on a salaried basis). **

Compensation & Benefits

• Year Up United has established salary ranges for each of our sites, which allows us to pay employees competitively, equitably and consistently in different geographic markets. For roles in which the location is listed as flexible, the range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations. Salary offers take into account a candidate’s skills, experience, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.
• Benefits: Comprehensive healthcare options and dental coverage; 401(k) match for eligible participants.
• Vacation: Earn three weeks paid vacation in first year of employment; four weeks after initial year.

Organization Description

Year Up United is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults—no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country—a gap that Year Up United is determined and positioned to close through three interconnected strategies: providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults, and changing systems that perpetuate the opportunity gap. Year Up United’s intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up United has directly served more than 40,000 young adults since its founding in 2000. Year Up United's nationwide presence includes Arizona, Austin, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up United is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.

Commitment To Diversity

Year Up United embraces diversity and equal opportunity in a serious way. All aspects of employment, including the decision to hire, promote, discharge, or discipline, are based on meritocracy. We do not permit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. Learn more about our commitment to diversity: http://www.yearup.org/about-us/careers/commitment-to-diversity/

Year Up United is also committed to working with and providing reasonable accommodations to individuals with disabilities. Your recruiter can provide details regarding the expected work environment and any physical requirements. Please let our hiring team know if you need an accommodation at any point during the interview process. Information received relating to accommodation will be addressed confidentially.

We respectfully request no phone calls.